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HMV Returns


hughesie27

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Got a bit of a problem ehre. I bought a pre-owned games from HMV yesterday and just tried to play it. It has a scratch right around it though sp is broken. Normally this wouldn't be a problem and they would just swap it over I assume. However I have misplaced the receipt!

Any help?

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Cairneyhill Jambo

If you paid by card, I'm pretty sure it should be okay to take it back as they can match up the transaction.

 

Or you could print off a statement from your bank if you do online banking and that will also provide proof of purchase. It might take a couple of days to show on your account though.

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Never paid by card but did pay part of it with a giftcard, which i have the receipt for. Worth a try. Pretty pissed of that they sold quite clearly damaged goods.

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