Tommy Brown Posted April 11, 2022 Share Posted April 11, 2022 Currently with Virgin. 200mb & TV for £63. Talk Talk = 900mb + TV (& internet hubs) £53 (£9.99 install), no landline BT = 900mb + TV (Netflix,Bt sport & others) £55 (£35 install), no landline Trying to cancel Virgin not an easy task, had Whattsapp chat and was offered 1gb and lots of TV for £87 Told him, I want more for less money or I am cancelling. Not bothered too much about TV channels as Freeview & Netflix/prime are enough. In another whattsapp chat today. Question is. If I switch to either of the above what does the install involve. The BT line is already there. Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted April 11, 2022 Share Posted April 11, 2022 (edited) I thought Virgin were the only provider able to offer anything anywhere near 1GB speeds. I'm with Virgin just now about 14 months into an 18 month deal. The most basic TV package, a phone-in I don't use and 500MB Broadband. It was £51 at sign up but think it's up to £55 now. This is my 2nd contract with them, I went through the full cancellation process with them last time, even having a date for disconnection. It was only then that a couple of days later they called me and offered me the exact same deal that I had originally signed up to. Previous to that the best they were offering was a £30 increase. If they have better new customer deals (if they are still allowed?) Then a partner can just signed up as a new customer. After 12 months from leaving you can then be reconsidered as a new customer so you can just switch between them each year/18 months. Edited April 11, 2022 by hughesie27 Quote Link to comment Share on other sites More sharing options...
Tommy Brown Posted April 11, 2022 Author Share Posted April 11, 2022 5 minutes ago, hughesie27 said: I thought Virgin were the only provider able to offer anything anywhere near 1GB speeds. I'm with Virgin just now about 14 months into an 18 month deal. The most basic TV package, a phone-in I don't use and 500MB Broadband. It was £51 at sign up but think it's up to £55 now. This is my 2nd contract with them, I went through the full cancellation process with them last time, even having a date for disconnection. It was only then that a couple of days later they called me and offered me the exact same deal that I had originally signed up to. Previous to that the best they were offering was a £30 increase. If they have better new customer deals (if they are still allowed?) Then a partner can just signed up as a new customer. After 12 months from leaving you can then be reconsidered as a new customer so you can just switch between them each year/18 months. yeah, basically what I am trying to do with them. Bloody hard work as it is on whattsapp, you dont get to talk direct. been with them 20 months, just want the 1gb broadband and would prefer the landline was taken away. not prepared to pay £87. but I need cancel and then sign up with another provider? Did you do that and then cancel it? Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted April 11, 2022 Share Posted April 11, 2022 (edited) 12 minutes ago, Tommy Brown said: yeah, basically what I am trying to do with them. Bloody hard work as it is on whattsapp, you dont get to talk direct. been with them 20 months, just want the 1gb broadband and would prefer the landline was taken away. not prepared to pay £87. but I need cancel and then sign up with another provider? Did you do that and then cancel it? I fully cancelled and was leaving at the end of my contract (with the plan being my GF would just sign up as a new customer) but they ended up calling 2 days later offering me the same terms I had always been on. At that stage I ended up negotiating a speed increase from 212mb to 500mb for an extra £18. So they wanted £63 for 212MB ooriginally with basic TV and phone. They then offered £33 which is what I was already paying. I then negotiated a sleep increase to 500mb for £51. Before "leaving" the cheapest iwnould be able to get 500MB would be spending about £85. Edited April 11, 2022 by hughesie27 Quote Link to comment Share on other sites More sharing options...
cotter Posted April 11, 2022 Share Posted April 11, 2022 1 hour ago, Tommy Brown said: Currently with Virgin. 200mb & TV for £63. Talk Talk = 900mb + TV (& internet hubs) £53 (£9.99 install), no landline BT = 900mb + TV (Netflix,Bt sport & others) £55 (£35 install), no landline Trying to cancel Virgin not an easy task, had Whattsapp chat and was offered 1gb and lots of TV for £87 Told him, I want more for less money or I am cancelling. Not bothered too much about TV channels as Freeview & Netflix/prime are enough. In another whattsapp chat today. Question is. If I switch to either of the above what does the install involve. The BT line is already there. If you go with TalkTalk, it will involve a lot of hassle and sweary words, or that was my experience anyway. Completely incompetent, and you get to go on calls/webchat with what felt like half of Delhi without getting anywhere, and no notes being taken so having to explain everything each time. BT were good, other than the cancellation hassles, but thats similar to most companies unfortunately. Really, it should just be a case of getting sent the router, plug it in and ready to go on a set date. Quote Link to comment Share on other sites More sharing options...
Der Kaiser Posted April 11, 2022 Share Posted April 11, 2022 Did Fibre65 with TalkTalk. Free Eero6 No complaints. No buffering. Xbox games download so much quicker and can also play on cloud gaming as well fine (according to my sons) Quote Link to comment Share on other sites More sharing options...
Tommy Brown Posted April 11, 2022 Author Share Posted April 11, 2022 1 hour ago, Der Kaiser said: Did Fibre65 with TalkTalk. Free Eero6 No complaints. No buffering. Xbox games download so much quicker and can also play on cloud gaming as well fine (according to my sons) Had Fibre BB with Plusnet previously, all fitted by BT Openreach engineers. Will they have to do any install if I go to BT or TalkTalk? Quote Link to comment Share on other sites More sharing options...
jackal Posted April 11, 2022 Share Posted April 11, 2022 I have 200mb, basic tv and phone for £40. Just cancel at the end of term and be prepared to move. Plenty fast alternatives in Edinburgh now. No loyalty to existing customers so why have loyalty to them. Quote Link to comment Share on other sites More sharing options...
Der Kaiser Posted April 11, 2022 Share Posted April 11, 2022 1 hour ago, Tommy Brown said: Had Fibre BB with Plusnet previously, all fitted by BT Openreach engineers. Will they have to do any install if I go to BT or TalkTalk? Openreach put a box on the outside of my house and on the inside. Kept my router. Eero takes over wifi. Done in 15 minutes. No landline anymore but never used it anyway. Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 Hi Anyone know whats the best broadband deal at the present time with good speed? Fed up with Virgin who are really extortionate really Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 54 minutes ago, JudyJudyJudy said: Hi Anyone know whats the best broadband deal at the present time with good speed? Fed up with Virgin who are really extortionate really Virgin are the only ones with decent speed generally. If you want anything over 100MB anyway. In my area at least. My virgin was coming to an end this month. I had smallest TV package and 500mb speeds for £55 (was £51 at start of contract). They offered me the same package reduced back to £51. I seen they had a new customer deal on their site. For £85 you could get: 1GB speed Effectively all their channels includ9ng BT Sport HD/4K and Sky Sports and Movies HD. The basic Netflix package (Currently £10.99 a month I think) A second box for spare room (£10 a month usually) And an 02 Unlimited everything SIM card which takes up £25 of the £85. Making everything other than the SIM about £60. My own sim with EE costs about £25 a month anyway so I was prepared to just cancel that and switch to O2. They weren't able to offer me that as it was a New Customer deal but were able to give me it for £95 instead (£70 if you don't factor in the SIM). I think that's a good deal. Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 2 minutes ago, hughesie27 said: Virgin are the only ones with decent speed generally. If you want anything over 100MB anyway. In my area at least. My virgin was coming to an end this month. I had smallest TV package and 500mb speeds for £55 (was £51 at start of contract). They offered me the same package reduced back to £51. I seen they had a new customer deal on their site. For £85 you could get: 1GB speed Effectively all their channels includ9ng BT Sport HD/4K and Sky Sports and Movies HD. The basic Netflix package (Currently £10.99 a month I think) A second box for spare room (£10 a month usually) And an 02 Unlimited everything SIM card which takes up £25 of the £85. Making everything other than the SIM about £60. My own sim with EE costs about £25 a month anyway so I was prepared to just cancel that and switch to O2. They weren't able to offer me that as it was a New Customer deal but were able to give me it for £95 instead (£70 if you don't factor in the SIM). I think that's a good deal. I’m paying £45 and that’s just for the internet . Is that not a lot ? Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 (edited) 3 minutes ago, JudyJudyJudy said: I’m paying £45 and that’s just for the internet . Is that not a lot ? What speed? Generally you get more for you money taking a package from them that includes TV and a phone line. Even if you never use the phone line. Edited June 19, 2022 by hughesie27 Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 6 minutes ago, hughesie27 said: What speed? Generally you get more for you money taking a package from them that includes TV and a phone line. Even if you never use the phone line. 213 mpbs Download speed 20 mpbs upload speed Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 Just now, JudyJudyJudy said: 213 mpbs Download speed 20 mpbs upload speed Based on the competition I'd say that's about a "fair" price compared to what you'd get elsewhere. If you could get by with only 40/50 MB though then you'll be able to get it for about half that price. Virgin hold all the cards when it comes to raw speed I'm afraid. I've seen Sky advertise 900MB but the best they can offer in my area is 70 so not sure where they have the faster speeds. Each company has a checker on their website to put your postcode in and see what speeds you can get. Quote Link to comment Share on other sites More sharing options...
highlandjambo3 Posted June 19, 2022 Share Posted June 19, 2022 I only get 24mbps…..bit miffed as I’m paying £59 and have been for some time……….super fast fibre optics were dug into the street a few months back, took ages but after installation my speed didn’t change a jot. I called BT to see if I could upgrade and get a faster speed (my simple mind had thought with the new cables there would be no problem) but, I was told I’d need to see out my contract, about another 18months). A loyal customer for years but BT showed no interest in upgrading me on my current tariff……they were extremely interested in getting me to extend my contract or pay more to upgrade…………..after a heated discussion I told them they’d be loosing a customer I. 18 months. Quote Link to comment Share on other sites More sharing options...
Tazio Posted June 19, 2022 Share Posted June 19, 2022 Virgin certainly have their faults but a bad product isn’t one of them. I’ve been with them since Telewest days and can genuinely say I’ve had two days with no service due to faults. I was on a limited deal for 18 months with 200mb and the max channel package including Bt and Sky Sports full packages. It was running out and due to go up to £130+ so I phoned to see what my best option was to replace it as there was no way I was paying that much. In a couple of minutes they just extended it by another 18 months. Quote Link to comment Share on other sites More sharing options...
Tommy Brown Posted June 19, 2022 Author Share Posted June 19, 2022 I had signed up TalkTalk 900mb Fibre BB With TV for £54. Tok an eternity with Virgin to get it cancelled. But after turning down offers. They gave me 1gb Fibre and TV for £52 (18 months) I had to take an O2 sim with 30gb free calls and texts for £10. Which will get used. So I have stuck with them and cancelled TalkTalk. Who hadn't even processed my order. Very unimpressed with the whole situation though. Would never entertain Sky ever again. Really Broadband is all I am interested in. It should be easier to switch and get the best deal. Quote Link to comment Share on other sites More sharing options...
Cheile Posted June 19, 2022 Share Posted June 19, 2022 I have been with Virgin since they first arrived in my area nearly 30 years ago. I have had great service from them over the years and the very few things that have gone wrong were quickly and efficiently sorted. My recently renewed package is £85 per month which includes our Netflix susbscription, so £10.99 per month saved there, all the TV channels apart from the smutty ones and foreign ones, two V6 boxes which have performed faultlessly, Sky Sports and Movies in HD, VM Ultra HD, unlimited calls of up to 1 hour on the landline, up to 600 mbps broadband (which is way more than needed, but it's great, and a further £10 per month to O2 for unlimited everything including 6 months free Disney+. Overall I saved nearly £30 per month and the added bonus of not having a satellite dish on my house. Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 11 minutes ago, Tommy Brown said: I had signed up TalkTalk 900mb Fibre BB With TV for £54. Tok an eternity with Virgin to get it cancelled. But after turning down offers. They gave me 1gb Fibre and TV for £52 (18 months) I had to take an O2 sim with 30gb free calls and texts for £10. Which will get used. So I have stuck with them and cancelled TalkTalk. Who hadn't even processed my order. Very unimpressed with the whole situation though. Would never entertain Sky ever again. Really Broadband is all I am interested in. It should be easier to switch and get the best deal. Yes I’m only interested in broadband as have good mobile deal. Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 (edited) 19 minutes ago, Cheile said: I have been with Virgin since they first arrived in my area nearly 30 years ago. I have had great service from them over the years and the very few things that have gone wrong were quickly and efficiently sorted. My recently renewed package is £85 per month which includes our Netflix susbscription, so £10.99 per month saved there, all the TV channels apart from the smutty ones and foreign ones, two V6 boxes which have performed faultlessly, Sky Sports and Movies in HD, VM Ultra HD, unlimited calls of up to 1 hour on the landline, up to 600 mbps broadband (which is way more than needed, but it's great, and a further £10 per month to O2 for unlimited everything including 6 months free Disney+. Overall I saved nearly £30 per month and the added bonus of not having a satellite dish on my house. Actually just been looking at their tv channels , look no bad selection . I like older films and I see they have TCM might ask them about a Broadband and tv package if reasonable price . ? Edited June 19, 2022 by JudyJudyJudy Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 6 minutes ago, JudyJudyJudy said: Actually just been looking at their tv channels , look no bad selection . I like older films and I see they have TCM might ask them about a Broadband and tv package if reasonable price . ? They are currently advertising a deal for 200MB speed and over 100 channels including TCM for £38. New customer deal obviously but if you go on theirblive chat they'll tell you what they can offer you. Maybe £10 extra or so I'd imagine. They also have a similar deal for £40 which is 100MB speed but you gain the BT Sport channels. Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 3 minutes ago, hughesie27 said: They are currently advertising a deal for 200MB speed and over 100 channels including TCM for £38. New customer deal obviously but if you go on theirblive chat they'll tell you what they can offer you. Maybe £10 extra or so I'd imagine. They also have a similar deal for £40 which is 100MB speed but you gain the BT Sport channels. Thanks for that info ! I’ll brass my case when I call tomorrow . 👍 Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 31 minutes ago, Cheile said: I have been with Virgin since they first arrived in my area nearly 30 years ago. I have had great service from them over the years and the very few things that have gone wrong were quickly and efficiently sorted. My recently renewed package is £85 per month which includes our Netflix susbscription, so £10.99 per month saved there, all the TV channels apart from the smutty ones and foreign ones, two V6 boxes which have performed faultlessly, Sky Sports and Movies in HD, VM Ultra HD, unlimited calls of up to 1 hour on the landline, up to 600 mbps broadband (which is way more than needed, but it's great, and a further £10 per month to O2 for unlimited everything including 6 months free Disney+. Overall I saved nearly £30 per month and the added bonus of not having a satellite dish on my house. Yes I’ve had no issues with virgin either just the price really . But looking at the comments it seems quality is worth it compared to other providers ? 51 minutes ago, Tazio said: Virgin certainly have their faults but a bad product isn’t one of them. I’ve been with them since Telewest days and can genuinely say I’ve had two days with no service due to faults. I was on a limited deal for 18 months with 200mb and the max channel package including Bt and Sky Sports full packages. It was running out and due to go up to £130+ so I phoned to see what my best option was to replace it as there was no way I was paying that much. In a couple of minutes they just extended it by another 18 months. Quote Link to comment Share on other sites More sharing options...
Tazio Posted June 19, 2022 Share Posted June 19, 2022 2 minutes ago, JudyJudyJudy said: Thanks for that info ! I’ll brass my case when I call tomorrow . 👍 When I renewed I got through to the non UK based call centre. I asked for a package that didn’t exist but I’d like and they said they couldn’t do anything like that and after a couple of minutes transferred me to the Welsh call centre and within minutes had my cheap deal extended. Quote Link to comment Share on other sites More sharing options...
Costanza Posted June 19, 2022 Share Posted June 19, 2022 In EH7 with Virgin and we had almost 7 days without broadband in the last couple of weeks (allegedly because an engineer cut a cable and the council weren't giving them easy access to sort - according to Twitter). Their updates were sh1te with a rolled over expected fix date every 12 hours not being met; wasn't impressed. Definitely overpaying currently and want to cancel landline and Sky Movies and Sports and just have broadband and a firestick. Will see what they can offer but hopefully a significant reduction. Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 (edited) 10 minutes ago, jonesy said: I went with Post Office Broadband a few years ago (now bought over by Shell Energy) and am still only paying £25/month for internet. No idea what my speed is, but I spend a fair chunk of my day on Zoom calls for work and never have a single issue. Can't remember last time there was a service outage, either. Another that advertises 900+MB speeds but can only offer 37/67MB in my area for £24. Getting up to 27 times that speed plus Netflix, Sky Sports and BT for an extra £45. No brainer. Edited June 19, 2022 by hughesie27 Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 10 minutes ago, jonesy said: I went with Post Office Broadband a few years ago (now bought over by Shell Energy) and am still only paying £25/month for internet. No idea what my speed is, but I spend a fair chunk of my day on Zoom calls for work and never have a single issue. Can't remember last time there was a service outage, either. I know I think it’s a lot really Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 1 minute ago, jonesy said: I just ran a speed test and am getting 37MBPS. Other than playing video games or running some kind of dark web data harvesting live streaming porn site, I'm not sure what folk would need 900MB for? Is it because folk now stream their telly? If I was to count every device in my house that is connected to my wifi it would probably be in the region of 40 devices. TV's, Laptops, Tablets, Phones, PC, Consoles, Alexa devices, lightbulbs, doorbell, security cameras. Majority obviously aren't in use at the same time but just being connected they'll chip away at your speed. I'm aware I'm not a typical user though. Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 (edited) 8 minutes ago, jonesy said: Jesus! Thought we were bad with my desktop, our two tablets and my wife's phone! How the feck are lightbulbs connected to the internet? And doorbells? I think a few decades of tech have just passed me by completely and yet I'm not even 40. In the livingroom and bedroom and garden we have 4 or 5 lights/bulbs that are on the wifi. They can then connect to your Alexa/Google Smart speakers. Means wherever you are (don't even need to be in your house) you can ask Alexa to "Turn on/off the Livingroom lights". Or you could name each light individually and get her to turn on/off a specific one. They'll also change colour/brightness. Inthe garden we have them on a timer to come on at sunset and turn off at around midnight. You must have seen adverts for the likes of a Ring doorbell? Got mines set up so when the door rings the camera feed automatically starts playing on the little Echo Show So we can see if it's worth answering the door or not Edited June 19, 2022 by hughesie27 Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 1 minute ago, jonesy said: Remind me never to knock on your door Honestly, the thought of all that stuff just overwhelms me. Each to their own, though. The feeling of liberation that first time you realise you don't have to get up of your arse to turn 4 individual light switches off is glorious. Especially when you forget and are already lying in bed. Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 6 hours ago, hughesie27 said: Based on the competition I'd say that's about a "fair" price compared to what you'd get elsewhere. If you could get by with only 40/50 MB though then you'll be able to get it for about half that price. Virgin hold all the cards when it comes to raw speed I'm afraid. I've seen Sky advertise 900MB but the best they can offer in my area is 70 so not sure where they have the faster speeds. Each company has a checker on their website to put your postcode in and see what speeds you can get. I only use the Wi-Fi for the laptop and fire stick ! That’s about it Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 19, 2022 Share Posted June 19, 2022 2 minutes ago, JudyJudyJudy said: I only use the Wi-Fi for the laptop and fire stick ! That’s about it You'd be more than fine with 50/100 MB's then. Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 19, 2022 Share Posted June 19, 2022 2 minutes ago, hughesie27 said: You'd be more than fine with 50/100 MB's then. 👍👍 Quote Link to comment Share on other sites More sharing options...
Stuart Lyon Posted June 20, 2022 Share Posted June 20, 2022 Been with Virgin for over 20 years with few problems. Until May we were on their Oomph package paying £99PM. The cost of the package was scheduled to increase to £147 pm!!!. Tried unsuccessfully to renegotiate but they could only get near the £99 by removing the landline, the extra box and one or two of the film channels. Told them no thanks and now only get broadband from them. I have Apple TV and access to Netflix, Prime, iPlayer etc so enough entertainment. Virgin's customer service and billing in particular is poor. Having overpaid in May they proposed to take £147 in June leaving me with a big credit but my money in their account. Persuaded CS rep that this was ridiculous and she eventually managed to stop the £147 DD. Will find out later this week whether or not she did so. Quote Link to comment Share on other sites More sharing options...
Tommy Brown Posted June 20, 2022 Author Share Posted June 20, 2022 4 hours ago, Stuart Lyon said: Been with Virgin for over 20 years with few problems. Until May we were on their Oomph package paying £99PM. The cost of the package was scheduled to increase to £147 pm!!!. Tried unsuccessfully to renegotiate but they could only get near the £99 by removing the landline, the extra box and one or two of the film channels. Told them no thanks and now only get broadband from them. I have Apple TV and access to Netflix, Prime, iPlayer etc so enough entertainment. Virgin's customer service and billing in particular is poor. Having overpaid in May they proposed to take £147 in June leaving me with a big credit but my money in their account. Persuaded CS rep that this was ridiculous and she eventually managed to stop the £147 DD. Will find out later this week whether or not she did so. I started this thread 11th April. Had decided then to sack Virgin. the whole pallaver got to me and gave up for while. Then signed up with TalkTalk and got the ball rolling again. Only for it to stop with their Whatsapp crap of getting things sorted, then getting passed to retentions. It over a week to finally catch someone to get a new deal. batted away a couple of offers first though. i eventually got a deal similar to TalkTalk's. Have to bloody go through it again in 18 months time. I will need to try @Tazio method, he didn't seem to have any issue getting someone on the phone. Quote Link to comment Share on other sites More sharing options...
escobri Posted June 20, 2022 Share Posted June 20, 2022 I've tried to cut the cost of virgin recently and got offered £12 a month knocked of my Bill with no change to services, however this meant a new 18 month contract 🙃, just got to wait a few months then I'm cancelling completely unless offered a cracking deal, like others I'm looking to just pay for broadband only. Quote Link to comment Share on other sites More sharing options...
Tommy Brown Posted June 20, 2022 Author Share Posted June 20, 2022 5 hours ago, escobri said: I've tried to cut the cost of virgin recently and got offered £12 a month knocked of my Bill with no change to services, however this meant a new 18 month contract 🙃, just got to wait a few months then I'm cancelling completely unless offered a cracking deal, like others I'm looking to just pay for broadband only. That's the daft thing with mine. I still have a landline that I do not use. They have given me free weekend and evening calls. Pointless. Quote Link to comment Share on other sites More sharing options...
His name is Posted June 21, 2022 Share Posted June 21, 2022 Just been dealing with virgin, I absolutely hate them and sky for thay matter. I was on a deal, £84pm for the full package which wasn't too bad. It went up £10 a couple of months back and due to go up to £147 on July when the deal ends. When I eventually got through to them I quoted a sky new customer offer and said I said I was looking to cancel in the hope they would match it or sort some other offer. After about 2 minutes, the guy said we can't match that and processed the cancellation. I have cancelled with them before and was contacted a couple of weeks later with a good offer. I'm hoping for the same this time round. Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 21, 2022 Share Posted June 21, 2022 18 hours ago, escobri said: I've tried to cut the cost of virgin recently and got offered £12 a month knocked of my Bill with no change to services, however this meant a new 18 month contract 🙃, just got to wait a few months then I'm cancelling completely unless offered a cracking deal, like others I'm looking to just pay for broadband only. Yes I’m gonna phone them today and attempt to cancel . I’m paying £45 and that’s just for broadband . Some on this think it’s not bad deal as virgin is good quality . I’d agree regarding the quality . I’m gonna try and get tv package added to the broad band but at my current price or lower as I’ve seen various deals which have tv deals plus broad band at cheaper prices . If they don’t I’ll cancel . 13 hours ago, Tommy Brown said: That's the daft thing with mine. I still have a landline that I do not use. They have given me free weekend and evening calls. Pointless. Yes it’s a myth that you need to have a landline to have broad band . You don’t .I cancelled mine years ago . Waste of time . No one ever called either 😂 Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted June 21, 2022 Share Posted June 21, 2022 1 hour ago, JudyJudyJudy said: Yes I’m gonna phone them today and attempt to cancel . I’m paying £45 and that’s just for broadband . Some on this think it’s not bad deal as virgin is good quality . I’d agree regarding the quality . I’m gonna try and get tv package added to the broad band but at my current price or lower as I’ve seen various deals which have tv deals plus broad band at cheaper prices . If they don’t I’ll cancel . Yes it’s a myth that you need to have a landline to have broad band . You don’t .I cancelled mine years ago . Waste of time . No one ever called either 😂 Cut my virgin from 146 to 61 pounds a month, would have been 51 but have the box for my sons room, internet fine at 200 mbps, still got the clown landline🤔mother in laws line, going to sky glass next year , Quote Link to comment Share on other sites More sharing options...
JudyJudyJudy Posted June 21, 2022 Share Posted June 21, 2022 10 minutes ago, Harry Potter said: Cut my virgin from 146 to 61 pounds a month, would have been 51 but have the box for my sons room, internet fine at 200 mbps, still got the clown landline🤔mother in laws line, going to sky glass next year , 👍👍 Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 21, 2022 Share Posted June 21, 2022 2 hours ago, JudyJudyJudy said: Yes I’m gonna phone them today and attempt to cancel . I’m paying £45 and that’s just for broadband . Some on this think it’s not bad deal as virgin is good quality . I’d agree regarding the quality . I’m gonna try and get tv package added to the broad band but at my current price or lower as I’ve seen various deals which have tv deals plus broad band at cheaper prices . If they don’t I’ll cancel . Yes it’s a myth that you need to have a landline to have broad band . You don’t .I cancelled mine years ago . Waste of time . No one ever called either 😂 Don't think there has ever been a myth you need a landline for broadband but there must be a business reason they want to push it onto customers. Perhaps there are still a significant number of people that use them and it stops you from giving g money to competition. Regardless though, whether you take it or not thebdeals with it are always cheaper than without. 50 minutes ago, Harry Potter said: Cut my virgin from 146 to 61 pounds a month, would have been 51 but have the box for my sons room, internet fine at 200 mbps, still got the clown landline🤔mother in laws line, going to sky glass next year , Wouldn't bother with the skyglass. If your Internet goes down then you've no TV. And you're also paying for a pretty bog standard TV. 4K/HD content will use up 25mb of whatever speed you get straight away too. Quote Link to comment Share on other sites More sharing options...
escobri Posted June 21, 2022 Share Posted June 21, 2022 7 minutes ago, hughesie27 said: Don't think there has ever been a myth you need a landline for broadband but there must be a business reason they want to push it onto customers. Perhaps there are still a significant number of people that use them and it stops you from giving g money to competition. Regardless though, whether you take it or not thebdeals with it are always cheaper than without. Wouldn't bother with the skyglass. If your Internet goes down then you've no TV. And you're also paying for a pretty bog standard TV. 4K/HD content will use up 25mb of whatever speed you get straight away too. I need the landline as part of my bundle, 2 services cost more than 3🤷♂️, is it maybe to to with line rental if that's still a thing? Quote Link to comment Share on other sites More sharing options...
Ribble Posted June 21, 2022 Share Posted June 21, 2022 9 minutes ago, hughesie27 said: Don't think there has ever been a myth you need a landline for broadband but there must be a business reason they want to push it onto customers. Perhaps there are still a significant number of people that use them and it stops you from giving g money to competition. Regardless though, whether you take it or not thebdeals with it are always cheaper than without. Wouldn't bother with the skyglass. If your Internet goes down then you've no TV. And you're also paying for a pretty bog standard TV. 4K/HD content will use up 25mb of whatever speed you get straight away too. That's the thing though, folk don't buy SkyGlass as 'just a Tv', they are buying the whole package TV, Sound system and Sky, the TV is decent but not top end and the sound is more than decent but overall it's targeted to people that can't get a satellite stuck on the side of their house/flat but want Sky, it's a premium version of NowTv rather than a replacement for SkyQ Quote Link to comment Share on other sites More sharing options...
Tommy Brown Posted June 21, 2022 Author Share Posted June 21, 2022 1 hour ago, hughesie27 said: Don't think there has ever been a myth you need a landline for broadband but there must be a business reason they want to push it onto customers. Perhaps there are still a significant number of people that use them and it stops you from giving g money to competition. Regardless though, whether you take it or not thebdeals with it are always cheaper than without. Wouldn't bother with the skyglass. If your Internet goes down then you've no TV. And you're also paying for a pretty bog standard TV. 4K/HD content will use up 25mb of whatever speed you get straight away too. Unsure of how Virgin works. I had unplugged my landline from the router and it worked ok for a while, but then lost a lot TV functionality. When I plugged in againall was ok. So, I now have the batteries out of my landline handset. If I had switched to TalkTalk, there was to be no landline. (just got a call from Mrs B, that BT had just called to get TT connected, i can now see issues from them now☹️) Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 21, 2022 Share Posted June 21, 2022 2 minutes ago, Tommy Brown said: Unsure of how Virgin works. I had unplugged my landline from the router and it worked ok for a while, but then lost a lot TV functionality. When I plugged in againall was ok. So, I now have the batteries out of my landline handset. If I had switched to TalkTalk, there was to be no landline. (just got a call from Mrs B, that BT had just called to get TT connected, i can now see issues from them now☹️) I've got virgin and never connected the landline. No issues. Quote Link to comment Share on other sites More sharing options...
Tommy Brown Posted June 21, 2022 Author Share Posted June 21, 2022 4 minutes ago, hughesie27 said: I've got virgin and never connected the landline. No issues. maybe an software update needed to come through the line (gussing). It did stop working the Live TV (pause,rewind, etc) and worked fine since. Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted June 21, 2022 Share Posted June 21, 2022 3 hours ago, hughesie27 said: Don't think there has ever been a myth you need a landline for broadband but there must be a business reason they want to push it onto customers. Perhaps there are still a significant number of people that use them and it stops you from giving g money to competition. Regardless though, whether you take it or not thebdeals with it are always cheaper than without. Wouldn't bother with the skyglass. If your Internet goes down then you've no TV. And you're also paying for a pretty bog standard TV. 4K/HD content will use up 25mb of whatever speed you get straight away too. Thats a good consideration bud, what are the speeds of sky internet, approx. Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted June 21, 2022 Share Posted June 21, 2022 8 minutes ago, Harry Potter said: Thats a good consideration bud, what are the speeds of sky internet, approx. They advertise up to 900 but all depends on your area. Can put your postcode on their website. Quote Link to comment Share on other sites More sharing options...
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