Commander Harris Posted August 15, 2008 Share Posted August 15, 2008 was just wondering if anyone else who uses btinternet was experiencing any problems? I've checked the service status etc and they're not reporting any problems. Link to comment Share on other sites More sharing options...
Forza Cuore Posted August 15, 2008 Share Posted August 15, 2008 was just wondering if anyone else who uses btinternet was experiencing any problems? I've checked the service status etc and they're not reporting any problems. No...working perfectly here. What's happening (or not) ? Link to comment Share on other sites More sharing options...
Commander Harris Posted August 15, 2008 Author Share Posted August 15, 2008 No...working perfectly here. What's happening (or not) ? just seem to be having niggly problems at the moment. very slow and the connection occassionly dropping completely. Things seem to be ok just now though. Not a big fan of BT from a customer service point of view and I'll be changing provider shortly but I've never had any technical problems with it before. Link to comment Share on other sites More sharing options...
Forza Cuore Posted August 15, 2008 Share Posted August 15, 2008 just seem to be having niggly problems at the moment. very slow and the connection occassionly dropping completely. Things seem to be ok just now though. Not a big fan of BT from a customer service point of view and I'll be changing provider shortly but I've never had any technical problems with it before. Hope it's sorted itself then. Never had any issues with them....so luckily not had any dealings with customer service! Cheers Link to comment Share on other sites More sharing options...
Scooby Doog Posted August 15, 2008 Share Posted August 15, 2008 just seem to be having niggly problems at the moment. very slow and the connection occassionly dropping completely. Things seem to be ok just now though. Not a big fan of BT from a customer service point of view and I'll be changing provider shortly but I've never had any technical problems with it before. Yep, I've been having the same problem for the last few weeks. Thought it might be my old desktop PC about to pack in but my brand new laptop is suffering the same problems. Not sure what to do as normally BT just fob me off with the usual p1sh, clear your cache, reinstall your software, etc. Link to comment Share on other sites More sharing options...
Commander Harris Posted August 15, 2008 Author Share Posted August 15, 2008 Yep, I've been having the same problem for the last few weeks. Thought it might be my old desktop PC about to pack in but my brand new laptop is suffering the same problems. Not sure what to do as normally BT just fob me off with the usual p1sh, clear your cache, reinstall your software, etc. I've not had long standing problems, it's just been today. other than that it's actually been a really good connection. Link to comment Share on other sites More sharing options...
Guest GhostHunter Posted August 15, 2008 Share Posted August 15, 2008 Try switching your router off then on again... Link to comment Share on other sites More sharing options...
Commander Harris Posted August 15, 2008 Author Share Posted August 15, 2008 Try switching your router off then on again... That being the first rule of IT (a reboot solves 99% of all known problems. FACT!) I'd already tried that and it didn't make any difference. Definitely nowt at my end which is why I was wondering if any bt users were having issues. LIke I say, it seems to have sorted itself so I'm inclined to think it was a temporary issue with BT. Link to comment Share on other sites More sharing options...
Flux Posted August 15, 2008 Share Posted August 15, 2008 goto command prompt type ipconfig/renew Link to comment Share on other sites More sharing options...
Commander Harris Posted August 15, 2008 Author Share Posted August 15, 2008 goto command prompt type ipconfig/renew thanks flux, but I do actually know what I'm doing! like I say, the problem was at their end and it has been resolved. Link to comment Share on other sites More sharing options...
Griclesfield Posted August 16, 2008 Share Posted August 16, 2008 Bt internet is shocking, we have the BT homehub service and since APRIL we have had an intermitting service with loss of connection about 5 times per day .... BT say that this is the router resetting to get the best speed etc ..... which is a load of crap. we have the white homehub system and few weeks ago got the leaflet about their new black " more reliable connection " homehub yet even tho we have told them the issue were having they refuse to send out this new hub for us to try. they are SH** Link to comment Share on other sites More sharing options...
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