Poseidon Posted October 14, 2020 Share Posted October 14, 2020 Anyone else tried to contact FoH and not getting a reply? Was very handy when someone on here used to help out with queries etc but no longer an option. Their response times seem to be abysmal at the moment in my experience Quote Link to comment Share on other sites More sharing options...
buzz Posted October 14, 2020 Share Posted October 14, 2020 Yes, I emailed an enquiry last Friday, I got a reply on Sunday saying it would be passed to someone else who would be in touch. I’ve not heard anything since. Quote Link to comment Share on other sites More sharing options...
MoncurMacdonaldMercer Posted October 14, 2020 Share Posted October 14, 2020 I think it’s because we’re only transferring a 100 odd thousand a month that these things can tend to get lost behind the higher priority stuff stay patient I’m sure they’ll get round to it Quote Link to comment Share on other sites More sharing options...
inspector Posted October 14, 2020 Share Posted October 14, 2020 I emailed FOH asking that my certificate be posted to me as I couldn't attend the 'ceremony'. Replied the next day saying that my request would be passed on. Received my certificate within the week. Excellent response. Quote Link to comment Share on other sites More sharing options...
Poseidon Posted October 14, 2020 Author Share Posted October 14, 2020 I sent an email on 26 September and followed it up last week but no response! Must have got lost in the ether. Will email them again in the morning. Quote Link to comment Share on other sites More sharing options...
indianajones Posted October 14, 2020 Share Posted October 14, 2020 I've sent a few emails. Never get replies. All i want is my two pins man! Quote Link to comment Share on other sites More sharing options...
obua Posted October 14, 2020 Share Posted October 14, 2020 Twice I emailed to get my certificates posted out, got them within a week .😁 Quote Link to comment Share on other sites More sharing options...
corryjambo Posted October 14, 2020 Share Posted October 14, 2020 40 minutes ago, Poseidon said: I sent an email on 26 September and followed it up last week but no response! Must have got lost in the ether. Will email them again in the morning. Did you buy your PC second hand from a Mr Neil Doncaster by any chance. I am led to believe that he had a computer that got e-mails lost in the ether. Quote Link to comment Share on other sites More sharing options...
Bull's-eye Posted October 14, 2020 Share Posted October 14, 2020 I suppose it probably depends what you email about 😉 Quote Link to comment Share on other sites More sharing options...
GaHa1874 Posted October 15, 2020 Share Posted October 15, 2020 Our sincere apologies on any delay in responding to emails, we did have a member help us handle our emais on a voluntary basis and the help to FOH was invaluable, however a few weeks ago we lost this option. We have been playing catch up every since hence the delay in some responses.We do now have another couple of members lined up to help and they will be trained and ready to step in over the next week or so. Our sincere apologies once again Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted October 15, 2020 Share Posted October 15, 2020 11 hours ago, Bull's-eye said: I suppose it probably depends what you email about 😉 Aye 😏 Quote Link to comment Share on other sites More sharing options...
Poseidon Posted October 15, 2020 Author Share Posted October 15, 2020 3 hours ago, GaHa1874 said: Our sincere apologies on any delay in responding to emails, we did have a member help us handle our emais on a voluntary basis and the help to FOH was invaluable, however a few weeks ago we lost this option. We have been playing catch up every since hence the delay in some responses.We do now have another couple of members lined up to help and they will be trained and ready to step in over the next week or so. Our sincere apologies once again Thanks for the reply Quote Link to comment Share on other sites More sharing options...
Poseidon Posted November 26, 2020 Author Share Posted November 26, 2020 On 15/10/2020 at 10:20, GaHa1874 said: Our sincere apologies on any delay in responding to emails, we did have a member help us handle our emais on a voluntary basis and the help to FOH was invaluable, however a few weeks ago we lost this option. We have been playing catch up every since hence the delay in some responses.We do now have another couple of members lined up to help and they will be trained and ready to step in over the next week or so. Our sincere apologies once again Still waiting for a resolution to this one I raised back in September Quote Link to comment Share on other sites More sharing options...
davemclaren Posted November 26, 2020 Share Posted November 26, 2020 1 hour ago, Poseidon said: Still waiting for a resolution to this one I raised back in September Maybe they have forgotten about it 🤷🏼♂️ Quote Link to comment Share on other sites More sharing options...
Poseidon Posted November 26, 2020 Author Share Posted November 26, 2020 28 minutes ago, davemclaren said: Maybe they have forgotten about it 🤷🏼♂️ I had a belated response towards the end of October asking me to confirm something, which I did same day and then nothing. I chased up again earlier in the week by email but thought I'd should on here as well as someone replied on here last time Quote Link to comment Share on other sites More sharing options...
soonbe110 Posted November 26, 2020 Share Posted November 26, 2020 To be fair I emailed immediately after the news re Zal broke and Stuart Wallace replied within a couple of days. Quote Link to comment Share on other sites More sharing options...
Poseidon Posted December 2, 2020 Author Share Posted December 2, 2020 I'm just going to start spamming them daily until they crack 😂 Quote Link to comment Share on other sites More sharing options...
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