Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 Just now, Liam1953 said: Try reading the post before reply. DOH I already am a season ticket holder this is for those that are supporters and cannot acces the games or invest. I hope your forecast about open PPV is correct but from what I see it will not happen. Cheers Quote Link to comment Share on other sites More sharing options...
Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 1 minute ago, Liam1953 said: I already am a season ticket holder this is for those that are supporters and cannot acces the games or invest. I hope your forecast about open PPV is correct but from what I see it will not happen. Cheers This really is amateur hour stuff with fans as usual in the dark. This should have been worked out ages ago. Quote Link to comment Share on other sites More sharing options...
Bull's-eye Posted September 25, 2020 Share Posted September 25, 2020 Set up HeartTV on my telly earlier on and just made sure it's still working ok (showing the wife how clever I am setting it up myself) and the site has changed quite considerably so they're obviously working on it now. Quote Link to comment Share on other sites More sharing options...
Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 Yep just tried and it looks like progress Quote Link to comment Share on other sites More sharing options...
Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 Regardless of those that feel stitched up, and I do sympathise, what ever you get back will hopefully be offset by PPV revenues. Good luck. Quote Link to comment Share on other sites More sharing options...
iainmac Posted September 25, 2020 Share Posted September 25, 2020 3 minutes ago, Liam1953 said: Yep just tried and it looks like progress I've logged on using the previous details with no problem but it's a bit worrying that the advert for the Thistle friendly says "Live Audio in UK"? Quote Link to comment Share on other sites More sharing options...
brux Posted September 25, 2020 Share Posted September 25, 2020 21 minutes ago, Liam1953 said: Try reading the post before reply. DOH Try quoting the post before. DOH Quote Link to comment Share on other sites More sharing options...
Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 11 minutes ago, brux said: Try quoting the post before. DOH Where you one of the guys singing oli oli lee repeatedly with an annoying drum? Quote Link to comment Share on other sites More sharing options...
DETTY29 Posted September 25, 2020 Share Posted September 25, 2020 33 minutes ago, Bull's-eye said: Set up HeartTV on my telly earlier on and just made sure it's still working ok (showing the wife how clever I am setting it up myself) and the site has changed quite considerably so they're obviously working on it now. I've got logged in on my tv but the 'contact us' pop up box is showing permanently and it won't close. Nor videos start. I can SmartView from phone but would be good nit to have to use both devices. PT game there as an event from 2pm tomorrow. Quote Link to comment Share on other sites More sharing options...
neilnunb Posted September 25, 2020 Author Share Posted September 25, 2020 https://www.heartsfc.co.uk/news/article/how-to-watch-hearts-v-partick-thistle Quote Link to comment Share on other sites More sharing options...
gov Posted September 25, 2020 Share Posted September 25, 2020 Just now, neilnunb said: https://www.heartsfc.co.uk/news/article/how-to-watch-hearts-v-partick-thistle I managed to log in fine with the above, hope everyone gets in ok! Quote Link to comment Share on other sites More sharing options...
SectionFJambo Posted September 25, 2020 Share Posted September 25, 2020 As a thank you to fans, season ticket holders will be able to watch the Jambos take to the Tynecastle pitch this weekend for free. Please note that due to the sheer volume of users anticipated and the event being of a test nature, access to the live stream will be limited to those aged 16 or over. Under 16s can watch the match via the login details attributed to the adult season ticket linked to their account. 😅😅 Quote Link to comment Share on other sites More sharing options...
1953 Posted September 25, 2020 Share Posted September 25, 2020 4 minutes ago, neilnunb said: https://www.heartsfc.co.uk/news/article/how-to-watch-hearts-v-partick-thistle Works ok for me, good luck everyone. Quote Link to comment Share on other sites More sharing options...
neilnunb Posted September 25, 2020 Author Share Posted September 25, 2020 3 minutes ago, gov said: I managed to log in fine with the above, hope everyone gets in ok! Yeah worked for me...when I remembered to put in the - - - Like bloody morse code. 😃 Quote Link to comment Share on other sites More sharing options...
neilnunb Posted September 25, 2020 Author Share Posted September 25, 2020 Might just stay logged in and watch the clock tick down Quote Link to comment Share on other sites More sharing options...
Don Dan Posted September 25, 2020 Share Posted September 25, 2020 How to watch Hearts v Partick Thistle We’re fast approaching matchday with Hearts hosting Partick Thistle on Saturday afternoonand we can now advise season ticket holders on how they can watch the action. As a thank you to fans, season ticket holders will be able to watch the Jambos take to the Tynecastle pitch this weekend for free. Please note that due to the sheer volume of users anticipated and the event being of a test nature, access to the live stream will be limited to those aged 16 or over. Under 16s can watch the match via the login details attributed to the adult season ticket linked to their account. Season ticket holders should visit https://www.heartsfcpass.com/ This is a brand new platform solely for season ticket holders, and is the URL that season ticket holders will visit to watch all available games going forward. Click on the homepage’s main image to access the login screen. Your username is formatted name-surname-customer ref number, so if your name is John Smith and your customer ref number is 12345 then your username will be john-smith-12345. If you have a double-barreled name, ie John Jim Smith, then your username will be john-jim-smith-12345. If your details only have an initial instead of a full first name, ie J Smith, then your username will be j-smith-12345. Finally, some season ticket holders have a dash and an extra number in their customer ref number, ie 12345-1, in this case your username will be john-smith-12345-1. The password is your customer ref number. https://www.heartsfcpass.com/ is now live and we would encourage season ticket holders to visit it and test their login details between now and tomorrow’s game, when the live stream will start at 2.45pm. If there are any issues logging in then please contact Hearts TV Support via [email protected] The site works on desktops, laptops, tablets and phones and depending on the compatibility of your television set you may be able to cast the match to your big screen. Check your manufacturer’s guide to see if this is possible. Alternatively, you can connect your laptop to your TV with an HDMI cable. Hearts TV International subscribers can access the new Hearts TV website which has the same URL as the previous site (https://heartstv.heartsfc.co.uk/) to watch the game. Quote Link to comment Share on other sites More sharing options...
Bull's-eye Posted September 25, 2020 Share Posted September 25, 2020 All logged in and ready to go 😀😀😀😀 It's extremely easy so this thread should now get interesting 🤣🤣🤣 Quote Link to comment Share on other sites More sharing options...
lou Posted September 25, 2020 Share Posted September 25, 2020 Did I dream it or were they not putting some kind of test event on tonight? Quote Link to comment Share on other sites More sharing options...
DETTY29 Posted September 25, 2020 Share Posted September 25, 2020 And invalid credentials for me. Non-abusive email sent to ask to be looked into. Quote Link to comment Share on other sites More sharing options...
SuperAustin Posted September 25, 2020 Share Posted September 25, 2020 3 minutes ago, DETTY29 said: And invalid credentials for me. Non-abusive email sent to ask to be looked into. Same can’t get in either Quote Link to comment Share on other sites More sharing options...
Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 Even for an 67 year old I logged on ok Quote Link to comment Share on other sites More sharing options...
Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 First name- second name- 5 number reference or if 6 then reference number - plus additional number then password is your reference number simples Quote Link to comment Share on other sites More sharing options...
PTBCAL Posted September 25, 2020 Share Posted September 25, 2020 (edited) Do you have to set up an account or is it same details as if buying tickets online ??? Cheers in advance Edited September 25, 2020 by PTBCAL Quote Link to comment Share on other sites More sharing options...
Don Dan Posted September 25, 2020 Share Posted September 25, 2020 Just tried Invalid Credentials 🤷♂️ Quote Link to comment Share on other sites More sharing options...
andydog Posted September 25, 2020 Share Posted September 25, 2020 worked for me. all lower case if that helps. I'm hoping that the browser on my TV will work when the stream starts but have no idea if it has flash installed as i've never had any reason to use it before. Certainly preferable o hooking up the laptop though. Quote Link to comment Share on other sites More sharing options...
neilnunb Posted September 25, 2020 Author Share Posted September 25, 2020 1 minute ago, PTBCAL said: Do you have to set up an account or is it sane details buying tickets???? Cheers in advance No, just enter your name as it is on your ticketing account plus your cust ref No. Example: Neil-Nunb-XXXXX Password is your Customer Ref No. Quote Link to comment Share on other sites More sharing options...
heartsfc_fan Posted September 25, 2020 Share Posted September 25, 2020 Worked fine for me Quote Link to comment Share on other sites More sharing options...
Ford Prentice Posted September 25, 2020 Share Posted September 25, 2020 Sorted, straightforward. Never would have thought I could be this excited about a friendly with Partick Thistle. Quote Link to comment Share on other sites More sharing options...
MTS1874 Posted September 25, 2020 Share Posted September 25, 2020 Mine works ok 👍 Quote Link to comment Share on other sites More sharing options...
Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 4 minutes ago, PTBCAL said: Do you have to set up an account or is it same details as if buying tickets online ??? Cheers in advance Can’t remember mate, try setting up an account with your number reference you have from season ticket. Sorry can’t help more. Quote Link to comment Share on other sites More sharing options...
milky_26 Posted September 25, 2020 Share Posted September 25, 2020 20 minutes ago, DETTY29 said: And invalid credentials for me. Non-abusive email sent to ask to be looked into. same here, have sent them an email asking for it to be resolved Quote Link to comment Share on other sites More sharing options...
Don Dan Posted September 25, 2020 Share Posted September 25, 2020 (edited) I have an account with the Hearts main web site also etickets as well hope that’s not the problem. Also I changed from the Main Stand to the Wheatfield as well this year therefor was issued with a new ST. The Hearts TV guys are on it so I hope they get it sorted. 🤞🏼 Edited September 25, 2020 by Boy Daniel Quote Link to comment Share on other sites More sharing options...
argyjambo Posted September 25, 2020 Share Posted September 25, 2020 just tried it, very simple & it worked 1st time. Seems like us aulder guys (i'm 65) are finding this a breeze👍 Quote Link to comment Share on other sites More sharing options...
neilnunb Posted September 25, 2020 Author Share Posted September 25, 2020 1 minute ago, argyjambo said: just tried it, very simple & it worked 1st time. Seems like us aulder guys (i'm 65) are finding this a breeze👍 Excuse me, I'm nowhere near my 60s 🤣 Quote Link to comment Share on other sites More sharing options...
adambraejambo Posted September 25, 2020 Share Posted September 25, 2020 Didnt work through my smart tv browser but worked through the edge browser on xbox so happy with that. Quote Link to comment Share on other sites More sharing options...
PTBCAL Posted September 25, 2020 Share Posted September 25, 2020 15 minutes ago, neilnunb said: No, just enter your name as it is on your ticketing account plus your cust ref No. Example: Neil-Nunb-XXXXX Password is your Customer Ref No. Thank you Quote Link to comment Share on other sites More sharing options...
Liam1953 Posted September 25, 2020 Share Posted September 25, 2020 2 minutes ago, PTBCAL said: Thank you Glad it worked Quote Link to comment Share on other sites More sharing options...
argyjambo Posted September 25, 2020 Share Posted September 25, 2020 3 minutes ago, neilnunb said: Excuse me, I'm nowhere near my 60s 🤣 I was expressing solidarity with Liam1953....geriatrics rule!👍 Quote Link to comment Share on other sites More sharing options...
willie wallace Posted September 25, 2020 Share Posted September 25, 2020 How do you know if you have done it correctly. I only got a reply saying welcome back Quote Link to comment Share on other sites More sharing options...
suds66 Posted September 25, 2020 Share Posted September 25, 2020 41 minutes ago, Boy Daniel said: https://www.heartsfcpass.com/ can't believe it, it worked!!! Quote Link to comment Share on other sites More sharing options...
Saint Jambo Posted September 25, 2020 Share Posted September 25, 2020 Just now, willie wallace said: How do you know if you have done it correctly. I only got a reply saying welcome back It should display your name in the top right corner (along a side a mystery lightbulb that you can turn on and off). Quote Link to comment Share on other sites More sharing options...
Jambo61 Posted September 25, 2020 Share Posted September 25, 2020 19 minutes ago, milky_26 said: same here, have sent them an email asking for it to be resolved have you remembered the dashes? Quote Link to comment Share on other sites More sharing options...
neilnunb Posted September 25, 2020 Author Share Posted September 25, 2020 1 minute ago, willie wallace said: How do you know if you have done it correctly. I only got a reply saying welcome back Sounds like you're ok. Quote Link to comment Share on other sites More sharing options...
milky_26 Posted September 25, 2020 Share Posted September 25, 2020 2 minutes ago, Jambo61 said: have you remembered the dashes? yes, i tried different variations. i am wondering if it is because there is an apostrophe in my surname causing the problem Quote Link to comment Share on other sites More sharing options...
Don Dan Posted September 25, 2020 Share Posted September 25, 2020 What the light bulb for? Asking for a friend who is not very bright💡 Quote Link to comment Share on other sites More sharing options...
Jodami Posted September 25, 2020 Share Posted September 25, 2020 (edited) I'm intrigued. There has been no "substantive" reply from the club to anyone looking for a refund but joining instructions have now been sent out for accessing tomorrow's game. Does streaming tomorrow's "free" friendly technically invalidate any claim on a season ticket refund? Edited September 25, 2020 by Jodami Quote Link to comment Share on other sites More sharing options...
Dusk_Till_Dawn Posted September 25, 2020 Share Posted September 25, 2020 Nice and easy that was Quote Link to comment Share on other sites More sharing options...
willie wallace Posted September 25, 2020 Share Posted September 25, 2020 5 minutes ago, Saint Jambo said: It should display your name in the top right corner (along a side a mystery lightbulb that you can turn on and off). 3 minutes ago, neilnunb said: Sounds like you're ok. Cheers guys.How many Jambos does it take to figure out the significance of the light bulb🙄 Quote Link to comment Share on other sites More sharing options...
neilnunb Posted September 25, 2020 Author Share Posted September 25, 2020 50 minutes ago, lou said: Did I dream it or were they not putting some kind of test event on tonight? They did say they planned something today but looks like tomorrow is now the test event so limiting the numbers with no U16s. We all know it's going to go tits up 😀 Quote Link to comment Share on other sites More sharing options...
Dusk_Till_Dawn Posted September 25, 2020 Share Posted September 25, 2020 2 minutes ago, Jodami said: I'm intrigued. There has been no reply from the club to anyone looking for a refund but joining instructions have now been sent out for accessing tomorrow's game. Does streaming tomorrow's "free" friendly technically invalidate any claim on a season ticket refund? Probably not because the game is being offered as a freebie to season ticket holders. I doubt Hearts will offer refunds tbh, unless the streaming is a mess in which case they’ll have little choice. Quote Link to comment Share on other sites More sharing options...
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