Sooks Posted January 31 Share Posted January 31 More communication , which is what we all wanted: FoH Chairman’s Update - January 2024 (mailchi.mp) Quote Link to comment Share on other sites More sharing options...
Fxxx the SPFL Posted January 31 Share Posted January 31 We all asked for more communication and content certainly explains where we are and obviously looking to increase pledgers/pledges and the new website hopefully does the business Quote Link to comment Share on other sites More sharing options...
Clark Griswold Posted January 31 Share Posted January 31 Just read the email, hopefully get some traction with family pledges Quote Link to comment Share on other sites More sharing options...
Chuck Berry Posted January 31 Share Posted January 31 More comms, good to see, keep it coming. Quote Link to comment Share on other sites More sharing options...
McCrae Posted January 31 Share Posted January 31 I ‘m surprised that the club hasn’t included FOH member in the 150th year celebrations so far. It would have been great if a random FOH member was included in the ceremony on Saturday…A missed opportunity. Quote Link to comment Share on other sites More sharing options...
Marvin Posted February 1 Share Posted February 1 (edited) Looking forward to seeing Foundation of Hearts on my bank statement 😊 Edited February 1 by Marvin Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted February 9 Share Posted February 9 Just got the email about this from Stripe. Quote Link to comment Share on other sites More sharing options...
Selkirkhmfc1874 Posted February 9 Share Posted February 9 2 minutes ago, hughesie27 said: Just got the email about this from Stripe. Got it aswell Quote Link to comment Share on other sites More sharing options...
heartsfc_fan Posted February 9 Share Posted February 9 5 minutes ago, hughesie27 said: Just got the email about this from Stripe. Same here Quote Link to comment Share on other sites More sharing options...
Tazio Posted February 9 Share Posted February 9 Obviously the emails have all gone out at the same time. Glad it’s all taken care of by them as I’m sure some people would have made a mess of changing payment details. Quote Link to comment Share on other sites More sharing options...
mrcrisps Posted February 9 Share Posted February 9 I got 2 emails. That's a worry! 2 different refs. Only 1 monthly payment normally... hope they don't take the dosh twice! Quote Link to comment Share on other sites More sharing options...
vegas-voss Posted February 9 Share Posted February 9 Just got mine as well Quote Link to comment Share on other sites More sharing options...
22games nro Posted February 9 Share Posted February 9 1 hour ago, mrcrisps said: I got 2 emails. That's a worry! 2 different refs. Only 1 monthly payment normally... hope they don't take the dosh twice! Same here , tried logging on but not working 🫣 Quote Link to comment Share on other sites More sharing options...
151 Posted February 9 Share Posted February 9 Was just about to ask if anyone else got an email saying it was transferring to Stripe Quote Link to comment Share on other sites More sharing options...
HoGwash Posted February 10 Share Posted February 10 3 hours ago, mrcrisps said: I got 2 emails. That's a worry! 2 different refs. Only 1 monthly payment normally... hope they don't take the dosh twice! FFS, call yourself a supporter 😄 Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted February 10 Share Posted February 10 (edited) 16 minutes ago, 151 said: Was just about to ask if anyone else got an email saying it was transferring to Stripe Mainly why I bumped the thread as I suspect a few folk will not have heard about this and assume they have been scammed. A bit weird to see a new Direct Debit has been set up email. Edited February 10 by hughesie27 Quote Link to comment Share on other sites More sharing options...
Pap Posted February 10 Share Posted February 10 The way i feel just now about my club, they can take it 3 times. Quote Link to comment Share on other sites More sharing options...
wavydavy Posted February 10 Share Posted February 10 (edited) 7 minutes ago, hughesie27 said: Mainly why I bumped the thread as I suspect a few folk will not have heard about this and assume they have been scammed. A bit weird to see a new Direct Debit has been set up email. In this day and age very poor from FOH with all the scams etc doing the rounds. Might they not have thought about sending an email to advise about this change. They could end up losing business through not advising people about the changeover. Edited February 10 by wavydavy Quote Link to comment Share on other sites More sharing options...
Jamborose Posted February 10 Share Posted February 10 (edited) There was an email sent out last week explaining exactly the process Edited February 10 by Jamborose Quote Link to comment Share on other sites More sharing options...
wavydavy Posted February 10 Share Posted February 10 4 minutes ago, Jamborose said: There was an email sent out last week explaining exactly the process I never got one until tonight saying my direct debit was being set up etc which is a bit worrying when the email is from Stripe. My first reaction was to delete it or move to junk. Quote Link to comment Share on other sites More sharing options...
Midloth_Iain Posted February 10 Share Posted February 10 11 hours ago, mrcrisps said: I got 2 emails. That's a worry! 2 different refs. Only 1 monthly payment normally... hope they don't take the dosh twice! ditto .... Quote Link to comment Share on other sites More sharing options...
davemclaren Posted February 10 Share Posted February 10 7 hours ago, wavydavy said: I never got one until tonight saying my direct debit was being set up etc which is a bit worrying when the email is from Stripe. My first reaction was to delete it or move to junk. https://mailchi.mp/foundationofhearts/ah8lu41125-951882?e=7a82306b22 Quote Link to comment Share on other sites More sharing options...
Jack Torrance Posted February 10 Share Posted February 10 I only got 1, but I have 3 FOH accounts (PHM). Hopefully it updates all 3. In any case, I get all my wages paid direct and just ask FOH to send me an allowance each month. Quote Link to comment Share on other sites More sharing options...
Dazo Posted February 10 Share Posted February 10 8 hours ago, wavydavy said: In this day and age very poor from FOH with all the scams etc doing the rounds. Might they not have thought about sending an email to advise about this change. They could end up losing business through not advising people about the changeover. You mean the email they did send to subscribers the content of which is on the foh website as well as this thread you’re posting on ? Were you expecting a knock on the door to personally tell you ? Quote Link to comment Share on other sites More sharing options...
Midloth_Iain Posted February 10 Share Posted February 10 9 hours ago, wavydavy said: In this day and age very poor from FOH with all the scams etc doing the rounds. Might they not have thought about sending an email to advise about this change. They could end up losing business through not advising people about the changeover. That's exactly what they did do 👀 Quote Link to comment Share on other sites More sharing options...
Go for it 1308 Posted February 10 Share Posted February 10 13 minutes ago, Midloth_Iain said: That's exactly what they did do 👀 Ha ha ...exactly 😂 Quote Link to comment Share on other sites More sharing options...
wavydavy Posted February 10 Share Posted February 10 1 hour ago, Dazo said: You mean the email they did send to subscribers the content of which is on the foh website as well as this thread you’re posting on ? Were you expecting a knock on the door to personally tell you ? I would have expected an email directly from FOH to advise that they were going to be doing this. I never received any such email. It is not in my junk folder either before you maybe make a smart comment about that as I always check that folder just in case I miss anything important. Are they expecting folk to constantly check on the FOH website just incase they are making some sort of changes to contributions etc.? I hardly ever look at the FOH website mainly because there is very little of interest ever posted that I have seen. This thread is hardly a means to advise either as the title is not about Direct Debits changing from FOH just an update. Finally, no I was not expecting a knock at my door and I think that sort of comment is totally uncalled for. We are all entitled to our opinions and your may differ to mine but there is no need to offer smart suggestions like yours. I pay my contribution to FOH every month just like thousands of others and have done since it started and I want to ensure that it continues that way hence my comments as I was all for deleting what I thought might be a spam email and cancelling the payment. Quote Link to comment Share on other sites More sharing options...
davemclaren Posted February 10 Share Posted February 10 2 minutes ago, wavydavy said: I would have expected an email directly from FOH to advise that they were going to be doing this. I never received any such email. It is not in my junk folder either before you maybe make a smart comment about that as I always check that folder just in case I miss anything important. Are they expecting folk to constantly check on the FOH website just incase they are making some sort of changes to contributions etc.? I hardly ever look at the FOH website mainly because there is very little of interest ever posted that I have seen. This thread is hardly a means to advise either as the title is not about Direct Debits changing from FOH just an update. Finally, no I was not expecting a knock at my door and I think that sort of comment is totally uncalled for. We are all entitled to our opinions and your may differ to mine but there is no need to offer smart suggestions like yours. I pay my contribution to FOH every month just like thousands of others and have done since it started and I want to ensure that it continues that way hence my comments as I was all for deleting what I thought might be a spam email and cancelling the payment. Deleting the email wouldn't cancel the payment. Quote Link to comment Share on other sites More sharing options...
wavydavy Posted February 10 Share Posted February 10 45 minutes ago, Midloth_Iain said: That's exactly what they did do 👀 As I have already said I did not receive any email advising about the fact Stripe would be contacting about the Direct Debit change. I also check my junk mail folder and did not see anything from FOH there either. Quote Link to comment Share on other sites More sharing options...
wavydavy Posted February 10 Share Posted February 10 Just now, davemclaren said: Deleting the email wouldn't cancel the payment. Ok, I know that but I would have followed up by checking the Direct Debit and cancelling via my bank had I not checked out on here. Quote Link to comment Share on other sites More sharing options...
brownkg Posted February 10 Share Posted February 10 12 minutes ago, wavydavy said: As I have already said I did not receive any email advising about the fact Stripe would be contacting about the Direct Debit change. I also check my junk mail folder and did not see anything from FOH there either. Assuming your email is the one FOH has on file you should, as per their email which you admit to seeing on here, you should email FOH directly rather than serially moaning on here. No offence intended but several posts on here is neither helpful nor resolving the matter. Quote Link to comment Share on other sites More sharing options...
inspector Posted February 10 Share Posted February 10 14 hours ago, mrcrisps said: I got 2 emails. That's a worry! 2 different refs. Only 1 monthly payment normally... hope they don't take the dosh twice! Got the same. I have just increased my donation, so l hope they don't take the old as well as the new. Quote Link to comment Share on other sites More sharing options...
bean counter Posted February 10 Share Posted February 10 (edited) . Edited February 10 by bean counter . Quote Link to comment Share on other sites More sharing options...
wavydavy Posted February 10 Share Posted February 10 48 minutes ago, brownkg said: Assuming your email is the one FOH has on file you should, as per their email which you admit to seeing on here, you should email FOH directly rather than serially moaning on here. No offence intended but several posts on here is neither helpful nor resolving the matter. My several posts were in response to points in my opinion wrongly made by others directed at me. No offence taken. I will contact FOH directly and advise them and you will be delighted to hear that this will be my last post on the matter. Quote Link to comment Share on other sites More sharing options...
Bull's-eye Posted February 10 Share Posted February 10 2 many emails. I want hand written letters like the good old days. Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted February 10 Share Posted February 10 1 hour ago, wavydavy said: I would have expected an email directly from FOH to advise that they were going to be doing this. I never received any such email. It is not in my junk folder either before you maybe make a smart comment about that as I always check that folder just in case I miss anything important. Are they expecting folk to constantly check on the FOH website just incase they are making some sort of changes to contributions etc.? I hardly ever look at the FOH website mainly because there is very little of interest ever posted that I have seen. This thread is hardly a means to advise either as the title is not about Direct Debits changing from FOH just an update. Finally, no I was not expecting a knock at my door and I think that sort of comment is totally uncalled for. We are all entitled to our opinions and your may differ to mine but there is no need to offer smart suggestions like yours. I pay my contribution to FOH every month just like thousands of others and have done since it started and I want to ensure that it continues that way hence my comments as I was all for deleting what I thought might be a spam email and cancelling the payment. I actually agree with you. If I wasn't on KB I wouldn't have known about this. I can't recall getting the initial email so may have deleted it in autopilot however that would be my fault. I won't be alone though. The good news is nobody actually has to do anything to we aren't going to lose any subs from it. Quote Link to comment Share on other sites More sharing options...
Footballfirst Posted February 10 Share Posted February 10 Quote Link to comment Share on other sites More sharing options...
highlandjambo3 Posted February 10 Share Posted February 10 I’ve tried to log into the rewards dashboard but it’s not showing details of where to put my username/password……is the site down? Quote Link to comment Share on other sites More sharing options...
davemclaren Posted February 10 Share Posted February 10 16 minutes ago, highlandjambo3 said: I’ve tried to log into the rewards dashboard but it’s not showing details of where to put my username/password……is the site down? Until the migration is complete. Quote Link to comment Share on other sites More sharing options...
chrisyboy7 Posted February 10 Share Posted February 10 The new site will be up n running soon Quote Link to comment Share on other sites More sharing options...
highlandjambo3 Posted February 10 Share Posted February 10 👍 Quote Link to comment Share on other sites More sharing options...
ShedBoy Posted February 21 Share Posted February 21 My DD been cancelled? Anyone else? Quote Link to comment Share on other sites More sharing options...
pettigrewsstylist Posted February 21 Share Posted February 21 16 minutes ago, ShedBoy said: My DD been cancelled? Anyone else? Yes, mine cancelled also. Quote Link to comment Share on other sites More sharing options...
chefjambo1 Posted February 21 Share Posted February 21 Just checked mine came out on the 7 th gocardless as normal Quote Link to comment Share on other sites More sharing options...
been here before Posted February 21 Share Posted February 21 (edited) 2 minutes ago, chefjambo1 said: Just checked mine came out on the 7 th gocardless as normal Mines came out on the 5th. Their mobile website doesnt seem to work on my phone now though. Edited February 21 by been here before Quote Link to comment Share on other sites More sharing options...
ShedBoy Posted February 21 Share Posted February 21 5 minutes ago, chefjambo1 said: Just checked mine came out on the 7 th gocardless as normal Mine normally comes out on the 18th. Came out Jan as normal but then cancelled? Quote Link to comment Share on other sites More sharing options...
pettigrewsstylist Posted February 21 Share Posted February 21 (edited) 20 minutes ago, chefjambo1 said: Just checked mine came out on the 7 th gocardless as normal So did mine but status has changed from active to cancelled so suspect it wont go next week. No sign of any ACTIVE one replacing it. Have sent info email to address given in GM email. https://mailchi.mp/foundationofhearts/ah8lu41125-951882?e=7a82306b22 Edited February 21 by pettigrewsstylist Quote Link to comment Share on other sites More sharing options...
kila Posted February 21 Share Posted February 21 (edited) Mine came out on the 5th as normal but now showing as cancelled on my bank account. https://rewards.foundationofhearts.org/login isn't working for me, doesn't load fully there's no boxes to type in. They don't half hide where that login link on the home page is though, should be at the top instead of right at the very bottom. Edited February 21 by kila Quote Link to comment Share on other sites More sharing options...
davemclaren Posted February 21 Share Posted February 21 I imagine that as part of the move to having the DDs processed by Stripe the original DD to GoCardless will be cancelled. Quote Link to comment Share on other sites More sharing options...
ShedBoy Posted February 21 Share Posted February 21 18 minutes ago, davemclaren said: I imagine that as part of the move to having the DDs processed by Stripe the original DD to GoCardless will be cancelled. But they’ve missed my Feb payment? Normally the 18th. Hope they haven’t missed everybody’s! That’d be a bit bleak 👀 Quote Link to comment Share on other sites More sharing options...
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