tosheeturtle Posted August 7, 2009 Share Posted August 7, 2009 I would check how much you are being charged by ticketmaster when ordering your dinamo tickets!! I got 3 tickets, one for me (season ticket holder) and the other 2 for non-season ticket holders and was charged ?4.50!! I should only have been charged an admin fee for the tickets for non-season ticket holders (?1.50 for each ticket) as season ticket holders should not be charged!! Big thanks to the guys who are doing blog on the heartsfc.co.uk who have passed my issue onto the hearts ticket centre!! Link to comment Share on other sites More sharing options...
bigwull22 Posted August 7, 2009 Share Posted August 7, 2009 went on earlier they were wanting ?1.50, went back on just now no admin fee, smartcard updated hopefully. Link to comment Share on other sites More sharing options...
Bungle Posted August 7, 2009 Share Posted August 7, 2009 I'm a season ticket holder and i was charged an admin fee of ?1.50 over the phone? Not sure if this is a standard fee when you call, maybe someone can enlighten me? Link to comment Share on other sites More sharing options...
specialk1963 Posted August 7, 2009 Share Posted August 7, 2009 yip it is beter phoning club direct Link to comment Share on other sites More sharing options...
lawriejambo Posted August 7, 2009 Share Posted August 7, 2009 I would check how much you are being charged by ticketmaster when ordering your dinamo tickets!! I got 3 tickets, one for me (season ticket holder) and the other 2 for non-season ticket holders and was charged ?4.50!! I should only have been charged an admin fee for the tickets for non-season ticket holders (?1.50 for each ticket) as season ticket holders should not be charged!! Big thanks to the guys who are doing blog on the heartsfc.co.uk who have passed my issue onto the hearts ticket centre!! What makes you think that S/T holders dont get charged an admin fee ? Every time I've used Ticketmaster I've always been charged, if you dont want to pay it contact the Hearts ticket office direct.. Link to comment Share on other sites More sharing options...
tosheeturtle Posted August 7, 2009 Author Share Posted August 7, 2009 What makes you think that S/T holders dont get charged an admin fee ? Every time I've used Ticketmaster I've always been charged, if you dont want to pay it contact the Hearts ticket office direct.. What makes me think this well the guy running the blog told me and if you look on the hearts website I'll think you'll find that they state that season ticket holders should not be charged an admin fee for this game!! A club spokesperson: "Season ticket holders have until 9am on Thursday (12th August) to secure their own seats for the game at the discounted prices, and with no booking fee to buy their pre-reserved seat for this game we'd encourage them to do so online". Link to comment Share on other sites More sharing options...
Delboy1998 Posted August 7, 2009 Share Posted August 7, 2009 What makes me think this well the guy running the blog told me and if you look on the hearts website I'll think you'll find that they state that season ticket holders should not be charged an admin fee for this game!! A club spokesperson: "Season ticket holders have until 9am on Thursday (12th August) to secure their own seats for the game at the discounted prices, and with no booking fee to buy their pre-reserved seat for this game we'd encourage them to do so online". Thats correct. No admin fee for season ticket holders buying reserved seats online before 9am on Thu 13th. If you buy after that admin fees apply. Every club in the SPL has booking fees for online and phones. Link to comment Share on other sites More sharing options...
lawriejambo Posted August 7, 2009 Share Posted August 7, 2009 What makes me think this well the guy running the blog told me and if you look on the hearts website I'll think you'll find that they state that season ticket holders should not be charged an admin fee for this game!! A club spokesperson: "Season ticket holders have until 9am on Thursday (12th August) to secure their own seats for the game at the discounted prices, and with no booking fee to buy their pre-reserved seat for this game we'd encourage them to do so online". Just checked the Hearts site an read this. ''A limited number of season ticket seats will regrettably not be available for this match in order to cope with media , hospitality and visiting team requirements. In this instance the club will contact affected supporters to offer an alternative option for this match , reserved until 9am on Thursday 13th August'' When I booked my ticket tonight it didn't let me reserve my usual seat but offered one 5 seats along from where I sit. I did know I couldn't sit in my usual seat because the club did tell me when I renewed but they would offer me an alternative seat for any european game at Tynecastle. Don't know why then they charged me a booking fee and 50p for printing my ticket compared to other ST holders if their not charging them it before the 13th Aug.. Will give them a call 2mro to see why... Sorry about that and thanks for pointing it out:2thumbsup: Link to comment Share on other sites More sharing options...
Miller Jambo 60 Posted August 7, 2009 Share Posted August 7, 2009 Just checked the Hearts site an read this.''A limited number of season ticket seats will regrettably not be available for this match in order to cope with media , hospitality and visiting team requirements. In this instance the club will contact affected supporters to offer an alternative option for this match , reserved until 9am on Thursday 13th August'' When I booked my ticket tonight it didn't let me reserve my usual seat but offered one 5 seats along from where I sit. I did know I couldn't sit in my usual seat because the club did tell me when I renewed but they would offer me an alternative seat for any european game at Tynecastle. Don't know why then they charged me a booking fee and 50p for printing my ticket compared to other ST holders if their not charging them it before the 13th Aug.. Will give them a call 2mro to see why... Sorry about that and thanks for pointing it out:2thumbsup: TIGHT GETS Link to comment Share on other sites More sharing options...
Carl Spackler Posted August 7, 2009 Share Posted August 7, 2009 I was charged ?1.50 for admin when getting a ticket for tomorrow's game. The thing is I did the admin because it was all online. I also printed my own ticket. Money for ****e! Link to comment Share on other sites More sharing options...
Guest Roop Posted August 7, 2009 Share Posted August 7, 2009 I just bought mine and my mate's on our season tickets. The first time I tried buying it, it offered me postage, special delivery, printing and card update but it arsed up and the second time I tried buying it, it didn't ask me. I'm assuming it's just updated our smartcards? Link to comment Share on other sites More sharing options...
tosheeturtle Posted August 7, 2009 Author Share Posted August 7, 2009 Season ticket holders the game goes on your smartcard!! Link to comment Share on other sites More sharing options...
Tott Posted August 7, 2009 Share Posted August 7, 2009 Season ticket holders the game goes on your smartcard!! Thats nice to know. However at no time through the buying process are smartcard's mentioned. Would be nice if they made things a bit bloody clearer. Link to comment Share on other sites More sharing options...
always a jambo Posted August 8, 2009 Share Posted August 8, 2009 I was charged the admin fee for the Sunderland game when I bought it online & printed it myself, despite having a smartcard, but when I phoned to buy my Zagreb ticket I wasn't & my smartcard has been activated!!!!! Link to comment Share on other sites More sharing options...
WalterEgo Posted August 8, 2009 Share Posted August 8, 2009 I was charged the admin fee for the Sunderland game when I bought it online & printed it myself, despite having a smartcard, but when I phoned to buy my Zagreb ticket I wasn't & my smartcard has been activated!!!!! How do you know your smartcard has been activated? Link to comment Share on other sites More sharing options...
kitster Posted August 8, 2009 Share Posted August 8, 2009 it's all money to the club..these facilities cost Hearts money. I normally just go with that if I am too busy to get there. Yesterday I queued at Tynie and I realised why I don't normally do it! There is a price to pay for a convenient life..if you choke on another couple of quid per ticket..go there in person or pay the fee accept that its better than a long wait and stop moaning! Link to comment Share on other sites More sharing options...
lawriejambo Posted August 8, 2009 Share Posted August 8, 2009 Just found out Ticketmaster shouldn't have sold me the seat I booked last night. Lower N2 Row i seat 42 the Ticket Office said I will be moved to another seat and will not incur an admin fee.. Left hand doesn't know what the right hand is doing methinks. Link to comment Share on other sites More sharing options...
Hambone Posted August 8, 2009 Share Posted August 8, 2009 How do you know your smartcard has been activated? When you get to the match and someone is sitting in your seat, you know it didn't work. Link to comment Share on other sites More sharing options...
Jambo Hud316 Posted August 8, 2009 Share Posted August 8, 2009 are they still available...can't find the link for Hearts v DZ on ticketmaster Got to Ibiza tomorrow so would like to try and get tickets sorted before I go Link to comment Share on other sites More sharing options...
lawriejambo Posted August 8, 2009 Share Posted August 8, 2009 are they still available...can't find the link for Hearts v DZ on ticketmaster Got to Ibiza tomorrow so would like to try and get tickets sorted before I go https://www.eticketing.co.uk/heartofmidlothian/default.aspx Link to comment Share on other sites More sharing options...
Jambo Hud316 Posted August 8, 2009 Share Posted August 8, 2009 https://www.eticketing.co.uk/heartofmidlothian/default.aspx Brilliant, cheers for the link mate thats me booked up Mlon the JT's Link to comment Share on other sites More sharing options...
mintmyster Posted August 8, 2009 Share Posted August 8, 2009 Seriously is there any way you can check it's been added to your smartcard? Link to comment Share on other sites More sharing options...
Fareastjambo Posted August 8, 2009 Share Posted August 8, 2009 I was charged 50p admin fee to print 3 e tickets for today's game - just to print it at home!!!!!!!!!! Link to comment Share on other sites More sharing options...
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