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Greedy Jambo
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Greedy Jambo

I'll keep it short, I'm tired of all this shit. 

£25 for broadband and sim card

Upped to £36 not so long ago

New bill is £48 without any warning or explanation. 

 

Absolutely knackered from work, was looking forward to a few days off, and now i've got to get on the phone again to this mob.

 

The film 'Falling down' comes to mind. 

 

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1 minute ago, Greedy Jambo said:

I'll keep it short, I'm tired of all this shit. 

£25 for broadband and sim card

Upped to £36 not so long ago

New bill is £48 without any warning or explanation. 

 

Absolutely knackered from work, was looking forward to a few days off, and now i've got to get on the phone again to this mob.

 

The film 'Falling down' comes to mind. 

 

Go have a pot noodle and chill.

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jamborich

Feck me think you have a problem I pay £174 for my package how stupid is that

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Harry Potter
7 hours ago, Greedy Jambo said:

I'll keep it short, I'm tired of all this shit. 

£25 for broadband and sim card

Upped to £36 not so long ago

New bill is £48 without any warning or explanation. 

 

Absolutely knackered from work, was looking forward to a few days off, and now i've got to get on the phone again to this mob.

 

The film 'Falling down' comes to mind. 

 

sick of paying for a landline another clown yesterday,  

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The Internet
6 hours ago, jamborich said:

Feck me think you have a problem I pay £174 for my package how stupid is that

 

When your contract expires keep on at them and refuse any offer until they knock at least £80 off that. I pay £89 for every channel, 600mb broadband + unlimited sim which seems to be the standard, might be able to go even cheaper. Paying double that for any package is unjustifiable. 

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Nookie Bear

They tried to put ours up from £93 to £136 so we phoned and got them to reduce it to £89

 

Still makes me angry how you have to make that kind of effort to avoid being ripped off. How is it even legal to charge wildly different terms for the same product? Imagine Hearts set a price of £500 for season tickets but you were able to haggle it down. 

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Captain Lithuania
15 minutes ago, The Internet said:

 

When your contract expires keep on at them and refuse any offer until they knock at least £80 off that. I pay £89 for every channel, 600mb broadband + unlimited sim which seems to be the standard, might be able to go even cheaper. Paying double that for any package is unjustifiable. 

Mines is about that with Gig fibre with them. 

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Harry Potter
3 hours ago, Nookie Bear said:

They tried to put ours up from £93 to £136 so we phoned and got them to reduce it to £89

 

Still makes me angry how you have to make that kind of effort to avoid being ripped off. How is it even legal to charge wildly different terms for the same product? Imagine Hearts set a price of £500 for season tickets but you were able to haggle it down. 

I was paying about 160 a month to virgin, culled all sports, movie channels, wanted the landline out but he said was cheaper keeping it, dunno how that worked out, so paying 61 a month now with 200mbps internet, have a discount of 18.50 till contract runs out next sept, not got a clue how their pricing works, make it up as you go along.

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Bordeaux 03

The only company I know that ask you to type in your password on the phone just to enable you to speak to them. Any normal company verifies identity just by address or DOB. It's if they make it deliberately hard to speak to someone.

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hughesie27
12 hours ago, Greedy Jambo said:

I'll keep it short, I'm tired of all this shit. 

£25 for broadband and sim card

Upped to £36 not so long ago

New bill is £48 without any warning or explanation. 

 

Absolutely knackered from work, was looking forward to a few days off, and now i've got to get on the phone again to this mob.

 

The film 'Falling down' comes to mind. 

 

I've had to speak to them a lot recently and always gotten through fairly quickly. They aren't the quickest when you are actually on the phone but their Live Chat is alright as well.

3 hours ago, Nookie Bear said:

They tried to put ours up from £93 to £136 so we phoned and got them to reduce it to £89

 

Still makes me angry how you have to make that kind of effort to avoid being ripped off. How is it even legal to charge wildly different terms for the same product? Imagine Hearts set a price of £500 for season tickets but you were able to haggle it down. 

Vlads Dynamic Pricing

1 minute ago, Bordeaux 03 said:

The only company I know that ask you to type in your password on the phone just to enable you to speak to them. Any normal company verifies identity just by address or DOB. It's if they make it deliberately hard to speak to someone.

Aye that sounds secure...

Such a pain to put in your password as well. Some people will literally moan at anything.

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Salad Fingers

Our Sky broadband is now £50 a month. 

 

I wouldn't mind so much but the Vodafone mobile router we got for two years free with the wee ones ipad gets a better signal to my phone than the feckin sky router. 

 

Signal strength on the Firestick using Sky:  MARGINAL 

 

Signal strength on the Firestick using Vodafone:  Very Good 

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Percival King

Consistently one of the worst companies I have ever dealt with. I’ve had so many dis-spiriting interactions with them over the years. I hate it when my contract's up for renewal.

Ironically, I get more customer satisfaction questionnaires from them than from anyone else.

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The Internet

Sky's broadband is by far the worst I've had out of the big 3.

 

I find virgin media really good tbf, never had any issues and always find them easy enough to get through to. Decentish value with the current package too considering they've got sky and bt sport which is my main reason for even having a TV package. 

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Harry Potter
1 hour ago, The Internet said:

Sky's broadband is by far the worst I've had out of the big 3.

 

I find virgin media really good tbf, never had any issues and always find them easy enough to get through to. Decentish value with the current package too considering they've got sky and bt sport which is my main reason for even having a TV package. 

Have to say Virgin media internet is very good, hardly any down time, did notice a cut in a you Tube video and noticed the wifi was down, was back on in 10 mins, was it bad speeds with sky or downtime issues.

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Bigsmak

I HATE VIRGIN 

 

worst customer service ever - hate them so much

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Greedy Jambo

I've just been on the phone with them for half an hour, £35 for 200mbs was the best they could do, plus £6 for my mobile sim (now with O2). 18 month contract. 

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Well they’re not all bad. I’ve been dodging the six monthly annoying phone calls they do to check you’re happy but decided to answer it today. Offered me an extra £4 on my bill but in exchange they would give me 350mb up from 200mb, free Netflix, max channel package, and Sky Cinema channels. So for all of that an actual £6 saving as I won’t have my £10 a month for Netflix to pay anymore 

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hughesie27
48 minutes ago, Tazio said:

Well they’re not all bad. I’ve been dodging the six monthly annoying phone calls they do to check you’re happy but decided to answer it today. Offered me an extra £4 on my bill but in exchange they would give me 350mb up from 200mb, free Netflix, max channel package, and Sky Cinema channels. So for all of that an actual £6 saving as I won’t have my £10 a month for Netflix to pay anymore 

Their deals just now are very good it has to be said. 

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