Boab Posted June 5, 2015 Share Posted June 5, 2015 There has definitely been some confusion over the credit/debit card payment charge. Think it stems from the wish of the club for people to pay by cash or cheque. The club's words, not mine. A debit card is cash....or am I missing something here ? Link to comment Share on other sites More sharing options...
Boab Posted June 5, 2015 Share Posted June 5, 2015 Actually, as has been pointed out numerous times in this thread, there is a charge to the club for handling debit cards. "Visa has already announced its new interchange rates for UK debit cards to its members ? 0.2% of transaction value + 1 pence per transaction (capped at a total of 50p) for chip and pin transactions. These changes will take effect as of 1 March 2015. " For a transaction of above ?245, the charge is 50p. Just seen this...cheers. Link to comment Share on other sites More sharing options...
sniffer Posted June 5, 2015 Share Posted June 5, 2015 Actually, as has been pointed out numerous times in this thread, there is a charge to the club for handling debit cards. "Visa has already announced its new interchange rates for UK debit cards to its members ? 0.2% of transaction value + 1 pence per transaction (capped at a total of 50p) for chip and pin transactions. These changes will take effect as of 1 March 2015. " For a transaction of above ?245, the charge is 50p. The club is perfectly happy for us to use debit cards, cash or cheques to pay for seasons. None of these methods is totally free from bank charges but they are far preferable to using credit cards. Link to comment Share on other sites More sharing options...
roscogt1 Posted June 5, 2015 Share Posted June 5, 2015 Add 2 more by 9am tomorrow. Link to comment Share on other sites More sharing options...
MrWinningSmith Posted June 5, 2015 Share Posted June 5, 2015 When do Hearts release the seats people haven't renewed? Link to comment Share on other sites More sharing options...
skinnybob72 Posted June 5, 2015 Share Posted June 5, 2015 Rod Petrie has announced that Hibs also hope to sell 10,000 tickets. Over the whole season, including away fans..... Link to comment Share on other sites More sharing options...
8skacel8 Posted June 5, 2015 Share Posted June 5, 2015 When do Hearts release the seats people haven't renewed? Thursday 11th of June but that's only to the people have already bought tickets and are looking to move seats. Then on Monday 15th all remaining seats are on sale but Phase 2 prices will be in place. Link to comment Share on other sites More sharing options...
Jammy T Posted June 6, 2015 Share Posted June 6, 2015 I back why the club has wanted non-credit card payments but it could have made things clearer. 1. What is the charge per transaction and adding that extra charge as a voluntary extra payment to the season ticket price. If it is 50p or anything under a fiver I am sure most people would pay it as taking cash out of a credit card carries extra and high charges 2. Confirming the 'phased' release of credit card funds and what impact, if any, that would have on the club 3. That this was a credit card issue not a debit card one. Link to comment Share on other sites More sharing options...
Hungry hippo Posted June 6, 2015 Share Posted June 6, 2015 Debit card payments do not go directly to the club and are subject to the terms of the agreement with their merchant provider. Link to comment Share on other sites More sharing options...
HMFC86 Posted June 6, 2015 Share Posted June 6, 2015 For those paying by credit card, have a look at your accounts as a lot of card providers offer zero percent on bank transfers for a small initial charge. Can then take the cash out your bank account and have usually 6 - 12 months on zero interest to pay it back. Would be cheaper than just using the credit card unless you have zero percent on purchases. Just an idea. Link to comment Share on other sites More sharing options...
FarmerTweedy Posted June 6, 2015 Share Posted June 6, 2015 I back why the club has wanted non-credit card payments but it could have made things clearer. 1. What is the charge per transaction and adding that extra charge as a voluntary extra payment to the season ticket price. If it is 50p or anything under a fiver I am sure most people would pay it as taking cash out of a credit card carries extra and high charges 2. Confirming the 'phased' release of credit card funds and what impact, if any, that would have on the club 3. That this was a credit card issue not a debit card one. 1. The club said about ?40k was saved last year by only around a third of season tickets being paid for using credit cards instead of the more typical two thirds. Given we sold around 12,500 season tickets, the charge per sale would appear to be just under a tenner. I've no idea how easy it would be to add an extra tenner as a discretionary payment, I guess it shouldn't be too difficult as restaurants, etc, seem to be able to handle it without too much difficulty, but see the reply to point 2. 2. The club have explained on a number of occasions, in fact every time they've made the request for people to pay by a method other than credit cards, that the money from credit card sales is only released to the club bit by bit as games are played. I'm not sure what would become clearer if they were to repeat that information yet again. The fact that the money is released in this way is a good argument for not making it an option to pay by credit card and add an extra amount to cover the fee. If the club did that, lots of people would probably just choose to do that for their own convenience and forget or ignore the issue of phased release of funds. 3. I agree with your point here, I've not read or heard mention from the club of how debit card payments suit them. It would be helpful if they clarified that. Link to comment Share on other sites More sharing options...
THIRABHESES Posted June 6, 2015 Share Posted June 6, 2015 1. The club said about ?40k was saved last year by only around a third of season tickets being paid for using credit cards instead of the more typical two thirds. Given we sold around 12,500 season tickets, the charge per sale would appear to be just under a tenner. I've no idea how easy it would be to add an extra tenner as a discretionary payment, I guess it shouldn't be too difficult as restaurants, etc, seem to be able to handle it without too much difficulty, but see the reply to point 2. 2. The club have explained on a number of occasions, in fact every time they've made the request for people to pay by a method other than credit cards, that the money from credit card sales is only released to the club bit by bit as games are played. I'm not sure what would become clearer if they were to repeat that information yet again. The fact that the money is released in this way is a good argument for not making it an option to pay by credit card and add an extra amount to cover the fee. If the club did that, lots of people would probably just choose to do that for their own convenience and forget or ignore the issue of phased release of funds. 3. I agree with your point here, I've not read or heard mention from the club of how debit card payments suit them. It would be helpful if they clarified tCc Credit card charges vary from card to card , thats why nobody accepts Amex . Different merchants have different rates , obviously pubs deal in small amounts car dealers [eg] deal in thousands . Not sure but I thought debit card charges were the same for any transaction , used to be about 40-60p . Can't really see a problem with debit card payments don't think I've even got a cheque book Link to comment Share on other sites More sharing options...
Mikey1874 Posted June 6, 2015 Share Posted June 6, 2015 Suppose the club has its own challenges with credit worthiness and may have different charges or otherwise for debit card payments Its been very clear the club asked for cash or cheque where possible. Link to comment Share on other sites More sharing options...
davemclaren Posted June 6, 2015 Share Posted June 6, 2015 Suppose the club has its own challenges with credit worthiness and may have different charges or otherwise for debit card payments Its been very clear the club asked for cash or cheque where possible. Chargeback applies to debit cards so, if Hearts were unable to deliver the goods or service you could get your money back as long as it is within 120 days of purchase. Given our financial record it could be that banks are holding back some of the money on that basis. This is speculation on my part. Link to comment Share on other sites More sharing options...
Hungry hippo Posted June 6, 2015 Share Posted June 6, 2015 Suppose the club has its own challenges with credit worthiness and may have different charges or otherwise for debit card payments Its been very clear the club asked for cash or cheque where possible. Exactly. The current terms will not be great with the merchant provider given our recent credit history. This is why debit card payments aren't ideal at present. Link to comment Share on other sites More sharing options...
harvey05 Posted June 6, 2015 Share Posted June 6, 2015 Credit card charges vary from card to card , thats why nobody accepts Amex . Different merchants have different rates , obviously pubs deal in small amounts car dealers [eg] deal in thousands . Not sure but I thought debit card charges were the same for any transaction , used to be about 40-60p . Can't really see a problem with debit card payments don't think I've even got a cheque book The story with debit cards are they are now introducing % charge against each transaction. Cardsafe(one of the big boys) is charging my company 0.4% per transaction as opposed to 16p before. You are correct re various charges on different c.cards and also on Amex(rip-off for the merchant, good for the cardholder). The further problem with C.C.'s is the varying types of card. Some of these are classed as European cards and they will charge a further 10% over and above the 1-2% they would normally charge. When queried this charge and asked about how I identify these cards I was told to check the phone number on the card. That is the only way!! So what the club have done by asking for an alternative payment method is a piece of prudent business sense. Link to comment Share on other sites More sharing options...
Gorgie_Rules Posted June 6, 2015 Share Posted June 6, 2015 Anybody know if we will be able to use etickets to move seats during the moving peroid or will this only be possible by phone or visiting the ticket office? Link to comment Share on other sites More sharing options...
Gillyboy Posted June 6, 2015 Share Posted June 6, 2015 My two renewed today. Link to comment Share on other sites More sharing options...
mainstandjambo Posted June 6, 2015 Share Posted June 6, 2015 Only 96 left on etickets Link to comment Share on other sites More sharing options...
Stuart G Posted June 6, 2015 Share Posted June 6, 2015 Just renewed mine and my daughters at ticket office, steady stream of people renewing Link to comment Share on other sites More sharing options...
Guest Bilel Mohsni Posted June 6, 2015 Share Posted June 6, 2015 Only 96 left on etickets Double figures at this stage is pretty brilliant actually. Link to comment Share on other sites More sharing options...
1874robbo Posted June 6, 2015 Share Posted June 6, 2015 Anybody know if we will be able to use etickets to move seats during the moving peroid or will this only be possible by phone or visiting the ticket office? I would imagine you could only do it via the ticket office direct. Link to comment Share on other sites More sharing options...
roscogt1 Posted June 6, 2015 Share Posted June 6, 2015 Just renewed my ticket an my sons in the gorgie. Not many s.t seats left to be honest so should be pretty full again next season. Link to comment Share on other sites More sharing options...
Tynie-Tempah Posted June 6, 2015 Share Posted June 6, 2015 Anybody know if we will be able to use etickets to move seats during the moving peroid or will this only be possible by phone or visiting the ticket office? I asked about this today and they said phone or visit ticket office. also purely done on first come first serve basis Link to comment Share on other sites More sharing options...
Clerry Jambo Posted June 6, 2015 Share Posted June 6, 2015 H: 67 Link to comment Share on other sites More sharing options...
Dalkeith Jambo Posted June 6, 2015 Share Posted June 6, 2015 Renewed for me and my daughter today. Can't wait for the new season! Link to comment Share on other sites More sharing options...
Bazzas right boot Posted June 6, 2015 Share Posted June 6, 2015 Renewed! 10001 now! Link to comment Share on other sites More sharing options...
tamflogel Posted June 6, 2015 Share Posted June 6, 2015 For those paying by credit card, have a look at your accounts as a lot of card providers offer zero percent on bank transfers for a small initial charge. Can then take the cash out your bank account and have usually 6 - 12 months on zero interest to pay it back. Would be cheaper than just using the credit card unless you have zero percent on purchases. Just an idea. That can (negatively) effect your credit score, withdrawing cash on credit cards. Another 2 renewed today though, and a couple of kids away strips bought (tenner each, rude not to). Link to comment Share on other sites More sharing options...
jambali Posted June 6, 2015 Share Posted June 6, 2015 Down to 90 now Link to comment Share on other sites More sharing options...
HMFC86 Posted June 6, 2015 Share Posted June 6, 2015 That can (negatively) effect your credit score, withdrawing cash on credit cards. Another 2 renewed today though, and a couple of kids away strips bought (tenner each, rude not to). Yip, but meant transferring to your current account and then withdraw it from there. This should not impact credit rating unless you default. Obviously not giving advice just options for folk that want to pay cash but need to use their credit card. Link to comment Share on other sites More sharing options...
Tommy Brown Posted June 6, 2015 Share Posted June 6, 2015 Surely the club would not want too many cash transactions. Do banks not charge companies when banking cash? Causes security problems too, I would imagine. Link to comment Share on other sites More sharing options...
Jambof3tornado Posted June 6, 2015 Share Posted June 6, 2015 Too much worry about cash cheques credit cards etc. Its all bums on seats. The more the merrier. Link to comment Share on other sites More sharing options...
CRWJambo1991 Posted June 6, 2015 Share Posted June 6, 2015 If we aren't to purchase a season ticket what's the chances of getting a just a normal match day ticket? Link to comment Share on other sites More sharing options...
wavydavy Posted June 6, 2015 Share Posted June 6, 2015 If we aren't to purchase a season ticket what's the chances of getting a just a normal match day ticket? Not great for big games. Link to comment Share on other sites More sharing options...
luckydug Posted June 6, 2015 Share Posted June 6, 2015 I hope we are not going to be disappointed at the amount of STs sold. There is no guarantee that the seats sold in the Roseburn stand have gone to NEW season ticket holders and not just existing ST holders who fancied a change of seat. Only a few days left in Phase One now so we will soon know. I would not expect too many sales in Phase Two as not many people would wish to the pay higher price imo. Link to comment Share on other sites More sharing options...
westd Posted June 6, 2015 Share Posted June 6, 2015 I hope we are not going to be disappointed at the amount of STs sold.There is no guarantee that the seats sold in the Roseburn stand have gone to NEW season ticket holders and not just existing ST holders who fancied a change of seat. Only a few days left in Phase One now so we will soon know. I would not expect too many sales in Phase Two as not many people would wish to the pay higher price imo.[/quote Link to comment Share on other sites More sharing options...
westd Posted June 6, 2015 Share Posted June 6, 2015 Ok then why put a negative spin on it the number of season tickets sold so far is fantastic Link to comment Share on other sites More sharing options...
FarmerTweedy Posted June 6, 2015 Share Posted June 6, 2015 I hope we are not going to be disappointed at the amount of STs sold. There is no guarantee that the seats sold in the Roseburn stand have gone to NEW season ticket holders and not just existing ST holders who fancied a change of seat. Only a few days left in Phase One now so we will soon know. I would not expect too many sales in Phase Two as not many people would wish to the pay higher price imo. We usually sell quite a lot in phase 2. There's always plenty of folk who leave it till then for one reason or another. Link to comment Share on other sites More sharing options...
FarmerTweedy Posted June 6, 2015 Share Posted June 6, 2015 If we aren't to purchase a season ticket what's the chances of getting a just a normal match day ticket? I think as long as we have a reasonably good season on the park, we'll be selling out almost every game. There probably won't be a problem if you buy reasonably soon after tickets go on sale for individual games, but I think it may well be the case that if people want or need to leave it till within a day or two of a game to get a ticket, they'll not be able to get their hands on one. Time will tell, of course! Link to comment Share on other sites More sharing options...
dc-jambo Posted June 6, 2015 Share Posted June 6, 2015 90 left and will have gone by Wednesday, the deadline for phase 1 pricing. Remember that people who transfer to the Roseburn have already had their old seats sold on the system; they go as soon as they become available Reshuffle then and I expect about 800 vacated by people who don't renew. These will all sell by Aug 1 imho. 1,200 home tickets then available for teams that only sell one section of the Roseburn 500 for Dundee, Dundee Utd, Motherwell none for Aberdeen or Celtic Link to comment Share on other sites More sharing options...
fabienleclerq Posted June 6, 2015 Share Posted June 6, 2015 I hope we are not going to be disappointed at the amount of STs sold. There is no guarantee that the seats sold in the Roseburn stand have gone to NEW season ticket holders and not just existing ST holders who fancied a change of seat. Only a few days left in Phase One now so we will soon know. I would not expect too many sales in Phase Two as not many people would wish to the pay higher price imo. It doesn't matter how many in the roseburn are new we've sold 10000 St and it's only the start of June. Link to comment Share on other sites More sharing options...
dc-jambo Posted June 6, 2015 Share Posted June 6, 2015 I quite like the idea that if people want to see the famous Heart of Midlothian, they'll have to get an away ticket at Motherwell or Ross County, because all the other options will be sold out Link to comment Share on other sites More sharing options...
douglasnch Posted June 6, 2015 Share Posted June 6, 2015 Renewed in the Wheatfield. Link to comment Share on other sites More sharing options...
luckydug Posted June 6, 2015 Share Posted June 6, 2015 90 left and will have gone by Wednesday, the deadline for phase 1 pricing. Remember that people who transfer to the Roseburn have already had their old seats sold on the system; they go as soon as they become available Reshuffle then and I expect about 800 vacated by people who don't renew. These will all sell by Aug 1 imho. 1,200 home tickets then available for teams that only sell one section of the Roseburn 500 for Dundee, Dundee Utd, Motherwell none for Aberdeen or Celtic If the highlighted part is correct then that is good news . I did not realize that. I'm not usually negative just cautious. Link to comment Share on other sites More sharing options...
Rudolf Posted June 6, 2015 Share Posted June 6, 2015 We usually sell quite a lot in phase 2. There's always plenty of folk who leave it till then for one reason or another.PHM will buy their tickets in phase 2 to give the club more money. Link to comment Share on other sites More sharing options...
luckydug Posted June 6, 2015 Share Posted June 6, 2015 PHM will buy their tickets in phase 2 to give the club more money. Never looked at it like that. Now I am a NPHM Link to comment Share on other sites More sharing options...
scott herbertson Posted June 7, 2015 Share Posted June 7, 2015 I think luckydog is reight - it's a fantastic achievement to have sold 10,000 by now and I'd expect us to get to 12000 fairly comfortably - it will be that last 1,000 -1,500 that will be tougher and I expect some of those will be snapped up if we make some good pre-seasson signings. I am sure this is the strategy and we can look forward to good news on a regular basis from now on until season start Its great to be a HM these days, including both HM and PHM in that category Link to comment Share on other sites More sharing options...
Radio Ga Ga Posted June 7, 2015 Author Share Posted June 7, 2015 Forgive me if this has been asked earlier in the thread, does the ticket office open on a Sunday? I can't see any times on the Hearts offficial website and would like to nip in today to renew five if it is open Link to comment Share on other sites More sharing options...
AlphonseCapone Posted June 7, 2015 Share Posted June 7, 2015 Just renewed, buzzing. Link to comment Share on other sites More sharing options...
Guest Bilel Mohsni Posted June 7, 2015 Share Posted June 7, 2015 Forgive me if this has been asked earlier in the thread, does the ticket office open on a Sunday? I can't see any times on the Hearts offficial website and would like to nip in today to renew five if it is open Normally just if there's a game on, or exceptional circumstances. Link to comment Share on other sites More sharing options...
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