Hearts TV/ppv thread.. Q's and A's here.

[DesertDawg]

1 hour ago, 1874 said:

Yip mine to 

 

Laurie finally did did mention the stream dropout in his commentary about 10 minutes after the event. 

[Andrew Gilbert Wauchope]

If tonights game is cancelled because of the weather, I'm assuming that the PPV will transfer to the future date, if televised. However, if it can't be (e.g. clashes with other games  scheduled at the same time), what happens? Is the PPV payment refunded or can we transfer it to another game, like the upcoming Derby?

[DesertDawg]

7 hours ago, Andrew Gilbert Wauchope said:

If tonights game is cancelled because of the weather, I'm assuming that the PPV will transfer to the future date, if televised. However, if it can't be (e.g. clashes with other games  scheduled at the same time), what happens? Is the PPV payment refunded or can we transfer it to another game, like the upcoming Derby?

Good question.  I'd check the club site here for updates.

 

https://www.heartsfc.co.uk/blogs/news/supporter-information-hearts-vs-dundee

 

Current status is....

 

As things stand, we expect tonight's game to go ahead. We will continue to closely monitor the situation throughout the day. Supporters making the journey to Tynecastle Park should allow extra time for travel and closely follow the advice of the Scottish Government and Transport Scotland. Please note that Scotrail has suspended its services from 7pm this evening.

[Andrew Gilbert Wauchope]

1 hour ago, DesertDawg said:

Good question.  I'd check the club site here for updates.

 

https://www.heartsfc.co.uk/blogs/news/supporter-information-hearts-vs-dundee

 

Current status is....

 

As things stand, we expect tonight's game to go ahead. We will continue to closely monitor the situation throughout the day. Supporters making the journey to Tynecastle Park should allow extra time for travel and closely follow the advice of the Scottish Government and Transport Scotland. Please note that Scotrail has suspended its services from 7pm this evening.

Ta. I saw the statement (on the match thread, I think).  I'd happily transfer to the Hibs game but I suspect that'll throw up too many complications for the ticket office. We'll see what the evening brings. Hopefully several goals and three points.

 

What a sign of the times we live in  - I ask a question from Sheffield about a game in Edinburgh and get a reply from Arizona.  Great days...

Edited January 23, 2024 by Andrew Gilbert Wauchope
Ham-fisted typing in the first draft.

[DesertDawg]

4 minutes ago, Andrew Gilbert Wauchope said:

What a sign of the times we live in  - I ask a question from Sheffield about a game in Edinburgh and get a reply from Arizona.  Great days...

👍

 

By chance, I logged in this morning to check on the match status and saw your post.

If it's any consolation, it's pouring rain here too......not that we complain about that!

[colinmaroon]

Logged in to my international member and keep getting.  subscribe

[DesertDawg]

13 hours ago, Andrew Gilbert Wauchope said:

If tonight's game is cancelled because of the weather, I'm assuming that the PPV will transfer to the future date, if televised. However, if it can't be (e.g. clashes with other games  scheduled at the same time), what happens? Is the PPV payment refunded or can we transfer it to another game, like the upcoming Derby?

 

How was the PPV in Sheffield?

 

Hearts TV went well here although there was a bit of stream "stuttering" in extra time at the end.

 

Didn't spoil the fun though!  🍷

 

 

[Andrew Gilbert Wauchope]

8 hours ago, DesertDawg said:

 

How was the PPV in Sheffield?

 

Hearts TV went well here although there was a bit of stream "stuttering" in extra time at the end.

Didn't spoil the fun though!  🍷

Edited January 24, 2024 by Andrew Gilbert Wauchope

[Andrew Gilbert Wauchope]

8 hours ago, DesertDawg said:

 

How was the PPV in Sheffield?

 

Hearts TV went well here although there was a bit of stream "stuttering" in extra time at the end.

 

Didn't spoil the fun though!  🍷

 

 

PPV mostly fine, although the stuttering happened here as well. First half, I was almost tempted to find something else to do.  What a second half though. That game just sums up life as a Hearts fan, eh?

[DesertDawg]

11 hours ago, Andrew Gilbert Wauchope said:

PPV mostly fine, although the stuttering happened here as well. First half, I was almost tempted to find something else to do.  What a second half though. That game just sums up life as a Hearts fan, eh?

 

Must have been a source problem then not a regional issue if it happened to you too.

 

Not the first time that there have been issues as we pass the 90 minute mark.  Usually it's due to a TV time slot issue but I don't know who was providing the feed last night.

[Bickfest]

Sorry to be a pest, especially if this has been asked and answered previously, but does anyone know how to change the debit card address for payments for Hearts TV? Have asked the support team but no answer yet. My resisential address is different from my card billing address and it's the latter I need to update.

[DesertDawg]

6 hours ago, Bickfest said:

Sorry to be a pest, especially if this has been asked and answered previously, but does anyone know how to change the debit card address for payments for Hearts TV? Have asked the support team but no answer yet. My resisential address is different from my card billing address and it's the latter I need to update.

 

Log in to your account on the HTV home page.  Go to "account details" and update your address there.  

 

If the system is working properly that should do it although it might take overnight or over a weekend to update.

[Bickfest]

1 hour ago, DesertDawg said:

 

Log in to your account on the HTV home page.  Go to "account details" and update your address there.  

 

If the system is working properly that should do it although it might take overnight or over a weekend to update.

Thanks. My residential address (in Cyprus) has not changed. My billing address for the card (in the UK) has. It is only that billing address which has to be altered.

[DesertDawg]

25 minutes ago, Bickfest said:

Thanks. My residential address (in Cyprus) has not changed. My billing address for the card (in the UK) has. It is only that billing address which has to be altered.

 

It's always worth a try to put your card address in that box to see if it works.  I suppose that a U.K. address might restrict you to getting only live game audio but I'm not sure if the system is sophisticated enough to recognise that.  If so, you can always change it back to your Cyprus address.

 

 

[Bickfest]

2 hours ago, DesertDawg said:

 

It's always worth a try to put your card address in that box to see if it works.  I suppose that a U.K. address might restrict you to getting only live game audio but I'm not sure if the system is sophisticated enough to recognise that.  If so, you can always change it back to your Cyprus address.

 

 

Cheers. Worth a try.

[Gorgierools]

12 hours ago, DesertDawg said:

 

It's always worth a try to put your card address in that box to see if it works.  I suppose that a U.K. address might restrict you to getting only live game audio but I'm not sure if the system is sophisticated enough to recognise that.  If so, you can always change it back to your Cyprus address.

 

 

I live in Spain but the debit comes from my UK account so I doubt it would be an issue.

[DesertDawg]

19 hours ago, Bickfest said:

Cheers. Worth a try.

Did you get it to work?  Hope so.  Great game today.  

[Bickfest]

On 03/02/2024 at 20:04, DesertDawg said:

Did you get it to work?  Hope so.  Great game today.  

I managed to watch the game by resubscribing, but the payment did not go through. Changing the residential address will not alter the recorded billing address, so the card will continue to "bounce". The answers from the "Support Team" have been useless.

[DesertDawg]

7 hours ago, Bickfest said:

I managed to watch the game by resubscribing, but the payment did not go through. Changing the residential address will not alter the recorded billing address, so the card will continue to "bounce". The answers from the "Support Team" have been useless.

 

No real surprise there re "support."  So, you cancelled the old account and re-subscribed with a new account using the correct U.K. billing address and that still didn't work?

 

[Bickfest]

16 hours ago, DesertDawg said:

 

No real surprise there re "support."  So, you cancelled the old account and re-subscribed with a new account using the correct U.K. billing address and that still didn't work?

 

Not yet. That's today's action plan.

[Jackhmfc1348]

Can you watch every hearts game on hearts tv ?

[DesertDawg]

2 hours ago, Jackhmfc1348 said:

Can you watch every hearts game on hearts tv ?

If you are outside the U.K. all home games and all Premier League away games....others subject to facilities.  That's the last that I remember.  If it's been updated then somebody else will probably chime in.

[Gorgierools]

13 hours ago, DesertDawg said:

If you are outside the U.K. all home games and all Premier League away games....others subject to facilities.  That's the last that I remember.  If it's been updated then somebody else will probably chime in.

Spot on DD, great value for us expats.

[1874]

Picture quality today was great. ! Keep it up Hearts Tv 

[DesertDawg]

On 17/02/2024 at 10:14, 1874 said:

Picture quality today was great. ! Keep it up Hearts Tv 

 

I was watching on a laptop with a 5G Internet connection in New York and noticed the picture quality too. 

 

Stand-in commentary by James Borthwick was good as well.  Not too much talk...just enough information added to with Jimmy Sandison's quips.

 

 

  

[DesertDawg]

Just watched today's Hearts TV interviews with Naismith and Kingsley.

 

For the first time, since Hearts TV started, the voices of the interview questioners could be heard clearly.  👍

 

A big improvement, even if some of the questions were pretty banal.  🙄

 

  

[DesertDawg]

Excellent live review of today's game by the studio team of Robert Borthwick and Gary Wales, despite being forced on to the pitch to undertake it, due to Sky occupying the usual space.  

However, it worked out really well since the were able to include Steven Naismith too who gave his own summary views.

 

Very good job which added to a good day.  👍

 

 

[TyphoonJambo]

Trying to watch the highlights today and getting constant buffering, whatever picture quality I chose. My internet speed is more than 200Mb (starlink) and everything else, YouTube etc, all work fine. Any ideas?

[DesertDawg]

3 hours ago, TyphoonJambo said:

Trying to watch the highlights today and getting constant buffering, whatever picture quality I chose. My internet speed is more than 200Mb (starlink) and everything else, YouTube etc, all work fine. Any ideas?

Working fine here in Arizona and at 1,500 resolution too so it's not a signal source problem.

 

Sounds like a regional internet traffic problem.  If so, all you can do is wait until it clears. 

[Gorgierools]

3 hours ago, DesertDawg said:

Working fine here in Arizona and at 1,500 resolution too so it's not a signal source problem.

 

Sounds like a regional internet traffic problem.  If so, all you can do is wait until it clears. 

Thanks. Discovered that I had a VPN in use. Stopped it and now much better

[DesertDawg]

1 hour ago, Gorgierools said:

Thanks. Discovered that I had a VPN in use. Stopped it and now much better

Ah, ha!  That will do it.  Your own, personal Internet traffic problem!

 

Glad that you figured it out.  I'm sure you enjoyed the highlights......I did!  😁

[DesertDawg]

Good solo commentary from Laurie tonight.  He's had to do it in previous seasons but tonight's was his best by far.  👍

[Laurie]

1 hour ago, DesertDawg said:

Good solo commentary from Laurie tonight.  He's had to do it in previous seasons but tonight's was his best by far.  👍

 

Very kind, thank you DD. Just glad to have a Hearts goal to shout about tonight (eventually)! 

[SupaJT]

Is the video stream frequently pausing every few seconds for anyone else? No problem with the audio at all so doesn't seem like a bandwidth issue 

[DesertDawg]

Running fine here on "Player 2."  Might be worth a change if you're on a different player.

[1874]

1 hour ago, SupaJT said:

Is the video stream frequently pausing every few seconds for anyone else? No problem with the audio at all so doesn't seem like a bandwidth issue 

Yes same for me here in Canada 

[1874]

21 minutes ago, DesertDawg said:

Running fine here on "Player 2."  Might be worth a change if you're on a different player.

Same on player 2 

[1874]

Just now, 1874 said:

Same on player 2 

Connection is not great 

[DesertDawg]

2 hours ago, 1874 said:

Connection is not great 

Wasn't a stream source problem as everything went well here i Arizona apart from the result.

 

More likely to be a local traffic issue.

 

[TyphoonJambo]

trying to watch some interviews at the moment and its not loading. Not my connection as everything else streams fine. Worrying for this afternoon

 

[DesertDawg]

13 hours ago, TyphoonJambo said:

trying to watch some interviews at the moment and its not loading. Not my connection as everything else streams fine. Worrying for this afternoon

 

Did you get it resolved?  

[Gorgierools]

6 hours ago, DesertDawg said:

Did you get it resolved?  

Yes thanks, started working just before kick off. 

[DesertDawg]

Good.  I logged in about 90 seconds into the game and the system seemed to be working O.K.

 

It wasn't a bad game just the goals coming at the wrong end.  After today's nonsense at Ibrox it's pretty much irrelevant anyway.  

[Mr Sifter]

Morning @Laurie is there any chance you can give a shout out to the 30 Gracemount boys (Cabin Hearts) that are in hospitality today?  Cheers 😋👍🏼

[1874]

5 hours ago, Mr Sifter said:

Morning @Laurie is there any chance you can give a shout out to the 30 Gracemount boys (Cabin Hearts) that are in hospitality today?  Cheers 😋👍🏼

Try contacting him on Twitter/ x m8 , he may not read this as much as his Twitter account 

[Laurie]

8 hours ago, Mr Sifter said:

Morning @Laurie is there any chance you can give a shout out to the 30 Gracemount boys (Cabin Hearts) that are in hospitality today?  Cheers 😋👍🏼

 😜

[Geoff Kilpatrick]

Thanks @Laurie for all your efforts this season and to the rest of Hearts TV which has got better and better.

 

One request though- keep Borthwick in the host chair and away from beside you on commentary.

[DesertDawg]

11 minutes ago, Geoff Kilpatrick said:

Thanks @Laurie for all your efforts this season and to the rest of Hearts TV which has got better and better.

 

One request though- keep Borthwick in the host chair and away from beside you on commentary.

Agree entirely Geoff.  We're a long way ahead of where we were just a couple of years ago.

 

Good stuff from all involved.  

[Gorgierools]

Agreed, brilliant coverage and definitely the most balanced commentary 

Well done guys, enjoy your hols 

[1874]

Agreed again from me , just love our commentary team of jimmy and Laurie