Placid Casual Posted July 12, 2016 Share Posted July 12, 2016 Can't buy mine for some reason. Wrong bank card details... Only one I have so no it's not.... Leave it till later. Same issue here - will leave it a bit and try again I got them on the phone in the end, just in case the eTickets problem isn't fixed today. Link to comment Share on other sites More sharing options...
Craigieboy Posted July 12, 2016 Share Posted July 12, 2016 It's not just you. It wouldn't accept my card details either, tried two different ones Mine is going to the point of sale but then the countdown timer is just running down. Tickets not bought. EDIT - tried again. Done. Link to comment Share on other sites More sharing options...
the general Posted July 12, 2016 Share Posted July 12, 2016 brilliant system ... done and dusted in 30 seconds Link to comment Share on other sites More sharing options...
John Findlay Posted July 12, 2016 Share Posted July 12, 2016 Queue at the ticket office is about 30mins. That's how long I waited. Gorgie beam back is a sellout. Link to comment Share on other sites More sharing options...
Heartsmad1874 Posted July 12, 2016 Author Share Posted July 12, 2016 Gorgie 18 Wheatfield 32 Roseburn 202 Main 26 Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
frankblack Posted July 12, 2016 Share Posted July 12, 2016 Got mine added to my season ticket card. Link to comment Share on other sites More sharing options...
norrie1952 Posted July 12, 2016 Share Posted July 12, 2016 I couldn't get on e-tickets, so ended up calling. Seats secured.snap Link to comment Share on other sites More sharing options...
mainstandjambo Posted July 12, 2016 Share Posted July 12, 2016 Wheatfield - 13 Gorgie - 17 Main - 23 Roseburn - 109 Total - 162 Link to comment Share on other sites More sharing options...
richiehmfc Posted July 12, 2016 Share Posted July 12, 2016 Got my season tickets seats and also bought my mates 3 seats in the roseburn.... for 5 tickets to be collected from tynecastle it was an admin fee of ?12. I like the fact you can buy on line but the charges are a bit steep for the privilege! Link to comment Share on other sites More sharing options...
Zerothehero Posted July 12, 2016 Share Posted July 12, 2016 I'm having a nightmare with this trying to buy our 4 season ticket seats. E-ticket won't accept my login information and no-one is answering the phone! What number is everyone using to get through? Do you need to go through that automated ticketmaster thing? E-ticket is great if it works but when something goes wrong it's hopeless. Link to comment Share on other sites More sharing options...
Zerothehero Posted July 12, 2016 Share Posted July 12, 2016 I'm having a nightmare with this trying to buy our 4 season ticket seats. E-ticket won't accept my login information and no-one is answering the phone! What number is everyone using to get through? Do you need to go through that automated ticketmaster thing? E-ticket is great if it works but when something goes wrong it's hopeless. I take that back. The ticketmaster thing is actually quite good. I'm getting old and feared of automated things. Link to comment Share on other sites More sharing options...
Tiger Posted July 12, 2016 Share Posted July 12, 2016 Do you still get hit with the admin fee when you call or go into the ticket office? Link to comment Share on other sites More sharing options...
mrcrisps Posted July 12, 2016 Share Posted July 12, 2016 No admin fee for ticket office purchase. Link to comment Share on other sites More sharing options...
mrcrisps Posted July 12, 2016 Share Posted July 12, 2016 Wheatfield - 15 Gorgie - 13 Main - 21 Roseburn - 54 Total - 103 Link to comment Share on other sites More sharing options...
Prince Buaben Posted July 12, 2016 Share Posted July 12, 2016 My reserved tickets were in my basket when i logged in Link to comment Share on other sites More sharing options...
frankblack Posted July 12, 2016 Share Posted July 12, 2016 I'm having a nightmare with this trying to buy our 4 season ticket seats. E-ticket won't accept my login information and no-one is answering the phone! What number is everyone using to get through? Do you need to go through that automated ticketmaster thing? E-ticket is great if it works but when something goes wrong it's hopeless. Isn't there a reset password option that will change the password and email it to you (as long as you know the customer reference number)? If you no longer have access to that email account, you are knackered. Link to comment Share on other sites More sharing options...
Heartsmad1874 Posted July 12, 2016 Author Share Posted July 12, 2016 Isn't there a reset password option that will change the password and email it to you (as long as you know the customer reference number)? If you no longer have access to that email account, you are knackered.Had this same problem in regards with the email address. Simply emailed the club told them i had a new one and they updated my details very quickly, So if thats the case your in its not very hard to get out of Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
jamboozy Posted July 12, 2016 Share Posted July 12, 2016 Do you still get hit with the admin fee when you call or go into the ticket office? yes ?1.50 by phone, Link to comment Share on other sites More sharing options...
jamboozy Posted July 12, 2016 Share Posted July 12, 2016 I'm having a nightmare with this trying to buy our 4 season ticket seats. E-ticket won't accept my login information and no-one is answering the phone! What number is everyone using to get through? Do you need to go through that automated ticketmaster thing? E-ticket is great if it works but when something goes wrong it's hopeless. the phone no is on the club website, once you go through the options your asked to state the venue, date & event in a clear voice then your through to talk to an operative, the clear voice thing? if it can understand an auld fart fae Larbert It'll understand anyone. Link to comment Share on other sites More sharing options...
Son Of Anarchy Posted July 12, 2016 Share Posted July 12, 2016 Just got 3 tickets over the phone.Nowhere left anywhere with 3 seats together so we are scattered over G. Oh well, least we got them. Link to comment Share on other sites More sharing options...
jamboman9 Posted July 12, 2016 Share Posted July 12, 2016 the phone no is on the club website, once you go through the options your asked to state the venue, date & event in a clear voice then your through to talk to an operative, the clear voice thing? if it can understand an auld fart fae Larbert It'll understand anyone. Never press option 1 then option 1,always option 1 then option 8,gets you straight to ticket office. Link to comment Share on other sites More sharing options...
Locky Posted July 12, 2016 Share Posted July 12, 2016 So 103 left? Is that all general sale seats? Meaning the rest are just ST seats. Also, I was another who interpreted the article as non-ST holders could only buy Roseburn from today with the rest going on sale on Friday. Link to comment Share on other sites More sharing options...
jamboozy Posted July 12, 2016 Share Posted July 12, 2016 Never press option 1 then option 1,always option 1 then option 8,gets you straight to ticket office. good shout jamboman, cheers, will do that next time Link to comment Share on other sites More sharing options...
jambali Posted July 12, 2016 Share Posted July 12, 2016 Wheatfield - 11 Gorgie - 13 Main - 19 Roseburn - 41 Total - 84 Link to comment Share on other sites More sharing options...
Mac80 Posted July 12, 2016 Share Posted July 12, 2016 Whats the deal with this? Do you get priority of your own seat? Link to comment Share on other sites More sharing options...
mrcrisps Posted July 12, 2016 Share Posted July 12, 2016 ST holders can get their own seat until Friday. Then all remaining seats go on open sale. Current open sale is seats currently not sold as season tickets plus unallocated blocks in the Roseburn. Link to comment Share on other sites More sharing options...
norrie1952 Posted July 12, 2016 Share Posted July 12, 2016 Just a bit of info in case anybody has the same problem as me.phoned ticketmaster got my ticket and my daughters no problem but I wanted to upgrade my grandsons to an adult.ticketmaster told me they couldn't do that. they.told me to phone ticket office option 1 then option 8.waited a couple of minutes before answered.All sorted printed ticket sent out tomorrow 1st class Link to comment Share on other sites More sharing options...
Craigieboy Posted July 12, 2016 Share Posted July 12, 2016 How's the wee team doing with their 20k stadium? Sold out for Thursday? Link to comment Share on other sites More sharing options...
Heartsmad1874 Posted July 12, 2016 Author Share Posted July 12, 2016 How's the wee team doing with their 20k stadium? Sold out for Thursday? Their probably giving about 5 away with your loaf of bread at the shops in Leith so might be a decent turn out. Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
jambali Posted July 12, 2016 Share Posted July 12, 2016 77 now Link to comment Share on other sites More sharing options...
Heartsmad1874 Posted July 12, 2016 Author Share Posted July 12, 2016 This was one of the replies when it was announced on there sales hit 8k **** me, at that rate were going to have to fill the corners in as the ground ain't big enough. Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
Craigieboy Posted July 12, 2016 Share Posted July 12, 2016 This was one of the replies when it was announced on there sales hit 8k **** me, at that rate were going to have to fill the corners in as the ground ain't big enough. Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
Zerothehero Posted July 12, 2016 Share Posted July 12, 2016 Isn't there a reset password option that will change the password and email it to you (as long as you know the customer reference number)? If you no longer have access to that email account, you are knackered. Tried that! It sends the email but doesn't recognise the account, bought tickets for the Infonet game there so was working couple of weeks ago. Did it on the phone in the end but was quite annoying as there are no easy help options. Link to comment Share on other sites More sharing options...
Footballfirst Posted July 12, 2016 Share Posted July 12, 2016 I'd expect two to three thousand to be released after Friday's ST cut-off date, maybe more if we don't get a good result in the first leg. Link to comment Share on other sites More sharing options...
Statto Posted July 12, 2016 Share Posted July 12, 2016 A lot of fans will appreciate the club giving them the first option on their usual seat, added to that the ticket prices are only ?12/?6 for a European game, there is no doubt that we will sell out, we'll know our potential opponents for the next round at the time of the game so Tynecastle should be buzzing next Thursday. Link to comment Share on other sites More sharing options...
Stephane Grappelli Posted July 12, 2016 Share Posted July 12, 2016 Three tickets purchased on the way home there, in cash, representing a total injection of 30 (thirty) pounds sterling into the HMFC coffers. In the Tynie Arms now if anyone fancies a Tennent's. I'll be the man smoking two cigarettes. Link to comment Share on other sites More sharing options...
wavydavy Posted July 12, 2016 Share Posted July 12, 2016 Three tickets purchased on the way home there, in cash, representing a total injection of 30 (thirty) pounds sterling into the HMFC coffers. In the Tynie Arms now if anyone fancies a Tennent's. I'll be the man smoking two cigarettes. Outside I hope. Link to comment Share on other sites More sharing options...
maroonlegions Posted July 12, 2016 Share Posted July 12, 2016 Just bought one in upper section N, also chose the option to print e-ticket off at home, got an e-mail with attachment from ticket office once payment went through , made sure printer was on and had paper in it.. clicked attachment and e-ticket printed off no problem, beats travelling to ticket office, sweating on the postie delivering it ,, easy peasy, day off also on the Friday from work, pints in the boozer before game and after, happy days... FTH.. Link to comment Share on other sites More sharing options...
Jambosimmy Posted July 12, 2016 Share Posted July 12, 2016 Aye, just found it and edited my post before you replied to this. Found out where to add ST holders to my network again to get the 3rd person back. Done that but I still can't purchase their seat. I'm having the same issue. I have 15 folk in my netweork but I can only purchase for 8 of them. I only need 4 however but one of those 4 I can;t seem to select. Tried calling and got through to ticketmaster and they said I need to speak to the club and everytime I try and call I get ticketmaster haha!! I will try again tomrorow. Link to comment Share on other sites More sharing options...
Footballfirst Posted July 12, 2016 Share Posted July 12, 2016 Club Update Over 4,000 tickets have been sold for Hearts? Europa League home tie against FC Birkirkara since going on sale this morning. Due to heavy demand, all of the general sale tickets in the Roseburn Stand have been snapped up since going on sale at 9am Tuesday morning. As a result, any non-season ticket holders wishing to purchase a ticket will have to wait until 9am on Friday, 15th July. Season ticket holders have until 9am on Friday to purchase their seats for the match. Any unclaimed tickets will then be released for general sale. Tickets are priced at ?12 for adults and ?6 concessions. Season ticket holders who do purchase their own seat will have the match added to their smartcard. Supporters can buy their tickets now via the club?s three sales channels: online at Hearts eTickets, over the phone by calling 0333 043 1874, option 1 then 1, or in person at the Hearts Ticket Centre on McLeod Street. Disabled supporters should contact the Ticket Centre directly by calling 03333 043 1874, option 1 then 8. Link to comment Share on other sites More sharing options...
Stephane Grappelli Posted July 12, 2016 Share Posted July 12, 2016 Outside I hope. Indeed! Link to comment Share on other sites More sharing options...
Heartsmad1874 Posted July 12, 2016 Author Share Posted July 12, 2016 Club Update Over 4,000 tickets have been sold for Hearts? Europa League home tie against FC Birkirkara since going on sale this morning. Due to heavy demand, all of the general sale tickets in the Roseburn Stand have been snapped up since going on sale at 9am Tuesday morning. As a result, any non-season ticket holders wishing to purchase a ticket will have to wait until 9am on Friday, 15th July. Season ticket holders have until 9am on Friday to purchase their seats for the match. Any unclaimed tickets will then be released for general sale. Tickets are priced at ?12 for adults and ?6 concessions. Season ticket holders who do purchase their own seat will have the match added to their smartcard. Supporters can buy their tickets now via the club?s three sales channels: online at Hearts eTickets, over the phone by calling 0333 043 1874, option 1 then 1, or in person at the Hearts Ticket Centre on McLeod Street. Disabled supporters should contact the Ticket Centre directly by calling 03333 043 1874, option 1 then 8. It says 'as a result non season ticket holders have to wait till Friday' even though lots have already bought tickets Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
Statto Posted July 12, 2016 Share Posted July 12, 2016 It says 'as a result non season ticket holders have to wait till Friday' even though lots have already bought tickets Sent from my SM-G935F using Tapatalk A limited number of non-season ticket seats were on sale this morning but have all sold. All season ticket seats not purchased by Friday will be put on general sale for non-season ticket holders to buy. Link to comment Share on other sites More sharing options...
Ferryjambo99 Posted July 12, 2016 Share Posted July 12, 2016 It says 'as a result non season ticket holders have to wait till Friday' even though lots have already bought tickets Sent from my SM-G935F using Tapatalk Because tickets available to non season ticket holders have sold out. Link to comment Share on other sites More sharing options...
jam80s Posted July 12, 2016 Share Posted July 12, 2016 In short all available non ST tickets have gone! It says 'as a result non season ticket holders have to wait till Friday' even though lots have already bought tickets Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
Heartsmad1874 Posted July 12, 2016 Author Share Posted July 12, 2016 I read the statement on Friday that tickets for non ST holders would only be in the Roseburn till Friday when more would be made available must have missed something. Thanks guys [emoji106] Sent from my SM-G935F using Tapatalk Link to comment Share on other sites More sharing options...
wavydavy Posted July 12, 2016 Share Posted July 12, 2016 Over 4,000 tickets have been sold for Hearts? Europa League home tie against FC Birkirkara since going on sale this morning. Due to heavy demand, all of the general sale tickets in the Roseburn Stand have been snapped up since going on sale at 9am Tuesday morning. As a result, any non-season ticket holders wishing to purchase a ticket will have to wait until 9am on Friday, 15th July. Season ticket holders have until 9am on Friday to purchase their seats for the match. Any unclaimed tickets will then be released for general sale. Tickets are priced at ?12 for adults and ?6 concessions. Season ticket holders who do purchase their own seat will have the match added to their smartcard. Supporters can buy their tickets now via the club?s three sales channels: online at Hearts eTickets, over the phone by calling 0333 043 1874, option 1 then 1, or in person at the Hearts Ticket Centre on McLeod Street. Disabled supporters should contact the Ticket Centre directly by calling 03333 043 1874, option 1 then 8. Link to comment Share on other sites More sharing options...
jamboman9 Posted July 12, 2016 Share Posted July 12, 2016 I'm having the same issue. I have 15 folk in my netweork but I can only purchase for 8 of them. I only need 4 however but one of those 4 I can;t seem to select. Tried calling and got through to ticketmaster and they said I need to speak to the club and everytime I try and call I get ticketmaster haha!! I will try again tomrorow. Option1 then option8 mate will bypass ticketmaster and put you straight through to ticket office. Link to comment Share on other sites More sharing options...
mrcrisps Posted July 12, 2016 Share Posted July 12, 2016 42 tickets still showing available on eTickets. Link to comment Share on other sites More sharing options...
hmfc4life1991 Posted July 12, 2016 Share Posted July 12, 2016 Should have all just gone on general sale as per Infonet game. worked 9-5 today, come home to book just 2 tickets and no where in the ground has 2 together, its daft!! Link to comment Share on other sites More sharing options...
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