fila Posted October 20, 2017 Share Posted October 20, 2017 Good to see the live fixtures have been updated. Tonight it will the semi final on BeIN 1, followed by the JT's , just need to watch the wine intake to ensure my eyes do not close Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 Well, it seems that Hearts TV can't give us a schedule for November since it's not their responsibility. "It is the club who are responsible for all content on Hearts TV. I will pass your email onto them. Kind regards Hearts TV Support" I've asked who we should contact at the club. Quote Link to comment Share on other sites More sharing options...
jambo in iraq Posted October 21, 2017 Share Posted October 21, 2017 let hope today the technical guys actually go and test out the equipment before 2.55! Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 Judging by our experience over the last three months I wouldn't bet on it. Quote Link to comment Share on other sites More sharing options...
Neon Posted October 21, 2017 Share Posted October 21, 2017 I usually get all built up for the game then I am around 50% of the time left disappointed, this is normally down to my 100mb line (cough) and a few billion Chinese piggy backing off it on a saturday night. The service used to be run by the same guys who run Celtic and Hibs TV, unsure if that is still the case. I pay every month and would love the service to be better but it's all I have outwith dodgy websites, I was particularly miffed at the Partick Thistle game in which I actually requested a refund from them and heard not a peep back. No surprise tbh quick enough to take the cash but not willing to even discuss a refund, family club my arse - I may be being harsh as alluded to previously these are probably outside companies. Hearts Partick and every other team in the league should be holding them much more accountable than they are at present though, be good to know how much they skim off the top. Quote Link to comment Share on other sites More sharing options...
He Who Cannot Be Named Posted October 21, 2017 Share Posted October 21, 2017 Have been paying for the international service for around 3 months now as I have been moving about a bit. Have to say the service so far has been nothing short of atrocious, apart from maybe a couple of minutes V Aberdeen what am I paying for? Well its got to that time again where i get excited by a live game only to be let down again. Attatched is the error message I receive, this is probably due to me logging in with a UK IP that I use to access BBC. I am however now completely locked out of my account and have received nothing back from HeartsTV after emailing the club and filling out the online form. Cant say i'm surprised really, I hate criticising a hearts related service but this one has to be up there with the very worse. Does anyone have a contact email address or any suggestions as to what avenue to explore? Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 Fingers crossed today guys ........ Not for the result ...... But for my fellow international subscribers who have been putting up with a shocking service for a good few months now Quote Link to comment Share on other sites More sharing options...
michael_bolton Posted October 21, 2017 Share Posted October 21, 2017 Excited about the game tonight. Fingers crossed. Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 I have pictures guys :)))) Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 So far I've got a blurred team sheet. Anybody else? Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 I have great quality . Can't fault it so far Quote Link to comment Share on other sites More sharing options...
Daz1874 Posted October 21, 2017 Share Posted October 21, 2017 Working fine for me! Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 Got HD and the Laurie and Jimmy show now. Good. Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 Looks good guys Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 Now .... I don't mind paying for this quality of video Quote Link to comment Share on other sites More sharing options...
dkmmgcycbwc Posted October 21, 2017 Share Posted October 21, 2017 5 minutes ago, DesertDawg said: So far I've got a blurred team sheet. Anybody else? Me too Quote Link to comment Share on other sites More sharing options...
Dinger Posted October 21, 2017 Share Posted October 21, 2017 spot on for me so far Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 WiFi casting to TV working well too. Quote Link to comment Share on other sites More sharing options...
dkmmgcycbwc Posted October 21, 2017 Share Posted October 21, 2017 Good for me now. Quote Link to comment Share on other sites More sharing options...
RussAsia Posted October 21, 2017 Share Posted October 21, 2017 Started blurry.. Tried to go out and then back in.. Now nothing.. The annoying thing is.. years ago when this first started I had 6MB download and it worked perfectly every week.. Now i have fiber and 30 odd download and i have nothing but problems.. Quote Link to comment Share on other sites More sharing options...
michael_bolton Posted October 21, 2017 Share Posted October 21, 2017 I can't even log in. Doesn't recognise my password, even after the system emailing me a new password. Seething. Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 Seems O.K. with all the North American guys. Might be a local connection issue. Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 M_B...Email support. Quote Link to comment Share on other sites More sharing options...
Heidthebaw Posted October 21, 2017 Share Posted October 21, 2017 Anyone having problems with volume fluctuating? Quote Link to comment Share on other sites More sharing options...
albishop Posted October 21, 2017 Share Posted October 21, 2017 Try IE. I moved from Chrome to IE and the stream has drastically improved. Quote Link to comment Share on other sites More sharing options...
Heidthebaw Posted October 21, 2017 Share Posted October 21, 2017 2 minutes ago, albishop said: Try IE. I moved from Chrome to IE and the stream has drastically improved. Worked! Thanks. Quote Link to comment Share on other sites More sharing options...
michael_bolton Posted October 21, 2017 Share Posted October 21, 2017 I've sent a message using the 'contact us' button at the top of the website. Is there any other way that I've missed? Payments up to date, never had a log in problem before. It's gone from saying my credentials were invalid to saying 'user not found'. I can't remember the last time I tried to use this service and didn't have a problem with it. Furious. Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 Picture garbled here on 40 minutes. Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 M_B. That's all you can do. Support is usually pretty good so you should get a response. Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 Picture back up but audio still garbled. Quote Link to comment Share on other sites More sharing options...
michael_bolton Posted October 21, 2017 Share Posted October 21, 2017 Just now, DesertDawg said: M_B. That's all you can do. Support is usually pretty good so you should get a response. Cheers. Quote Link to comment Share on other sites More sharing options...
Cyber Posted October 21, 2017 Share Posted October 21, 2017 Anyone got it working on vpn ☹ Quote Link to comment Share on other sites More sharing options...
jambo in iraq Posted October 21, 2017 Share Posted October 21, 2017 god damn awful stream again from Hearts. another wasted saturday staying in for this shit Quote Link to comment Share on other sites More sharing options...
michael_bolton Posted October 21, 2017 Share Posted October 21, 2017 Just now, jambo in iraq said: god damn awful stream again from Hearts. another wasted saturday staying in for this shit That's how I feel about it. Sitting here at ten to midnight trying to watch the game. I've chucked them £90 for the year and I genuinely can't think of the last time I've logged in and it's just worked. It's murder. Either there's no video, or crap video, or poor sound quality, or no sound. Or tonight, when I just can't log in. Paid up, all fine on my end, yet again let down by a service I've paid the club for. It's absolutely hopeless. Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 I have had a perfect audio and perfect picture all through the first half .... Not sure what's going on with others but on my side everything is great Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 Jambo in Iraq ... Are you watching from home ( Ottawa) mines has has been good from the east end of Ottawa Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 Been fine here too apart from a two minute glitch at 40 mins. Be interesting to find out if the North American and rest of the world streams are on different feeds. Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 I know jambo in Iraq is from the same city as me in Canada Quote Link to comment Share on other sites More sharing options...
jambo in iraq Posted October 21, 2017 Share Posted October 21, 2017 6 minutes ago, 1874 said: Jambo in Iraq ... Are you watching from home ( Ottawa) mines has has been good from the east end of Ottawa no mate, watched or tried to watch last few in Blackburn Hamlet, but im in Dubai at the moment. Internet is 50mbps but still same results! Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 21, 2017 Share Posted October 21, 2017 If you had streaming trouble today, send an email to the main Hearts FC contact here. [email protected] They say that they read and respond to every message. Quote Link to comment Share on other sites More sharing options...
OakvilleJambo Posted October 21, 2017 Share Posted October 21, 2017 Great stream today not one hiccup all game. Quote Link to comment Share on other sites More sharing options...
1874 Posted October 21, 2017 Share Posted October 21, 2017 1 hour ago, OakvilleJambo said: Great stream today not one hiccup all game. I agree , good job hearts tv Quote Link to comment Share on other sites More sharing options...
Gards Posted October 21, 2017 Share Posted October 21, 2017 Was flawless today. About time! Quote Link to comment Share on other sites More sharing options...
RussAsia Posted October 22, 2017 Share Posted October 22, 2017 14 hours ago, RussAsia said: Started blurry.. Tried to go out and then back in.. Now nothing.. The annoying thing is.. years ago when this first started I had 6MB download and it worked perfectly every week.. Now i have fiber and 30 odd download and i have nothing but problems.. I changed from Chrome To Microsoft Edge and it worked ok after that.. I also got an email with ways in which to correct the problem after my post on here.. which means that they are looking on here and fixing problems as they arise.. Good service.. Quote Link to comment Share on other sites More sharing options...
TyphoonJambo Posted October 22, 2017 Share Posted October 22, 2017 Does anyone know what portion of these subscriptions goes to the club? Just interested. Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 22, 2017 Share Posted October 22, 2017 I don't ever recall that info being available. I'd guess that the club pays a fixed annual fee to the contractor from the subscription total but there's no harm in checking with [email protected] if you need a definitive answer. Quote Link to comment Share on other sites More sharing options...
michael_bolton Posted October 24, 2017 Share Posted October 24, 2017 Sent support a message twice about not being able to log in, still nothing. My level of seethe will probably lead to a few of my neighbours' pets being murdered if I can't see the game tomorrow morning. Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 24, 2017 Share Posted October 24, 2017 That's bad. I'll send a message on your behalf too. Maybe that'll work. Quote Link to comment Share on other sites More sharing options...
DesertDawg Posted October 24, 2017 Share Posted October 24, 2017 Sent a message about your login problem to [email protected] and the general contact link on the main WEB site. Hopefully we'll get a response in time. Quote Link to comment Share on other sites More sharing options...
michael_bolton Posted October 24, 2017 Share Posted October 24, 2017 47 minutes ago, DesertDawg said: Sent a message about your login problem to [email protected] and the general contact link on the main WEB site. Hopefully we'll get a response in time. Nice one, cheers. Appalling timing for such a mishap. Quote Link to comment Share on other sites More sharing options...
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