reaths17 Posted March 27, 2020 Share Posted March 27, 2020 the last 2 days I'm getting an average of 2.5mg connection with virgin internet, using 3 different speed tests, sometimes no connection at all. have checked the line with their help page and they say everything if super but it ****in ain't. anybody else having severely strangled internet. was recently upgraded for free from 50gb to 100gb, their saying I'm due an upgrad to hub3, will this be the problem ? have ordered the new hub3, with things being as they are, this delivery isn't of great importance but I'm not sure I can stand 3months lockdown with an internet service that's from the 1980's Quote Link to comment Share on other sites More sharing options...
Tazio Posted March 27, 2020 Share Posted March 27, 2020 If you go on the virgin website and log into your account there is page where you can check for outstanding issues in your area. I’m on Virgin in EH4 and getting the full speed I pay for, and a bit extra as well. Quote Link to comment Share on other sites More sharing options...
Jambo314 Posted March 27, 2020 Share Posted March 27, 2020 https://my.virginmedia.com/faults/service-status Quote Link to comment Share on other sites More sharing options...
AlimOzturk Posted March 27, 2020 Share Posted March 27, 2020 Internet is being hit heavy ATM due to covid 19 and everyone being at home Quote Link to comment Share on other sites More sharing options...
Marvin Posted March 27, 2020 Share Posted March 27, 2020 11 minutes ago, AlimOzturk said: Internet is being hit heavy ATM due to covid 19 and everyone being at home That being the case why am I navigating The Shed faster now than a few weeks ago when everyone was experiencing issues? Quote Link to comment Share on other sites More sharing options...
AlimOzturk Posted March 27, 2020 Share Posted March 27, 2020 (edited) People over Facebook celebrating Boris getting covid 19. Poor form IMO Edit wrong thread Edited March 27, 2020 by AlimOzturk Quote Link to comment Share on other sites More sharing options...
reaths17 Posted March 27, 2020 Author Share Posted March 27, 2020 I've done all the service checks, all come back as great, nowt to see here. I know its a busy time but all the companies have said to wouldn't be a problem as they're used to coping with heavy usage at busy times and don't see it being any heavier than those times. I'm on my works network, which is also virgin media and there are no problems. my phone EE network is working fine but I've checked my wifi on that as well and its running very slow 4mg on the speed checks with that, so its not just the computer. Quote Link to comment Share on other sites More sharing options...
Marvin Posted March 27, 2020 Share Posted March 27, 2020 2 minutes ago, AlimOzturk said: People over Facebook celebrating Boris getting covid 19. Poor form IMO Edit wrong thread I don't like him however I would never gloat over him catching this infection, this seems typical of Facebook and which is why I will never join the social media platform. Quote Link to comment Share on other sites More sharing options...
AlimOzturk Posted March 27, 2020 Share Posted March 27, 2020 14 minutes ago, Marvin said: That being the case why am I navigating The Shed faster now than a few weeks ago when everyone was experiencing issues? Dunno weird one. Maybe the mods have changed something? Fyi my internet has been fine mostly but has went down a couple of times this morning Quote Link to comment Share on other sites More sharing options...
Marvin Posted March 27, 2020 Share Posted March 27, 2020 Just now, AlimOzturk said: Dunno weird one. Maybe the mods have changed something? Fyi my internet has been fine mostly but has went down a couple of times this morning Mine has been too luckily. Quote Link to comment Share on other sites More sharing options...
Jambo314 Posted March 27, 2020 Share Posted March 27, 2020 4 minutes ago, reaths17 said: I've done all the service checks, all come back as great, nowt to see here. I know its a busy time but all the companies have said to wouldn't be a problem as they're used to coping with heavy usage at busy times and don't see it being any heavier than those times. I'm on my works network, which is also virgin media and there are no problems. my phone EE network is working fine but I've checked my wifi on that as well and its running very slow 4mg on the speed checks with that, so its not just the computer. If you haven't already tried this .... switch both router and mains plug off for a few minutes and reboot. Quote Link to comment Share on other sites More sharing options...
reaths17 Posted March 27, 2020 Author Share Posted March 27, 2020 5 minutes ago, Jambo314 said: If you haven't already tried this .... switch both router and mains plug off for a few minutes and reboot. done that on numerous occasions the last couple of days. Quote Link to comment Share on other sites More sharing options...
been here before Posted March 27, 2020 Share Posted March 27, 2020 One of the more unusual things Ive recently found out is that your microwave can interfere with your internet. https://www.bbc.co.uk/news/business-52027348 Quote Link to comment Share on other sites More sharing options...
Helzibob Posted March 27, 2020 Share Posted March 27, 2020 I’ve been genuinely surprised by the lack of internet issues the last 10 days working from home. There’s probably 25 in my team and the staff with issues are nearly always with Virgin. Quote Link to comment Share on other sites More sharing options...
reaths17 Posted March 28, 2020 Author Share Posted March 28, 2020 had to get a new router/hub from virgin, just set it up and everything working great now. Quote Link to comment Share on other sites More sharing options...
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