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Hearts TV/ppv thread.. Q's and A's here.


BM1874

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DesertDawg
1 hour ago, 1874 said:

Yip mine to 

 

Laurie finally did did mention the stream dropout in his commentary about 10 minutes after the event. 

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Andrew Gilbert Wauchope

If tonights game is cancelled because of the weather, I'm assuming that the PPV will transfer to the future date, if televised. However, if it can't be (e.g. clashes with other games  scheduled at the same time), what happens? Is the PPV payment refunded or can we transfer it to another game, like the upcoming Derby?

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DesertDawg
7 hours ago, Andrew Gilbert Wauchope said:

If tonights game is cancelled because of the weather, I'm assuming that the PPV will transfer to the future date, if televised. However, if it can't be (e.g. clashes with other games  scheduled at the same time), what happens? Is the PPV payment refunded or can we transfer it to another game, like the upcoming Derby?

Good question.  I'd check the club site here for updates.

 

https://www.heartsfc.co.uk/blogs/news/supporter-information-hearts-vs-dundee

 

Current status is....

 

As things stand, we expect tonight's game to go ahead. We will continue to closely monitor the situation throughout the day. Supporters making the journey to Tynecastle Park should allow extra time for travel and closely follow the advice of the Scottish Government and Transport Scotland. Please note that Scotrail has suspended its services from 7pm this evening.

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Andrew Gilbert Wauchope
1 hour ago, DesertDawg said:

Good question.  I'd check the club site here for updates.

 

https://www.heartsfc.co.uk/blogs/news/supporter-information-hearts-vs-dundee

 

Current status is....

 

As things stand, we expect tonight's game to go ahead. We will continue to closely monitor the situation throughout the day. Supporters making the journey to Tynecastle Park should allow extra time for travel and closely follow the advice of the Scottish Government and Transport Scotland. Please note that Scotrail has suspended its services from 7pm this evening.

Ta. I saw the statement (on the match thread, I think).  I'd happily transfer to the Hibs game but I suspect that'll throw up too many complications for the ticket office. We'll see what the evening brings. Hopefully several goals and three points.

 

What a sign of the times we live in  - I ask a question from Sheffield about a game in Edinburgh and get a reply from Arizona.  Great days...

Edited by Andrew Gilbert Wauchope
Ham-fisted typing in the first draft.
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DesertDawg
4 minutes ago, Andrew Gilbert Wauchope said:

What a sign of the times we live in  - I ask a question from Sheffield about a game in Edinburgh and get a reply from Arizona.  Great days...

👍

 

By chance, I logged in this morning to check on the match status and saw your post.

If it's any consolation, it's pouring rain here too......not that we complain about that!

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DesertDawg
13 hours ago, Andrew Gilbert Wauchope said:

If tonight's game is cancelled because of the weather, I'm assuming that the PPV will transfer to the future date, if televised. However, if it can't be (e.g. clashes with other games  scheduled at the same time), what happens? Is the PPV payment refunded or can we transfer it to another game, like the upcoming Derby?

 

How was the PPV in Sheffield?

 

Hearts TV went well here although there was a bit of stream "stuttering" in extra time at the end.

 

Didn't spoil the fun though!  🍷

 

 

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Andrew Gilbert Wauchope
8 hours ago, DesertDawg said:

 

How was the PPV in Sheffield?

 

Hearts TV went well here although there was a bit of stream "stuttering" in extra time at the end.

Didn't spoil the fun though!  🍷

Edited by Andrew Gilbert Wauchope
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Andrew Gilbert Wauchope
8 hours ago, DesertDawg said:

 

How was the PPV in Sheffield?

 

Hearts TV went well here although there was a bit of stream "stuttering" in extra time at the end.

 

Didn't spoil the fun though!  🍷

 

 

PPV mostly fine, although the stuttering happened here as well. First half, I was almost tempted to find something else to do.  What a second half though. That game just sums up life as a Hearts fan, eh?

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DesertDawg
11 hours ago, Andrew Gilbert Wauchope said:

PPV mostly fine, although the stuttering happened here as well. First half, I was almost tempted to find something else to do.  What a second half though. That game just sums up life as a Hearts fan, eh?

 

Must have been a source problem then not a regional issue if it happened to you too.

 

Not the first time that there have been issues as we pass the 90 minute mark.  Usually it's due to a TV time slot issue but I don't know who was providing the feed last night.

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  • 2 weeks later...

Sorry to be a pest, especially if this has been asked and answered previously, but does anyone know how to change the debit card address for payments for Hearts TV? Have asked the support team but no answer yet. My resisential address is different from my card billing address and it's the latter I need to update.

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DesertDawg
6 hours ago, Bickfest said:

Sorry to be a pest, especially if this has been asked and answered previously, but does anyone know how to change the debit card address for payments for Hearts TV? Have asked the support team but no answer yet. My resisential address is different from my card billing address and it's the latter I need to update.

 

Log in to your account on the HTV home page.  Go to "account details" and update your address there.  

 

If the system is working properly that should do it although it might take overnight or over a weekend to update.

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1 hour ago, DesertDawg said:

 

Log in to your account on the HTV home page.  Go to "account details" and update your address there.  

 

If the system is working properly that should do it although it might take overnight or over a weekend to update.

Thanks. My residential address (in Cyprus) has not changed. My billing address for the card (in the UK) has. It is only that billing address which has to be altered.

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DesertDawg
25 minutes ago, Bickfest said:

Thanks. My residential address (in Cyprus) has not changed. My billing address for the card (in the UK) has. It is only that billing address which has to be altered.

 

It's always worth a try to put your card address in that box to see if it works.  I suppose that a U.K. address might restrict you to getting only live game audio but I'm not sure if the system is sophisticated enough to recognise that.  If so, you can always change it back to your Cyprus address.

 

 

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2 hours ago, DesertDawg said:

 

It's always worth a try to put your card address in that box to see if it works.  I suppose that a U.K. address might restrict you to getting only live game audio but I'm not sure if the system is sophisticated enough to recognise that.  If so, you can always change it back to your Cyprus address.

 

 

Cheers. Worth a try.

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Gorgierools
12 hours ago, DesertDawg said:

 

It's always worth a try to put your card address in that box to see if it works.  I suppose that a U.K. address might restrict you to getting only live game audio but I'm not sure if the system is sophisticated enough to recognise that.  If so, you can always change it back to your Cyprus address.

 

 

I live in Spain but the debit comes from my UK account so I doubt it would be an issue.

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DesertDawg
19 hours ago, Bickfest said:

Cheers. Worth a try.

Did you get it to work?  Hope so.  Great game today.  :sheep:

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On 03/02/2024 at 20:04, DesertDawg said:

Did you get it to work?  Hope so.  Great game today.  :sheep:

I managed to watch the game by resubscribing, but the payment did not go through. Changing the residential address will not alter the recorded billing address, so the card will continue to "bounce". The answers from the "Support Team" have been useless.

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DesertDawg
7 hours ago, Bickfest said:

I managed to watch the game by resubscribing, but the payment did not go through. Changing the residential address will not alter the recorded billing address, so the card will continue to "bounce". The answers from the "Support Team" have been useless.

 

No real surprise there re "support."  So, you cancelled the old account and re-subscribed with a new account using the correct U.K. billing address and that still didn't work?

 

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16 hours ago, DesertDawg said:

 

No real surprise there re "support."  So, you cancelled the old account and re-subscribed with a new account using the correct U.K. billing address and that still didn't work?

 

Not yet. That's today's action plan.

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DesertDawg
2 hours ago, Jackhmfc1348 said:

Can you watch every hearts game on hearts tv ?

If you are outside the U.K. all home games and all Premier League away games....others subject to facilities.  That's the last that I remember.  If it's been updated then somebody else will probably chime in.

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Gorgierools
13 hours ago, DesertDawg said:

If you are outside the U.K. all home games and all Premier League away games....others subject to facilities.  That's the last that I remember.  If it's been updated then somebody else will probably chime in.

Spot on DD, great value for us expats.

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  • 2 weeks later...
DesertDawg
On 17/02/2024 at 10:14, 1874 said:

Picture quality today was great. ! Keep it up Hearts Tv 

 

I was watching on a laptop with a 5G Internet connection in New York and noticed the picture quality too. 

 

Stand-in commentary by James Borthwick was good as well.  Not too much talk...just enough information added to with Jimmy Sandison's quips.

 

 

  

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