Jamie_the_Jambo Posted August 12, 2008 Share Posted August 12, 2008 Anyone in the know ? I got my Vbox and installed it all on Saturday past. It did everything it was supposed (according to the manual) and I could select programs etc. I did not scan for channels as I do have an ariel (Im going to install one however). However when I selected any program I got the VO4 error and told to try later. On Sunday night I called BT whom I assume did some diagnostics as they said I needed to have a QOS done (Quality of Service applied to the line?). They said it would take 48 hours. Anyway, nothing has changed so I called them again and they said I should unplug the broadband and reboot the vbox. Ive done and nothing has changed. Same error. I have my router connected to the same 4 plug strip as the ethernet plug in. At the other end I have the same. Jamie Link to comment Share on other sites More sharing options...
Forza Cuore Posted August 12, 2008 Share Posted August 12, 2008 i'd definately scan for channels. you do have an ariel plugged into it? are you able to view on demand channels? Link to comment Share on other sites More sharing options...
Meadows Posted August 12, 2008 Share Posted August 12, 2008 I'll bet you a pound to a pinch of sugar that BT have'nt done all the neccessary at their end, happened to me,then after a fortnight phoning i told them i was cancelling. Got connected that night and 3 months free rental & progs.. Link to comment Share on other sites More sharing options...
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