Greedy Jambo Posted June 30 Share Posted June 30 I'll keep it short, I'm tired of all this shit. £25 for broadband and sim card Upped to £36 not so long ago New bill is £48 without any warning or explanation. Absolutely knackered from work, was looking forward to a few days off, and now i've got to get on the phone again to this mob. The film 'Falling down' comes to mind. Quote Link to comment Share on other sites More sharing options...
obua Posted June 30 Share Posted June 30 1 minute ago, Greedy Jambo said: I'll keep it short, I'm tired of all this shit. £25 for broadband and sim card Upped to £36 not so long ago New bill is £48 without any warning or explanation. Absolutely knackered from work, was looking forward to a few days off, and now i've got to get on the phone again to this mob. The film 'Falling down' comes to mind. Go have a pot noodle and chill. Quote Link to comment Share on other sites More sharing options...
jamborich Posted July 1 Share Posted July 1 Feck me think you have a problem I pay £174 for my package how stupid is that Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted July 1 Share Posted July 1 7 hours ago, Greedy Jambo said: I'll keep it short, I'm tired of all this shit. £25 for broadband and sim card Upped to £36 not so long ago New bill is £48 without any warning or explanation. Absolutely knackered from work, was looking forward to a few days off, and now i've got to get on the phone again to this mob. The film 'Falling down' comes to mind. sick of paying for a landline another clown yesterday, Quote Link to comment Share on other sites More sharing options...
The Internet Posted July 1 Share Posted July 1 6 hours ago, jamborich said: Feck me think you have a problem I pay £174 for my package how stupid is that When your contract expires keep on at them and refuse any offer until they knock at least £80 off that. I pay £89 for every channel, 600mb broadband + unlimited sim which seems to be the standard, might be able to go even cheaper. Paying double that for any package is unjustifiable. Quote Link to comment Share on other sites More sharing options...
Nookie Bear Posted July 1 Share Posted July 1 They tried to put ours up from £93 to £136 so we phoned and got them to reduce it to £89 Still makes me angry how you have to make that kind of effort to avoid being ripped off. How is it even legal to charge wildly different terms for the same product? Imagine Hearts set a price of £500 for season tickets but you were able to haggle it down. Quote Link to comment Share on other sites More sharing options...
Captain Lithuania Posted July 1 Share Posted July 1 15 minutes ago, The Internet said: When your contract expires keep on at them and refuse any offer until they knock at least £80 off that. I pay £89 for every channel, 600mb broadband + unlimited sim which seems to be the standard, might be able to go even cheaper. Paying double that for any package is unjustifiable. Mines is about that with Gig fibre with them. Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted July 1 Share Posted July 1 3 hours ago, Nookie Bear said: They tried to put ours up from £93 to £136 so we phoned and got them to reduce it to £89 Still makes me angry how you have to make that kind of effort to avoid being ripped off. How is it even legal to charge wildly different terms for the same product? Imagine Hearts set a price of £500 for season tickets but you were able to haggle it down. I was paying about 160 a month to virgin, culled all sports, movie channels, wanted the landline out but he said was cheaper keeping it, dunno how that worked out, so paying 61 a month now with 200mbps internet, have a discount of 18.50 till contract runs out next sept, not got a clue how their pricing works, make it up as you go along. Quote Link to comment Share on other sites More sharing options...
Bordeaux 03 Posted July 1 Share Posted July 1 The only company I know that ask you to type in your password on the phone just to enable you to speak to them. Any normal company verifies identity just by address or DOB. It's if they make it deliberately hard to speak to someone. Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted July 1 Share Posted July 1 12 hours ago, Greedy Jambo said: I'll keep it short, I'm tired of all this shit. £25 for broadband and sim card Upped to £36 not so long ago New bill is £48 without any warning or explanation. Absolutely knackered from work, was looking forward to a few days off, and now i've got to get on the phone again to this mob. The film 'Falling down' comes to mind. I've had to speak to them a lot recently and always gotten through fairly quickly. They aren't the quickest when you are actually on the phone but their Live Chat is alright as well. 3 hours ago, Nookie Bear said: They tried to put ours up from £93 to £136 so we phoned and got them to reduce it to £89 Still makes me angry how you have to make that kind of effort to avoid being ripped off. How is it even legal to charge wildly different terms for the same product? Imagine Hearts set a price of £500 for season tickets but you were able to haggle it down. Vlads Dynamic Pricing 1 minute ago, Bordeaux 03 said: The only company I know that ask you to type in your password on the phone just to enable you to speak to them. Any normal company verifies identity just by address or DOB. It's if they make it deliberately hard to speak to someone. Aye that sounds secure... Such a pain to put in your password as well. Some people will literally moan at anything. Quote Link to comment Share on other sites More sharing options...
Salad Fingers Posted July 1 Share Posted July 1 Our Sky broadband is now £50 a month. I wouldn't mind so much but the Vodafone mobile router we got for two years free with the wee ones ipad gets a better signal to my phone than the feckin sky router. Signal strength on the Firestick using Sky: MARGINAL Signal strength on the Firestick using Vodafone: Very Good Quote Link to comment Share on other sites More sharing options...
Percival King Posted July 1 Share Posted July 1 Consistently one of the worst companies I have ever dealt with. I’ve had so many dis-spiriting interactions with them over the years. I hate it when my contract's up for renewal. Ironically, I get more customer satisfaction questionnaires from them than from anyone else. Quote Link to comment Share on other sites More sharing options...
The Internet Posted July 1 Share Posted July 1 Sky's broadband is by far the worst I've had out of the big 3. I find virgin media really good tbf, never had any issues and always find them easy enough to get through to. Decentish value with the current package too considering they've got sky and bt sport which is my main reason for even having a TV package. Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted July 1 Share Posted July 1 1 hour ago, The Internet said: Sky's broadband is by far the worst I've had out of the big 3. I find virgin media really good tbf, never had any issues and always find them easy enough to get through to. Decentish value with the current package too considering they've got sky and bt sport which is my main reason for even having a TV package. Have to say Virgin media internet is very good, hardly any down time, did notice a cut in a you Tube video and noticed the wifi was down, was back on in 10 mins, was it bad speeds with sky or downtime issues. Quote Link to comment Share on other sites More sharing options...
Bigsmak Posted July 1 Share Posted July 1 I HATE VIRGIN worst customer service ever - hate them so much Quote Link to comment Share on other sites More sharing options...
Greedy Jambo Posted July 4 Author Share Posted July 4 I've just been on the phone with them for half an hour, £35 for 200mbs was the best they could do, plus £6 for my mobile sim (now with O2). 18 month contract. Quote Link to comment Share on other sites More sharing options...
Tazio Posted July 7 Share Posted July 7 Well they’re not all bad. I’ve been dodging the six monthly annoying phone calls they do to check you’re happy but decided to answer it today. Offered me an extra £4 on my bill but in exchange they would give me 350mb up from 200mb, free Netflix, max channel package, and Sky Cinema channels. So for all of that an actual £6 saving as I won’t have my £10 a month for Netflix to pay anymore Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted July 7 Share Posted July 7 48 minutes ago, Tazio said: Well they’re not all bad. I’ve been dodging the six monthly annoying phone calls they do to check you’re happy but decided to answer it today. Offered me an extra £4 on my bill but in exchange they would give me 350mb up from 200mb, free Netflix, max channel package, and Sky Cinema channels. So for all of that an actual £6 saving as I won’t have my £10 a month for Netflix to pay anymore Their deals just now are very good it has to be said. Quote Link to comment Share on other sites More sharing options...
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