1971fozzy Posted November 24, 2017 Share Posted November 24, 2017 My maroon points totals all wrong and when I email it comes back as undeliverable? [email protected] Link to comment Share on other sites More sharing options...
ford donald Posted November 26, 2017 Share Posted November 26, 2017 On 11/24/2017 at 14:49, 1971fozzy said: My maroon points totals all wrong and when I email it comes back as undeliverable? [email protected] Seems to be a ongoing problem,money going in,points remaining the same! Link to comment Share on other sites More sharing options...
Captain America Posted December 1, 2017 Share Posted December 1, 2017 My points have been stuck since June and that was after they manually added previous points when they were previously had stopped. Emailing once a month and not even getting replies for last few months. Would have passed points milestone for plot ceremony months back so it is starting get frustrating not getting points fixed or even replies. Link to comment Share on other sites More sharing options...
EC_Hearts Posted December 2, 2017 Share Posted December 2, 2017 I've given up contacting them now as on the odd occasion a response is forthcoming it is the token "thanks for hanging in there" response (which is now starting to grate tbh). Passed the plot ceremony threshold in September 2016 and the 1956 club in June this year and yet to be invited to anything (one of a number in the same boat). Maroon points are out by around 200 points. I recall a communication from a few months back stating that the backlog would recovered by year end, this is obviously not going to happen. One positive could be that if an invite does eventually appear it could be held in the new stand facilities (which might even be completely finished at this rate!!) FoH really need to up their game in terms of relevant communication I'm afraid. Link to comment Share on other sites More sharing options...
Captain America Posted December 8, 2017 Share Posted December 8, 2017 Recieved this email as will other members. Dear Member As you’ll be aware, we have launched the election for a new Foundation of Hearts board director. Voting closes at 12.00pm on Monday 18 December and there’s more information here: More Information If you’d like to ask the candidates a question, please email us at [email protected] with the question, putting ‘Election Question’ as the subject. We’ll get the two candidates to respond to any questions and post these on the Foundation website. Questions should be submitted by 5.00pm on Monday 11 December. Kind regards Stuart Wallace Chair Foundation of Hearts I am tempted to ask about the Maroon points issue on this to try and get some sort of reply. Link to comment Share on other sites More sharing options...
davemclaren Posted December 9, 2017 Share Posted December 9, 2017 4 hours ago, C-3PO said: Recieved this email as will other members. Dear Member As you’ll be aware, we have launched the election for a new Foundation of Hearts board director. Voting closes at 12.00pm on Monday 18 December and there’s more information here: More Information If you’d like to ask the candidates a question, please email us at [email protected] with the question, putting ‘Election Question’ as the subject. We’ll get the two candidates to respond to any questions and post these on the Foundation website. Questions should be submitted by 5.00pm on Monday 11 December. Kind regards Stuart Wallace Chair Foundation of Hearts I am tempted to ask about the Maroon points issue on this to try and get some sort of reply. So why don’t you? Link to comment Share on other sites More sharing options...
Deek Posted January 3, 2018 Share Posted January 3, 2018 On 02/12/2017 at 11:17, EC_Hearts said: I've given up contacting them now as on the odd occasion a response is forthcoming it is the token "thanks for hanging in there" response (which is now starting to grate tbh). Passed the plot ceremony threshold in September 2016 and the 1956 club in June this year and yet to be invited to anything (one of a number in the same boat). Maroon points are out by around 200 points. I recall a communication from a few months back stating that the backlog would recovered by year end, this is obviously not going to happen. One positive could be that if an invite does eventually appear it could be held in the new stand facilities (which might even be completely finished at this rate!!) FoH really need to up their game in terms of relevant communication I'm afraid. I have moaned about this a few times on here but eventually got an email at the weekend inviting me to the plot ceremony. They have given me a choice of three Sunday's. Maybe I will get my 1956 club award at the same time!!! Link to comment Share on other sites More sharing options...
EC_Hearts Posted January 4, 2018 Share Posted January 4, 2018 Me as well Deek !! Link to comment Share on other sites More sharing options...
Kiwidoug Posted January 22, 2018 Share Posted January 22, 2018 On 23/10/2017 at 06:38, BelgeJambo said: 76 extra pledgers added last month FOH = 128k a month HSL = 8 k a month only one big team in Edinburgh New stand. Living Wage. Smashing Celtic. Smashing Hibs. 16 year olds. Berra, Jon, Mitchell, Souttar, Naismith, Budge, Levein. It's going to keep going in a northerly direction I think and the feel good factor amongst all the staff and the supporters must be at the highest level in years. Link to comment Share on other sites More sharing options...
maroonlegions Posted January 29, 2018 Share Posted January 29, 2018 Link to comment Share on other sites More sharing options...
Hendricks Posted February 2, 2018 Share Posted February 2, 2018 More We would love to make it to 200! #createhistory #proudtopledge Link to comment Share on other sites More sharing options...
davemclaren Posted February 2, 2018 Share Posted February 2, 2018 1 minute ago, Hendricks said: More We would love to make it to 200! #createhistory #proudtopledge That’s good news. Link to comment Share on other sites More sharing options...
Hendricks Posted February 2, 2018 Share Posted February 2, 2018 Just now, davemclaren said: That’s good news. Definitely. Even at only a tenner a month per head thats an additional 20k+ a year right there. Link to comment Share on other sites More sharing options...
Jambo1956 Posted February 2, 2018 Share Posted February 2, 2018 191 Link to comment Share on other sites More sharing options...
Maple Leaf Posted February 2, 2018 Share Posted February 2, 2018 I learned today that because of the thread pinned in The Terrace, there have been 57 new or increased pledges. Well done everybody. Link to comment Share on other sites More sharing options...
BelgeJambo Posted February 5, 2018 Share Posted February 5, 2018 (edited) Add1 Edited February 5, 2018 by BelgeJambo Link to comment Share on other sites More sharing options...
Captain America Posted February 12, 2018 Share Posted February 12, 2018 On 12/9/2017 at 01:42, davemclaren said: So why don’t you? I had emailed them at the time and got a response saying they were going to fix the issue and was being passed to website manager to deal with but still no movement. Missing 315 points now, would have passed threshold for pitch presentation a while ago. Another email sent off today but slowly starting to give up hope will be fixed. Link to comment Share on other sites More sharing options...
davemclaren Posted February 12, 2018 Share Posted February 12, 2018 15 minutes ago, C-3PO said: I had emailed them at the time and got a response saying they were going to fix the issue and was being passed to website manager to deal with but still no movement. Missing 315 points now, would have passed threshold for pitch presentation a while ago. Another email sent off today but slowly starting to give up hope will be fixed. Not so good. ? Link to comment Share on other sites More sharing options...
iainmac Posted February 12, 2018 Author Share Posted February 12, 2018 On 02/02/2018 at 21:20, Maple Leaf said: I learned today that because of the thread pinned in The Terrace, there have been 57 new or increased pledges. Well done everybody. Excellent Ron. Should keep Ian Murray in ham sandwiches for a while! ?? Link to comment Share on other sites More sharing options...
iainmac Posted February 12, 2018 Author Share Posted February 12, 2018 My OP asked for this to be stickied until HMFC was back on terra firma. I think we're there! ?? However, I note there are still a few people who are having trouble with their maroon points. Mods, would it be possible to re-sticky this for a few more weeks so that anyone in that boat can PM me with their issues for collation? I promise to personally stay with this until we've resolved everyone's maroon points. Link to comment Share on other sites More sharing options...
jambo-in-furness Posted February 12, 2018 Share Posted February 12, 2018 (edited) Ive had similar problems to those above, I would advise to keep a record of your maroon points and go cardless payments, and regularly email the foundation letting them know of your payments and what you calculate your maroon points to be, if you get your points updated around every 3 - 4 months, I've been doing this for over a year now, problem still not resolved but, I know my maroon points total. Edited February 12, 2018 by jambo-in-furness Link to comment Share on other sites More sharing options...
Maple Leaf Posted February 12, 2018 Share Posted February 12, 2018 1 hour ago, iainmac said: My OP asked for this to be stickied until HMFC was back on terra firma. I think we're there! ?? However, I note there are still a few people who are having trouble with their maroon points. Mods, would it be possible to re-sticky this for a few more weeks so that anyone in that boat can PM me with their issues for collation? I promise to personally stay with this until we've resolved everyone's maroon points. Done. Link to comment Share on other sites More sharing options...
iainmac Posted February 12, 2018 Author Share Posted February 12, 2018 Cheers Maple Leaf. Appreciated. Come on folks. Bring out yer dead! ? Link to comment Share on other sites More sharing options...
davemclaren Posted February 12, 2018 Share Posted February 12, 2018 Just now, iainmac said: Cheers Maple Leaf. Appreciated. Come on folks. Bring out yer dead! ? You might regret this. ? Link to comment Share on other sites More sharing options...
iainmac Posted February 12, 2018 Author Share Posted February 12, 2018 Just now, davemclaren said: You might regret this. ? Wouldn't be the 1st time Dave! Link to comment Share on other sites More sharing options...
jr ewing Posted February 16, 2018 Share Posted February 16, 2018 Money taken 2 weeks ago, no sign of points update, problem? Link to comment Share on other sites More sharing options...
iainmac Posted February 16, 2018 Author Share Posted February 16, 2018 1 hour ago, jr ewing said: Money taken 2 weeks ago, no sign of points update, problem? I've replied to your PM. Link to comment Share on other sites More sharing options...
Doctor FinnBarr Posted February 19, 2018 Share Posted February 19, 2018 (edited) Not a problem as such but I was there today for the the wifes plot thingy.........but why does the piper not have a Hearts kilt? It was green FFS He looked about my waist size, could've lent him one Edited February 19, 2018 by bikerjambo Link to comment Share on other sites More sharing options...
Deek Posted February 19, 2018 Share Posted February 19, 2018 On 12/02/2018 at 22:17, iainmac said: Cheers Maple Leaf. Appreciated. Come on folks. Bring out yer dead! ? Hi Iain I was at plot ceromony where it was joked that most of us probabaly had enough points to be in the 1956 club. I know I have passed it ages ago but am stuck on 1290 and have been for a few months. I dont know what the issue is as I thought some kind of accounting software or even excel could add this all up automatically. It wont stop me donating and I have increased the amount but it is a bit frustrating. If you need a hand sure people will volunteer to help including myself. The plot ceromony itself was enjoyable but a long affair with 77 awards. Link to comment Share on other sites More sharing options...
iainmac Posted February 20, 2018 Author Share Posted February 20, 2018 Deek, drop me a PM with your email address and I'll get this looked into. Link to comment Share on other sites More sharing options...
jr ewing Posted February 23, 2018 Share Posted February 23, 2018 Still no change. Link to comment Share on other sites More sharing options...
Deek Posted February 24, 2018 Share Posted February 24, 2018 23 hours ago, jr ewing said: Still no change. Ditto Link to comment Share on other sites More sharing options...
JamboGuy Posted February 24, 2018 Share Posted February 24, 2018 I have emailed to ask a question about my increased pledge. No reply, and can't see the cash leaving my bank. Is anyone reading the emails? Link to comment Share on other sites More sharing options...
jr ewing Posted February 24, 2018 Share Posted February 24, 2018 Houston we a problem. Link to comment Share on other sites More sharing options...
iainmac Posted February 24, 2018 Author Share Posted February 24, 2018 3 hours ago, jr ewing said: Houston we a problem. Not really. I've notified you via PM what your correct points total is. As I also explained, it takes a little time for the website to catch up. There's no need to tell me every day that your points haven't changed yet. ? Link to comment Share on other sites More sharing options...
iainmac Posted February 24, 2018 Author Share Posted February 24, 2018 4 hours ago, JamboGuy said: I have emailed to ask a question about my increased pledge. No reply, and can't see the cash leaving my bank. Is anyone reading the emails? Yes, of course. If you want to drop me your email by PM, I'll get this chased up for you. Link to comment Share on other sites More sharing options...
iainmac Posted February 25, 2018 Author Share Posted February 25, 2018 Buzz, your two should be sorted now. Paisley Jambo should be sorted now Others are being worked on right now. Your patience is appreciated. Link to comment Share on other sites More sharing options...
buzz Posted February 25, 2018 Share Posted February 25, 2018 26 minutes ago, iainmac said: Buzz, your two should be sorted now. Paisley Jambo should be sorted now Others are being worked on right now. Your patience is appreciated. Thanks iainmac,I’ve just checked and all seems up to date now. I’ll keep an on them for the next few months.Hopefully back on track now. Link to comment Share on other sites More sharing options...
Don Dan Posted February 28, 2018 Share Posted February 28, 2018 (edited) My self and my wife both have accounts and our points don't match what we've paid in. I have emailed FoH but have not received an answer yet. Can iainmac help please? Edited February 28, 2018 by Dannie Boy Link to comment Share on other sites More sharing options...
iainmac Posted February 28, 2018 Author Share Posted February 28, 2018 5 hours ago, Dannie Boy said: My self and my wife both have accounts and our points don't match what we've paid in. I have emailed FoH but have not received an answer yet. Can iainmac help please? I can if you let me know both email addresses by PM please. Link to comment Share on other sites More sharing options...
redtipsjambo Posted March 10, 2018 Share Posted March 10, 2018 Hi guys Put myself down for the plot ceremony on 18th March, does the club contact me again regarding times etc or do I just turn up on sunday cheers Link to comment Share on other sites More sharing options...
iainmac Posted March 10, 2018 Author Share Posted March 10, 2018 1 hour ago, redtipsjambo said: Hi guys Put myself down for the plot ceremony on 18th March, does the club contact me again regarding times etc or do I just turn up on sunday cheers Plot ceremony on 18th starts at 12:30 at the Main Stand Reception. Enjoy your day. Link to comment Share on other sites More sharing options...
redtipsjambo Posted March 10, 2018 Share Posted March 10, 2018 4 hours ago, iainmac said: Plot ceremony on 18th starts at 12:30 at the Main Stand Reception. Enjoy your day. Thanks iainmac Link to comment Share on other sites More sharing options...
Oneneilberry Posted March 10, 2018 Share Posted March 10, 2018 Have been pledging from the start (I think my DD bounced one month)£20 a month went down to £10 for about 7 months.Upped it to 15 last month and both payments came out my account.I let that go for a month then cancelled the £10 payment.Points total is showing at 625 would have though I was well over the thousand mark by now. Link to comment Share on other sites More sharing options...
Captain America Posted March 11, 2018 Share Posted March 11, 2018 On 26/04/2017 at 09:57, C-3PO said: I have the same issue as EC_Hearts. Emailed FOH last month and Garry said he was passing to website manager but heard nothing since, my DDs were taken this month but points not added, missing 2 months worth of points so far. Nearly a year on and I am still having the same issues. Sending off an email a month but no had a response to the last few. I would have past points total for ply ceremony few months back aswell. Scunnered doesn't half cover it. Link to comment Share on other sites More sharing options...
iainmac Posted March 12, 2018 Author Share Posted March 12, 2018 On 11/03/2018 at 00:31, Oneneilberry said: Have been pledging from the start (I think my DD bounced one month)£20 a month went down to £10 for about 7 months.Upped it to 15 last month and both payments came out my account.I let that go for a month then cancelled the £10 payment.Points total is showing at 625 would have though I was well over the thousand mark by now. If you can let me know the email address you pledge from by PM please? Link to comment Share on other sites More sharing options...
ChrisW Posted March 12, 2018 Share Posted March 12, 2018 I´m from Norway and would like to pledge. But Norway does not show on the list of countries. Is that a problem? Sent an e-mail to the foundation and they sent it to the website manager. Have not heard anything since february 2. Link to comment Share on other sites More sharing options...
iainmac Posted March 12, 2018 Author Share Posted March 12, 2018 1 hour ago, ChrisW said: I´m from Norway and would like to pledge. But Norway does not show on the list of countries. Is that a problem? Sent an e-mail to the foundation and they sent it to the website manager. Have not heard anything since february 2. Can you use PayPal? Link to comment Share on other sites More sharing options...
ChrisW Posted March 12, 2018 Share Posted March 12, 2018 32 minutes ago, iainmac said: Can you use PayPal? Yes. Link to comment Share on other sites More sharing options...
iainmac Posted March 12, 2018 Author Share Posted March 12, 2018 15 minutes ago, ChrisW said: Yes. Can you give this a go & let me know how you get on please? https://www.foundationofhearts.org/paypal-payment-option/ Link to comment Share on other sites More sharing options...
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