Away tickets for European games?

[John Findlay]

On 28/09/2024 at 11:05, Dunks said:

 

We didn't lose this match.

He meant on aggregate score.

Edited October 2 by John Findlay

[Chuck Berry]

23 minutes ago, soonbe110 said:

It was Bruges we were discussing 

 

I would probably say largely the same if we get a Killie allocation, although I think we could get more.

[fabienleclerq]

I reckon everyone will get a ticket, their away end is 3900 is it not?

 

Also people worried about seat numbers clearly haven't followed Hearts in Europe much!

[mack515151]

https://www.***.dk/en/news/fc-copenhagen-conference-league-tickets-selling-fast

 

Maybe posted before but a bit of info on sellling tickets single and as a package and basic home end basic 'rules'. And a link to how to buy. Could buy a 3 match package (including tomorrow's match) to show you are a real Lions fan (prob a waste of money obviously). Good luck to those trying the home end route.

 

 

[Italian Lambretta]

24 minutes ago, fabienleclerq said:

I reckon everyone will get a ticket, their away end is 3900 is it not?

 

Also people worried about seat numbers clearly haven't followed Hearts in Europe much!

I got a ticket in row 1. Will I be sitting in Row 1 will I feck I’ll stand where I want.

[braveheart]

44 minutes ago, Italian Lambretta said:

I got a ticket in row 1. Will I be sitting in Row 1 will I feck I’ll stand where I want.

Could be row 1 in the back section or maybe starts at the back in row 1 and numbers go up🤔

[Shipwrecked]

16 hours ago, periodictabledancer said:

Anywhere between 2300  and3700  - based on what Man  City were given on their two visits. 

Ta - which probably leaves me/kids somewhere between 'mebbe' and 'nae bother' for getting tickets. And then still unsure if Copenhagen (probably more tickets, but fewer travel options) or Bruges (easier to get to but less tickets?) is a better option.

I'll maybe wait for the next round (.. joke) 

[Sherbet]

I have 86 points and having difficulty buying a ticket. Does 86+ include 86 or does it start at 87

[Ari Gold]

1 minute ago, Sherbet said:

I have 86 points and having difficulty buying a ticket. Does 86+ include 86 or does it start at 87

Includes 86

[Sherbet]

Just now, Ari Gold said:

Includes 86

cheers    ill try again

[Jambo-Fox]

1 hour ago, fabienleclerq said:

I reckon everyone will get a ticket, their away end is 3900 is it not?

 

Also people worried about seat numbers clearly haven't followed Hearts in Europe much!

I agree with this - the European matches I’ve been to have all basically been ‘sit anywhere’! These clubs and their stewards have no interest whatsoever in people sitting in allocated seats even if some sections become seriously overcrowded.

 

And there seems to be a disconnect with UEFA who issue fines for supporters standing in the aisles!

[Sherbet]

1 hour ago, Sherbet said:

cheers    ill try again

thanks   got their in the end

[Koolkeith]

10 hours ago, Bungalow Bill said:

Showing row 1 for the Copenhagen tickets, don’t fancy that. 

It won’t be row 1. Remember this happening for Fiorentina. Wasn’t actual seats. Could be wrong.

[Finbar Saunders]

Wow, things just get odder and odder. I'm in Cafe Mannike Pis in Las Americas at the moment, barman is an Iranian FC Brugge fan, his uncle owns a kebab shop next to the Stadium. He's had his pic taken with us to ensure uncle gives us a discount. You honestly couldn't make this shit up, 2500 donners with chilli sauce please. 

[PaddysBar]

6 minutes ago, Finbar Saunders said:

Wow, things just get odder and odder. I'm in Cafe Mannike Pis in Las Americas at the moment, barman is an Iranian FC Brugge fan, his uncle owns a kebab shop next to the Stadium. He's had his pic taken with us to ensure uncle gives us a discount. You honestly couldn't make this shit up, 2500 donners with chilli sauce please. 

That’s magic😂

 

You absolutely must go to his uncle’s kebab shop. 

[gjcc]

11 minutes ago, Finbar Saunders said:

Wow, things just get odder and odder. I'm in Cafe Mannike Pis in Las Americas at the moment, barman is an Iranian FC Brugge fan, his uncle owns a kebab shop next to the Stadium. He's had his pic taken with us to ensure uncle gives us a discount. You honestly couldn't make this shit up, 2500 donners with chilli sauce please. 

Don’t, my mate needs no encouragement. 

Fiorentina game, stayed in Pisa. Train delayed due to fire on the line after the game. He sought out a kebab shop near the station. After all the booze it was necessary and appreciated. 
Got on the train shortly after. Arrive in Pisa after about an hour and he’s straight to another kebab shop ordering us kebab wraps the size of Uche’s thighs.   

[Chuck Berry]

I really don't understand why Hearts don't publish a schedule of tickets sales for these games.

 

85+ for 24 hours 10.00 Wed - 09.00 Thu

80+ next 24 hours 10.00 Thu - 09.00 Fri

75+ next 24 etc etc

 

People then know where they stand and know when they will be able to buy should there be any left when it hits the next points level. It just seems completetely arbitary how they do it. 

 

It's how Scotland away tickets are sold and it works well.

[Jambo-Fox]

9 minutes ago, Chuck Berry said:

I really don't understand why Hearts don't publish a schedule of tickets sales for these games.

 

85+ for 24 hours 10.00 Wed - 09.00 Thu

80+ next 24 hours 10.00 Thu - 09.00 Fri

75+ next 24 etc etc

 

People then know where they stand and know when they will be able to buy should there be any left when it hits the next points level. It just seems completetely arbitary how they do it. 

 

It's how Scotland away tickets are sold and it works well.

I agree with that! And also show number of tickets allocated so a judgement can be made on when and at what level tickets will be sold out! Something like this;

Edited October 2 by Jambo-Fox

[GYL]

Copenhagen is 2 weeks after Brugge I was hoping they would go o  sale first....understand club have said still negotiating but I'm booked for Brugge and have zero loyalty points but some good friends who have lol

[maroonsgotop]

2 hours ago, Koolkeith said:

It won’t be row 1. Remember this happening for Fiorentina. Wasn’t actual seats. Could be wrong.

yup, still only showing row 1. Looks like 835 tixs sold so far

[Chuck Berry]

10 hours ago, maroonsgotop said:

yup, still only showing row 1. Looks like 835 tixs sold so far

 

As intimated above, 24 hours at that level is sufficient to give people on 85+ points priority, now drop it to whatever the next level is today, the next level tomorrow etc until sold out.

[Bob Loblaw]

11 hours ago, Chuck Berry said:

I really don't understand why Hearts don't publish a schedule of tickets sales for these games.

 

85+ for 24 hours 10.00 Wed - 09.00 Thu

80+ next 24 hours 10.00 Thu - 09.00 Fri

75+ next 24 etc etc

 

People then know where they stand and know when they will be able to buy should there be any left when it hits the next points level. It just seems completetely arbitary how they do it. 

 

It's how Scotland away tickets are sold and it works well.

Have said similar for years.

 

On this occasion we could also announce what our allocation is. If it's relatively big it'd stop people panicking or asking people to buy them tickets.

[jtkb]

5 minutes ago, Bob Loblaw said:

Have said similar for years.

 

On this occasion we could also announce what our allocation is. If it's relatively big it'd stop people panicking or asking people to buy them tickets.

Maybe widen the window to 48 hrs in between points tally and that would be fair . But agree a schedule would be much better .

[soonbe110]

19 minutes ago, Chuck Berry said:

 

As intimated above, 24 hours at that level is sufficient to give people on 85+ points priority, now drop it to whatever the next level is today, the next level tomorrow etc until sold out.

Think 24 hours is a bit tight but could easily be 4/5 days in between for a game that’s nearly three months away and most folk planning to go have already arranged travel 

[Bob Loblaw]

2 minutes ago, jtkb said:

Maybe widen the window to 48 hrs in between points tally and that would be fair . But agree a schedule would be much better .

Yeah agree, especially with the game a while away, I was just more meaning the principle of it.

[Chuck Berry]

3 minutes ago, soonbe110 said:

Think 24 hours is a bit tight but could easily be 4/5 days in between for a game that’s nearly three months away and most folk planning to go have already arranged travel 

 

If it drops to 75+ then 85+ can still buy, all it means is that more people have access.  24 hours of "exclusivity" for 85+ in this instance is more than enough and they can still buy if it drops to 75 or whatever.

[ToadKiller Dog]

11 hours ago, Chuck Berry said:

I really don't understand why Hearts don't publish a schedule of tickets sales for these games.

 

85+ for 24 hours 10.00 Wed - 09.00 Thu

80+ next 24 hours 10.00 Thu - 09.00 Fri

75+ next 24 etc etc

 

People then know where they stand and know when they will be able to buy should there be any left when it hits the next points level. It just seems completetely arbitary how they do it. 

 

It's how Scotland away tickets are sold and it works well.

Good idea you should send it to the FOH board .

[michael_bolton]

Absolutely remarkable that Hearts have released all that information without giving the size of the allocation. There is no reason to withold that information and it's dreadful customer service.

 

Baffling

 

Hearts' approach to tickets is incredibly poor. Give people information and you'd help stop panic-buying, point hoarding, and make it easier for people to plan their lives.

[Ari Gold]

Has the Copenhagen game been removed from the ticket site? Was showing last night but can't see it now. 

[Daveandal]

I suspect the reason for the delay/negotiation with Cercle Brugge is that Hearts/Scottish authorities will be able to make a fair estimate on how many fans are planning to travel. The negotiation part will be saying to Brugge and the Belgium authorities if you only give us 2000 tickets you'll have 3000 extra Hearts fans kicking about the city, do you really want that? Or is it not best to get as many as possible in the stadium etc.

 

There is obviously a balance as Brugge will want to keep as big a home advantage as possible.

[periodictabledancer]

2 minutes ago, Daveandal said:

I suspect the reason for the delay/negotiation with Cercle Brugge is that Hearts/Scottish authorities will be able to make a fair estimate on how many fans are planning to travel. The negotiation part will be saying to Brugge and the Belgium authorities if you only give us 2000 tickets you'll have 3000 extra Hearts fans kicking about the city, do you really want that? Or is it not best to get as many as possible in the stadium etc.

 

There is obviously a balance as Brugge will want to keep as big a home advantage as possible.

I was thinking the same thing. Difficult balance, getting the fans in the ground needs more police/stewarding against a backdrop of the game abandoned in Belgium at the weekend due to crowd trouble. 

[Bob Loblaw]

First batch sold out.

[pettigrewsstylist]

Wonder how many was in 1st batch and how many in 2nd. 

[Perrykitch]

12 hours ago, Jambo-Fox said:

I agree with that! And also show number of tickets allocated so a judgement can be made on when and at what level tickets will be sold out! Something like this;

That’s far too sensible and transparent for hearts mate, will never happen unfortunately.

[gorgieheart]

2 minutes ago, Perrykitch said:

That’s far too sensible and transparent for hearts mate, will never happen unfortunately.

What a shining ray of sunshine you are !

[pettigrewsstylist]

22 minutes ago, Daveandal said:

I suspect the reason for the delay/negotiation with Cercle Brugge is that Hearts/Scottish authorities will be able to make a fair estimate on how many fans are planning to travel. The negotiation part will be saying to Brugge and the Belgium authorities if you only give us 2000 tickets you'll have 3000 extra Hearts fans kicking about the city, do you really want that? Or is it not best to get as many as possible in the stadium etc.

 

There is obviously a balance as Brugge will want to keep as big a home advantage as possible.

Imagine having 3k fans wanting to pay you €€, having travelled overseas to do so, for a 90 min event, locked out on the lash, with 20k+ empty seats round the corner.

Fact we are even discussing that is just indicative of how fans standing has fallen... and bonkers.

Hoping we win the keep them all in one place argument.

 

[AT15]

Has anyone got the points for the next set of ticket for Copenhagen. I’m only on 65 points but have booked flights and accommodation 

[Ari Gold]

12 minutes ago, AT15 said:

Has anyone got the points for the next set of ticket for Copenhagen. I’m only on 65 points but have booked flights and accommodation 

Not been confirmed. 

[Jambo-Fox]

We have been allocated the full amount of tickets, with our first batch now SOLD OUT. The second batch of tickets will go on sale in the coming days, please keep an eye on the website and club's social media channels.

PS I’d imagine they’ll initially keep at 86+ as there are likely to be some at this level who have not been able to purchase yet 

Edited October 3 by Jambo-Fox

[Shaggy2]

I think everyone on here should reveal their occupation to the ticket office so they can come on here and tell you all how to do your job. Love how this place is full of players, managers, physios, CEO’s and now ticket office experts!

They’re dealing with Hibs applications right now. The boss is in Azerbaijan and they’re managing this with the fact the game is 10 weeks away in mind. 

[ToadKiller Dog]

Don't fear there is loads of conmen  on hearts Facebook  page with loads of genuine  tickets to sell ,just send them your money lol .

Edited October 3 by ToadKiller Dog

[Chuck Berry]

33 minutes ago, Jambo-Fox said:

We have been allocated the full amount of tickets, with our first batch now SOLD OUT. The second batch of tickets will go on sale in the coming days, please keep an eye on the website and club's social media channels.

PS I’d imagine they’ll initially keep at 86+ as there are likely to be some at this level who have not been able to purchase yet 

 

Jeezo, thanks a bunch Hearts for being completely disorganised.   

 

They dont need to keep the level at 86 for those above that to still purchase, they've had ample time.

[Chuck Berry]

30 minutes ago, Shaggy2 said:

I think everyone on here should reveal their occupation to the ticket office so they can come on here and tell you all how to do your job. Love how this place is full of players, managers, physios, CEO’s and now ticket office experts!

They’re dealing with Hibs applications right now. The boss is in Azerbaijan and they’re managing this with the fact the game is 10 weeks away in mind. 

 

So why start selling Copenhagen tickets now then?  If they're going to start selling, be open about how many tickets are available and publish a schedule as to when those tickets will go on sale to each points level.

 

It's hardly difficult, they're making it up as they go along.   Hibs tickets are already in peoples hands.

[ToadKiller Dog]

1 hour ago, Shaggy2 said:

I think everyone on here should reveal their occupation to the ticket office so they can come on here and tell you all how to do your job. Love how this place is full of players, managers, physios, CEO’s and now ticket office experts!

They’re dealing with Hibs applications right now. The boss is in Azerbaijan and they’re managing this with the fact the game is 10 weeks away in mind. 

 

As long as it's not personal, I think it's legitimate to debate how tickets are allocated and if the loyalty point system is now the best way to allocate tickets since changes such as many clubs now sell tickets to away fans themselves ,reduced max allocation at some .

 

Our backroom staff are in my experience are excellent ,but it's always healthy to review and question how systems operate .

 

 

 

[Shaggy2]

1 hour ago, Chuck Berry said:

 

So why start selling Copenhagen tickets now then?  If they're going to start selling, be open about how many tickets are available and publish a schedule as to when those tickets will go on sale to each points level.

 

It's hardly difficult, they're making it up as they go along.   Hibs tickets are already in peoples hands.

I don’t know, I don’t work there but I think those who do are doing a great job. They’ve probably thought, oh we’ve got the Copenhagen allocation (or will have on Monday) so we’ve loads of time to sell so no need to rush things. We’ll release say, 1,000 at a time and stay well ahead of the game and they’ll be sold by the end of October. Forgetting that by making things easy for themselves they’ll noise up the impatient Hearts supporters. 

You can’t seriously want Hearts to release the first batch of tickets available and start selling them to anything other than the top LP holders then when they sell out say it should have dropped within 24hrs. Wouldn’t have been any to sell anyway. 

[michael_bolton]

3 minutes ago, Shaggy2 said:

I don’t know, I don’t work there but I think those who do are doing a great job. They’ve probably thought, oh we’ve got the Copenhagen allocation (or will have on Monday) so we’ve loads of time to sell so no need to rush things. We’ll release say, 1,000 at a time and stay well ahead of the game and they’ll be sold by the end of October. Forgetting that by making things easy for themselves they’ll noise up the impatient Hearts supporters. 

You can’t seriously want Hearts to release the first batch of tickets available and start selling them to anything other than the top LP holders then when they sell out say it should have dropped within 24hrs. Wouldn’t have been any to sell anyway. 

 

So, why not say how many tickets there are?

 

Who benefits from that?

[Shaggy2]

54 minutes ago, ToadKiller Dog said:

 

As long as it's not personal, I think it's legitimate to debate how tickets are allocated and if the loyalty point system is now the best way to allocate tickets since changes such as many clubs now sell tickets to away fans themselves ,reduced max allocation at some .

 

Our backroom staff are in my experience are excellent ,but it's always healthy to review and question how systems operate .

 

 

 

I’ve seen this debate a thousand times since the inception of loyalty points and never seen a solution that would stop the problem and work better than the current system. 
I myself disagree with the staggered awards ie 5 for Aberdeen, County and Europe then 3 for Motherwell, 2 for Falkirk and St Mirren. It could result in a bit of an unfair advantage/disadvantage due to ability to attend (or blatantly harvest points). There’s now the issue of direct issue from the Tayside clubs which many claim stop them from having triple figures loyalty points. Aye, awrite then! 😀
However, when you get down to it, there’s 800-1,000 fans who are at nearly every game. The unfairness starts below that so the problem is sorting those from 40 (two STs) to 85. 

[Bob Loblaw]

11 minutes ago, Shaggy2 said:

I don’t know, I don’t work there but I think those who do are doing a great job. They’ve probably thought, oh we’ve got the Copenhagen allocation (or will have on Monday) so we’ve loads of time to sell so no need to rush things. We’ll release say, 1,000 at a time and stay well ahead of the game and they’ll be sold by the end of October. Forgetting that by making things easy for themselves they’ll noise up the impatient Hearts supporters. 

You can’t seriously want Hearts to release the first batch of tickets available and start selling them to anything other than the top LP holders then when they sell out say it should have dropped within 24hrs. Wouldn’t have been any to sell anyway. 

I think you're conflating people expecting a reasonable bit communication and a more structured sales process with abuse of the staff.

 

The ticket office do a good job snd I'm sure most people appreciate that, but there are areas they could be more transparent. This isn't just a Copenhagen issue, it's an every away game one.

[michael_bolton]

1 minute ago, Bob Loblaw said:

I think you're conflating people expecting a reasonable bit communication and a more structured sales process with abuse of the staff.

 

The ticket office do a good job snd I'm sure most people appreciate that, but there are areas they could be more transparent. This isn't just a Copenhagen issue, it's an every away game one.

 

Agree.

 

Every away game should be presented with the nimber of tickets available, the loyalty threshold, and the number of people above that threshold.

 

Hearts have all of that information, and it helps people plan their lives with better info. Should I bother booking an early finish for work? Should I book a train or a place on a bus? Should I tell my partner I'm free that day or likely to be at the game?

 

For a situation like this where there's significant outlay for people in terms of travel etc, the least the club can do is add the number of tickets we've received to the statement. There is absolutely no reason not to make that public and there are clear benefits to their customers in doing so.

[Bob Loblaw]

1 minute ago, michael_bolton said:

 

Agree.

 

Every away game should be presented with the nimber of tickets available, the loyalty threshold, and the number of people above that threshold.

 

Hearts have all of that information, and it helps people plan their lives with better info. Should I bother booking an early finish for work? Should I book a train or a place on a bus? Should I tell my partner I'm free that day or likely to be at the game?

 

For a situation like this where there's significant outlay for people in terms of travel etc, the least the club can do is add the number of tickets we've received to the statement. There is absolutely no reason not to make that public and there are clear benefits to their customers in doing so.

Probably slightly off tangent but I also don't think those on the highest points should get a disproportionate amount of time to buy.

 

Say an away game has an 1800 allocation, and the LP cut off is 80 points.

 

It's absolutely fair and right those above that level get first dibs. But it shouldn't be an indefinite amount of time to purchase or until the TO decide to lower it to move sales on.

 

It should be something like a 48 hour window.  That's more than sufficient to take advantage of you having more points and it also allows those on a lower part of the scale a relatively fair crack at buying and increasing their own points.