Poseidon Posted September 26, 2020 Share Posted September 26, 2020 9 minutes ago, Insideout said: Anyone tried logging in direct on TV web browser, I can get in ok on phone but not via TV? I've managed it but I had to click on the picture of the stream to come up with a log in box on the tv Quote Link to comment Share on other sites More sharing options...
Poseidon Posted September 26, 2020 Share Posted September 26, 2020 26 minutes ago, jamtartan74 said: Cheers for the helpful reply mikey, though how does that work if my sister is already using it? I thought u can’t have 2 logged in at same time 🤷🏻♂️ I've got 2 logged in so should be fine Quote Link to comment Share on other sites More sharing options...
3fingersreid Posted September 26, 2020 Share Posted September 26, 2020 (edited) 4 minutes ago, DETTY29 said: It would be so typical of Hearts just now that they would launch a new project at 4.00pm, and the Helpdesk Support team would go home at 4.05pm. As a PS Dine in the Sky meal last night was outstanding, again. Just been into Gorgie and seen two guys in flat caps carrying a tripod and camera down McLeod st , they were wearing hi-viz jackets with Pathe news on the back so all should be good 👍🏻 Edited September 26, 2020 by 3fingersreid Quote Link to comment Share on other sites More sharing options...
jamtartan74 Posted September 26, 2020 Share Posted September 26, 2020 1 minute ago, Poseidon said: I've got 2 logged in so should be fine Interesting 🤔 I will let him know and see how it goes then, thank you. Quote Link to comment Share on other sites More sharing options...
Insideout Posted September 26, 2020 Share Posted September 26, 2020 3 minutes ago, Poseidon said: I've managed it but I had to click on the picture of the stream to come up with a log in box on the tv Got it now cheers!! Quote Link to comment Share on other sites More sharing options...
Poseidon Posted September 26, 2020 Share Posted September 26, 2020 Just now, Insideout said: Got it now cheers!! Great Quote Link to comment Share on other sites More sharing options...
milky_26 Posted September 26, 2020 Share Posted September 26, 2020 still no reply, i sent the email at 4.40 yesterday Quote Link to comment Share on other sites More sharing options...
Poseidon Posted September 26, 2020 Share Posted September 26, 2020 2 minutes ago, jamtartan74 said: Interesting 🤔 I will let him know and see how it goes then, thank you. No worries. Hope he gets in OK Quote Link to comment Share on other sites More sharing options...
ramrod Posted September 26, 2020 Share Posted September 26, 2020 Predictably I can't get logged on on my laptop, emailed them Quote Link to comment Share on other sites More sharing options...
Poseidon Posted September 26, 2020 Share Posted September 26, 2020 Worth checking through etickets to see how your name is spelt on there and trying that for those experiencing difficulties with the username Quote Link to comment Share on other sites More sharing options...
milky_26 Posted September 26, 2020 Share Posted September 26, 2020 Just now, Poseidon said: Worth checking through etickets to see how your name is spelt on there and trying that for those experiencing difficulties with the username tried that and many variations, including what is on my season ticket Quote Link to comment Share on other sites More sharing options...
Poseidon Posted September 26, 2020 Share Posted September 26, 2020 Failing that just pick someone from your network on etickets and use theirs 😬 Quote Link to comment Share on other sites More sharing options...
Poseidon Posted September 26, 2020 Share Posted September 26, 2020 Just now, milky_26 said: tried that and many variations, including what is on my season ticket Ach well, hopefully you hear back from them shortly Quote Link to comment Share on other sites More sharing options...
Restonbabe Posted September 26, 2020 Share Posted September 26, 2020 Does anyone know if the 1874 bar is showing the game? Quote Link to comment Share on other sites More sharing options...
jambali Posted September 26, 2020 Share Posted September 26, 2020 12 minutes ago, Poseidon said: Worth checking through etickets to see how your name is spelt on there and trying that for those experiencing difficulties with the username Good tip - worked for me!! Quote Link to comment Share on other sites More sharing options...
WalterEgo Posted September 26, 2020 Share Posted September 26, 2020 35 minutes ago, Insideout said: Anyone tried logging in direct on TV web browser, I can get in ok on phone but not via TV? This 👆 Quote Link to comment Share on other sites More sharing options...
Mikey1874 Posted September 26, 2020 Share Posted September 26, 2020 53 minutes ago, jamtartan74 said: Cheers for the helpful reply mikey, though how does that work if my sister is already using it? I thought u can’t have 2 logged in at same time 🤷🏻♂️ Good question. Hearts haven't said just 1 log in. What they've said re U16 using adult log in suggests more than 1 can. Some people (like me) have all the tickets in the adult's name. I have 3 tickets in my name. We were going to test that today but I can't get in. Best wishes for today. Quote Link to comment Share on other sites More sharing options...
Mikey1874 Posted September 26, 2020 Share Posted September 26, 2020 31 minutes ago, Poseidon said: I've got 2 logged in so should be fine Cheers. Good on here helping each other. Quote Link to comment Share on other sites More sharing options...
Another Robbo Posted September 26, 2020 Share Posted September 26, 2020 Just checked this works on my PS4 browser and it does - so good to go on my big TV 😍😎 Quote Link to comment Share on other sites More sharing options...
Saint Jambo Posted September 26, 2020 Share Posted September 26, 2020 25 minutes ago, Restonbabe said: Does anyone know if the 1874 bar is showing the game? Unlikely. I believe the streaming deals negotiated with the broadcasters didn't allow for public screenings for obvious reasons. Hearts posted on facebook yesterday saying that the 1874 was open and would be showing live football. Unhelpfully they weren't clear if this included the Hearts game or not, which you would think would be of most interest to their customers (Hearts in unclear communication shock). Quote Link to comment Share on other sites More sharing options...
William H. Bonney Posted September 26, 2020 Share Posted September 26, 2020 My five year old would rather watch horrid Henry than football. Where have I gone wrong? Quote Link to comment Share on other sites More sharing options...
Poseidon Posted September 26, 2020 Share Posted September 26, 2020 25 minutes ago, jambali said: Good tip - worked for me!! 👍 Quote Link to comment Share on other sites More sharing options...
DETTY29 Posted September 26, 2020 Share Posted September 26, 2020 Not looking confident of a response from Hearts TV. Mate has said I can use his son's. How does the kid to adult log in work? Quote Link to comment Share on other sites More sharing options...
Poseidon Posted September 26, 2020 Share Posted September 26, 2020 15 minutes ago, Mikey1874 said: Cheers. Good on here helping each other. I need to get a job on the helpdesk 😆 Quote Link to comment Share on other sites More sharing options...
Bazzas right boot Posted September 26, 2020 Share Posted September 26, 2020 3 minutes ago, Furious Styles said: My five year old would rather watch horrid Henry than football. Where have I gone wrong? Hey dougae is where it is at. Quote Link to comment Share on other sites More sharing options...
Mikey1874 Posted September 26, 2020 Share Posted September 26, 2020 Just now, DETTY29 said: Not looking confident of a response from Hearts TV. Mate has said I can use his son's. How does the kid to adult log in work? Seems you all use the same adult log in. Quote Link to comment Share on other sites More sharing options...
davemclaren Posted September 26, 2020 Share Posted September 26, 2020 Logged in fine on my ipad. Quote Link to comment Share on other sites More sharing options...
Mikey1874 Posted September 26, 2020 Share Posted September 26, 2020 1 minute ago, davemclaren said: Logged in fine on my ipad. The JKB season ticket log in could be handy. Quote Link to comment Share on other sites More sharing options...
DETTY29 Posted September 26, 2020 Share Posted September 26, 2020 (edited) 7 minutes ago, Mikey1874 said: Seems you all use the same adult log in. Ok. The linking part just restricts number of devices. Edited September 26, 2020 by DETTY29 Quote Link to comment Share on other sites More sharing options...
Neon Posted September 26, 2020 Share Posted September 26, 2020 (edited) It may still be the same email, try email HeartsTV.Homplc.co.uk if you are having trouble logging in. Those were the tech guys I sent emails to in the past and they were always quick to respond. Edited September 26, 2020 by Neon Quote Link to comment Share on other sites More sharing options...
Horatio Caine Posted September 26, 2020 Share Posted September 26, 2020 Logged in successfully! Phew! Quote Link to comment Share on other sites More sharing options...
Lovecraft Posted September 26, 2020 Share Posted September 26, 2020 Is it on Hearts TV for UK subscribers? Quote Link to comment Share on other sites More sharing options...
Neon Posted September 26, 2020 Share Posted September 26, 2020 Just now, Lovecraft said: Is it on Hearts TV for UK subscribers? Audio only i'd assume unless a ST holder. Quote Link to comment Share on other sites More sharing options...
8skacel8 Posted September 26, 2020 Share Posted September 26, 2020 Logged in earlier and it worked. Using same details as before and now can't get in. Quote Link to comment Share on other sites More sharing options...
Don Dan Posted September 26, 2020 Share Posted September 26, 2020 Just had a look on Hearts TV this is what was there! Quote Link to comment Share on other sites More sharing options...
kila Posted September 26, 2020 Share Posted September 26, 2020 https://www.heartsfcpass.com/event/1 Working for me logging in. Looking forward to finally seeing Hearts in action after all this time. Being able to change password would be nice... also think they've overly complicated things by adding our names to our usernames. Why not just go by reference number alone since they are all unique anyway. Quote Link to comment Share on other sites More sharing options...
Neon Posted September 26, 2020 Share Posted September 26, 2020 Just now, kila said: https://www.heartsfcpass.com/event/1 Working for me logging in. Looking forward to finally seeing Hearts in action after all this time. Being able to change password would be nice... also think they've overly complicated things by adding our names to our usernames. Why not just go by reference number alone since they are all unique anyway. I agree Kila or at the very least they should allow you to change your login at the first time of entering your details. Quote Link to comment Share on other sites More sharing options...
Saint Jambo Posted September 26, 2020 Share Posted September 26, 2020 So the question that really matters. Will they add fake fan noise. If they do, will it be generic crowd noise like the broadcasters or will they be creating a Hearts specific atmosphere. Periods of great atmosphere, periods of library broken by Hearts fans shouting random abuse at our own players, someone yelling "just get it forward" anytime a defender tries to play football. All that I can handle and might make it more like being in the ground, as long as they don't add someone banging a drum. Quote Link to comment Share on other sites More sharing options...
Restonbabe Posted September 26, 2020 Share Posted September 26, 2020 Hearts fan bar doesn't have the correct license to show the football match being played inside the stadium folks. 1. Cannot watch the game from the stands (obvious reasons) 2. Cannot show the match live from their own stadium because they do not have the correct license to show the game. Quote Link to comment Share on other sites More sharing options...
Don Dan Posted September 26, 2020 Share Posted September 26, 2020 Hi Daniel I have checked our systems and your details have not been sent over from the ticket office, you will need to contact them and find out why you are not opn the list. Kind regards Really!! Quote Link to comment Share on other sites More sharing options...
Lovecraft Posted September 26, 2020 Share Posted September 26, 2020 2 minutes ago, Restonbabe said: Hearts fan bar doesn't have the correct license to show the football match being played inside the stadium folks. 1. Cannot watch the game from the stands (obvious reasons) 2. Cannot show the match live from their own stadium because they do not have the correct license to show the game. What a joke eh? **** lawyers. Quote Link to comment Share on other sites More sharing options...
Lovecraft Posted September 26, 2020 Share Posted September 26, 2020 13 minutes ago, neonjambo said: Audio only i'd assume unless a ST holder. Cheers. Just thought they were now allowed to broadcast games in the UK due to the pandemic. Quote Link to comment Share on other sites More sharing options...
Saint Jambo Posted September 26, 2020 Share Posted September 26, 2020 3 minutes ago, kila said: https://www.heartsfcpass.com/event/1 Working for me logging in. Looking forward to finally seeing Hearts in action after all this time. Being able to change password would be nice... also think they've overly complicated things by adding our names to our usernames. Why not just go by reference number alone since they are all unique anyway. Just using reference number would potentially make it pretty easy to steal someone's account. Wouldn't be surprised if they added additional security before the season proper starts, like being able to change password. Quote Link to comment Share on other sites More sharing options...
kila Posted September 26, 2020 Share Posted September 26, 2020 Just now, Boy Daniel said: Hi Daniel I have checked our systems and your details have not been sent over from the ticket office, you will need to contact them and find out why you are not opn the list. Kind regards Really!! That's shocking. Up to you to fix their **** up - some customer service! How many others are in that boat? Clearly the word 'verification' is beyond some... Quote Link to comment Share on other sites More sharing options...
DETTY29 Posted September 26, 2020 Share Posted September 26, 2020 1 hour ago, Poseidon said: Failing that just pick someone from your network on etickets and use theirs 😬 Shhhhhh... Quote Link to comment Share on other sites More sharing options...
Don Dan Posted September 26, 2020 Share Posted September 26, 2020 Just now, kila said: That's shocking. Up to you to fix their **** up - some customer service! How many others are in that boat? Clearly the word 'verification' is beyond some... Just phone and no one there😡 Quote Link to comment Share on other sites More sharing options...
kila Posted September 26, 2020 Share Posted September 26, 2020 Just now, Saint Jambo said: Just using reference number would potentially make it pretty easy to steal someone's account. Wouldn't be surprised if they added additional security before the season proper starts, like being able to change password. Only because they have set a permanent password. If they had emailed a temporary password that folk can change then the username would be a hell of a lot simpler. Quote Link to comment Share on other sites More sharing options...
Neon Posted September 26, 2020 Share Posted September 26, 2020 1 minute ago, Boy Daniel said: Just phone and no one there😡 [email protected] - Director of Hearts media and communications There shall of course be teething problems but he is the man to be in touch with for these issues. Quote Link to comment Share on other sites More sharing options...
hunts Posted September 26, 2020 Share Posted September 26, 2020 4 minutes ago, Boy Daniel said: Just phone and no one there😡 Thats shocking. Quote Link to comment Share on other sites More sharing options...
Biffa Bacon Posted September 26, 2020 Share Posted September 26, 2020 1 hour ago, Insideout said: Anyone tried logging in direct on TV web browser, I can get in ok on phone but not via TV? I logged in directly on tv web browser, it looks OK, need to see if it buffers when live, might be better on ipad. Quote Link to comment Share on other sites More sharing options...
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