Marvin Posted November 6, 2020 Share Posted November 6, 2020 (edited) I have a Samsung Smart TV and its a fairly new model, however the UKTV Play app doesn't work. Recently I did a soft reset after all the apps stopped working and it worked then but now only UKTV play has stopped working. Has anyone got any tips or suggestions regarding this. After a quick search I noted slightly older models had issues but mine is quite new (2020) so shouldn't have the same problems as other models have had. Edited November 6, 2020 by Marvin Correcting errors Quote Link to comment Share on other sites More sharing options...
¼½¾ Posted November 6, 2020 Share Posted November 6, 2020 Have you tried deleting then reinstalling the app? Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 6, 2020 Author Share Posted November 6, 2020 2 minutes ago, Lemongrab said: Have you tried deleting then reinstalling the app? I'll try that, that is the last thing on my checklist. Ta. Quote Link to comment Share on other sites More sharing options...
frankblack Posted November 6, 2020 Share Posted November 6, 2020 Can you do a factory reset on the system? I have a Sony TV so can't give you specifics unfortuately. Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 6, 2020 Author Share Posted November 6, 2020 42 minutes ago, Lemongrab said: Have you tried deleting then reinstalling the app? Just tried that and the bloody TV doesn't want to know. Getting pissed off with it now. Quote Link to comment Share on other sites More sharing options...
Tott Posted November 6, 2020 Share Posted November 6, 2020 Is the telly on the latest software version? Quote Link to comment Share on other sites More sharing options...
The Real Maroonblood Posted November 10, 2020 Share Posted November 10, 2020 On 06/11/2020 at 09:33, Marvin said: Just tried that and the bloody TV doesn't want to know. Getting pissed off with it now. I’m getting the same problem today. It was okay yesterday. My tv is Sony. Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 10, 2020 Author Share Posted November 10, 2020 (edited) 1 hour ago, The Real Maroonblood said: I’m getting the same problem today. It was okay yesterday. My tv is Sony. I ended up deleting the app and reinstalling again. I have had other issues too. Lost every channel on the tv. It seems to be a bit better after attaching a new wall plate. The people before me did the old one and completely hibsedit when attaching the aerial lead. It was a bloody mess. Edited November 10, 2020 by Marvin Quote Link to comment Share on other sites More sharing options...
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