Stupid Sexy Flanders Posted March 1, 2022 Share Posted March 1, 2022 Is it not possible to phone the ticket office anymore? I tried today and yesterday and just got an automated message asking me to email them. When I did that, I got a reply asking for my number so they could call me, and I've not heard anything since! Which is rather frustrating. Quote Link to comment Share on other sites More sharing options...
soonbe110 Posted March 1, 2022 Share Posted March 1, 2022 Ticket office is closed on Mondays. Maybe a backlog of calls today. Not like them, usually super-efficient. Quote Link to comment Share on other sites More sharing options...
Stupid Sexy Flanders Posted March 1, 2022 Author Share Posted March 1, 2022 49 minutes ago, soonbe110 said: Ticket office is closed on Mondays. Maybe a backlog of calls today. Not like them, usually super-efficient. Aye I've been full of praise for them in the past, they're usually really good. Hopefully they get back to me again tomorrow. Quote Link to comment Share on other sites More sharing options...
jamboozy Posted March 1, 2022 Share Posted March 1, 2022 Reading the website, it reads to me that you can’t phone in to book your own seat for the cup game , you have to go into the ticket office in person, hope I’m reading it wrong and someone can guid me in the right direction. Quote Link to comment Share on other sites More sharing options...
Stupid Sexy Flanders Posted March 1, 2022 Author Share Posted March 1, 2022 12 minutes ago, jamboozy said: Reading the website, it reads to me that you can’t phone in to book your own seat for the cup game , you have to go into the ticket office in person, hope I’m reading it wrong and someone can guid me in the right direction. I booked mine online but didn't realise the only delivery option was "collect from Tynecastle". That's one of the reasons I'm trying to speak to them. Quote Link to comment Share on other sites More sharing options...
davemclaren Posted March 1, 2022 Share Posted March 1, 2022 10 minutes ago, Stupid Sexy Flanders said: I booked mine online but didn't realise the only delivery option was "collect from Tynecastle". That's one of the reasons I'm trying to speak to them. I booked mine and had the option to select digital tickets. Quote Link to comment Share on other sites More sharing options...
Stupid Sexy Flanders Posted March 1, 2022 Author Share Posted March 1, 2022 7 minutes ago, davemclaren said: I booked mine and had the option to select digital tickets. Really? I must have missed that. That's a pain in the arse. Quote Link to comment Share on other sites More sharing options...
Beave1874 Posted March 1, 2022 Share Posted March 1, 2022 Phoned earlier, no answer. Emailed them and got a reply back within 20 mins. Quote Link to comment Share on other sites More sharing options...
Alex Kintner Posted March 1, 2022 Share Posted March 1, 2022 3 hours ago, Stupid Sexy Flanders said: Is it not possible to phone the ticket office anymore? I tried today and yesterday and just got an automated message asking me to email them. When I did that, I got a reply asking for my number so they could call me, and I've not heard anything since! Which is rather frustrating. They’re really struggling staff-wise. Drop them a wee email and they’ll get back to you. Did that couple of weeks ago and Amanda got back to and was fab 👍🏻 Quote Link to comment Share on other sites More sharing options...
The Treasurer Posted March 1, 2022 Share Posted March 1, 2022 2 hours ago, Stupid Sexy Flanders said: I booked mine online but didn't realise the only delivery option was "collect from Tynecastle". That's one of the reasons I'm trying to speak to them. I got the option for it to be posted by Royal Mail Quote Link to comment Share on other sites More sharing options...
soonbe110 Posted March 1, 2022 Share Posted March 1, 2022 3 hours ago, Stupid Sexy Flanders said: I booked mine online but didn't realise the only delivery option was "collect from Tynecastle". That's one of the reasons I'm trying to speak to them. I booked online and had them posted out Quote Link to comment Share on other sites More sharing options...
Pasquale for King Posted March 1, 2022 Share Posted March 1, 2022 5 hours ago, Stupid Sexy Flanders said: Is it not possible to phone the ticket office anymore? I tried today and yesterday and just got an automated message asking me to email them. When I did that, I got a reply asking for my number so they could call me, and I've not heard anything since! Which is rather frustrating. I was round today, only saw one person there. She wasn’t having her best day. Quote Link to comment Share on other sites More sharing options...
Stupid Sexy Flanders Posted March 2, 2022 Author Share Posted March 2, 2022 7 hours ago, The Treasurer said: I got the option for it to be posted by Royal Mail 6 hours ago, soonbe110 said: I booked online and had them posted out That's so weird, I honestly don't think that option was there when I booked. I'll need to try and speak to them again today. Quote Link to comment Share on other sites More sharing options...
ri Alban Posted March 2, 2022 Share Posted March 2, 2022 26 minutes ago, Stupid Sexy Flanders said: That's so weird, I honestly don't think that option was there when I booked. I'll need to try and speak to them again today. Always have mine delivery by royal mail. Quote Link to comment Share on other sites More sharing options...
soonbe110 Posted March 2, 2022 Share Posted March 2, 2022 3 hours ago, Stupid Sexy Flanders said: That's so weird, I honestly don't think that option was there when I booked. I'll need to try and speak to them again today. I had the same issue with the previous rounds tickets. Had to collect them. Quote Link to comment Share on other sites More sharing options...
gerryjambo41 Posted March 2, 2022 Share Posted March 2, 2022 I tried to book my myself and my son's tickets for the cup tie online , but couldn't figure out how to assign his ticket to pay for both , I tried phoning and got the e-mail the ticket office message so I e-mailed and got a response next day with digital tickets attached . Very good service 👍 Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted March 2, 2022 Share Posted March 2, 2022 4 hours ago, ri Alban said: Always have mine delivery by royal mail. prefer to pick mine up, few days prior to game, Quote Link to comment Share on other sites More sharing options...
Libertarian Posted March 2, 2022 Share Posted March 2, 2022 16 hours ago, Stupid Sexy Flanders said: Is it not possible to phone the ticket office anymore? I tried today and yesterday and just got an automated message asking me to email them. When I did that, I got a reply asking for my number so they could call me, and I've not heard anything since! Which is rather frustrating. I had to email the ticket office last week and they were very quick in getting back to me. Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted March 2, 2022 Share Posted March 2, 2022 4 minutes ago, Libertarian said: I had to email the ticket office last week and they were very quick in getting back to me. They are normally very good with E-Mails, Quote Link to comment Share on other sites More sharing options...
Alan_R Posted March 2, 2022 Share Posted March 2, 2022 What's up with e-tickets? Not working online and can't get thru on phone Bit of a shambles from the club while trying to sell QF tickets Quote Link to comment Share on other sites More sharing options...
ri Alban Posted March 2, 2022 Share Posted March 2, 2022 2 hours ago, Harry Potter said: prefer to pick mine up, few days prior to game, Can I pick up mine when I come through for the games? Quote Link to comment Share on other sites More sharing options...
steve123 Posted March 2, 2022 Share Posted March 2, 2022 I was in the ticket office this morning and seemed to be a quite few staff about. Quote Link to comment Share on other sites More sharing options...
Chaps Posted March 2, 2022 Share Posted March 2, 2022 Anyone managed to get through to them today? Been trying since this morning but no success. Fired them an email anyway. Quote Link to comment Share on other sites More sharing options...
chrisyboy7 Posted March 2, 2022 Share Posted March 2, 2022 8 minutes ago, Chaps said: Anyone managed to get through to them today? Been trying since this morning but no success. Fired them an email anyway. Hi M8 It's always best to email them Quote Link to comment Share on other sites More sharing options...
Fxxx the SPFL Posted March 2, 2022 Share Posted March 2, 2022 4 hours ago, Harry Potter said: prefer to pick mine up, few days prior to game, Me too HP walk past Tynie twice a week on my six mile walk home. Quote Link to comment Share on other sites More sharing options...
wavydavy Posted March 2, 2022 Share Posted March 2, 2022 20 hours ago, jamboozy said: Reading the website, it reads to me that you can’t phone in to book your own seat for the cup game , you have to go into the ticket office in person, hope I’m reading it wrong and someone can guid me in the right direction. I went into my account and my seats are already reserved automatically. There is a red dot beside the section at the top of the page where you buy tickets. You have to be logged in though. Quote Link to comment Share on other sites More sharing options...
jamboozy Posted March 2, 2022 Share Posted March 2, 2022 51 minutes ago, wavydavy said: I went into my account and my seats are already reserved automatically. There is a red dot beside the section at the top of the page where you buy tickets. You have to be logged in though. Got it davy 👍thanks Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted March 2, 2022 Share Posted March 2, 2022 3 hours ago, ri Alban said: Can I pick up mine when I come through for the games? Aye ri, but on matchday there is normally a lot of folk collecting tickets so i avoid that. Quote Link to comment Share on other sites More sharing options...
davemclaren Posted March 2, 2022 Share Posted March 2, 2022 8 minutes ago, Harry Potter said: Aye ri, but on matchday there is normally a lot of folk collecting tickets so i avoid that. Eats into valuable pub time. Quote Link to comment Share on other sites More sharing options...
Highlander Posted March 2, 2022 Share Posted March 2, 2022 I phoned yesterday with a ticket-related query, got straight through and they were as helpful as ever. Quote Link to comment Share on other sites More sharing options...
Highlander Posted March 2, 2022 Share Posted March 2, 2022 (edited) 2 hours ago, **** the SPFL said: Me too HP walk past Tynie twice a week on my six mile walk home. Six mile walk home? You must be as fit as a butcher's pencil. Edited March 2, 2022 by Highlander typo Quote Link to comment Share on other sites More sharing options...
jdl2002 Posted March 2, 2022 Share Posted March 2, 2022 Can’t praise them enough, one email mid-afternoon and all my worries dissolved within 20 minutes. Son away overnight elsewhere and took my ticket with him Quote Link to comment Share on other sites More sharing options...
davemclaren Posted March 2, 2022 Share Posted March 2, 2022 8 minutes ago, jdl2002 said: Can’t praise them enough, one email mid-afternoon and all my worries dissolved within 20 minutes. Son away overnight elsewhere and took my ticket with him Get that will changed. 😄 Quote Link to comment Share on other sites More sharing options...
jdl2002 Posted March 2, 2022 Share Posted March 2, 2022 5 hours ago, davemclaren said: Get that will changed. 😄 🤣 Quote Link to comment Share on other sites More sharing options...
mitch41 Posted March 2, 2022 Share Posted March 2, 2022 (edited) 46 minutes ago, jdl2002 said: 🤣 I tried from Friday to Monday to book mine and a mates season ticket seats for the St Mirren Cup game on line but couldn’t because Ticketmaster never had a system for it or if it did I would take a PC genius to find it. Anyway I ended up having to travel to Tynecastle on Tuesday, This problem of buying your seat for Cup games should never happen. Edited March 2, 2022 by mitch41 Quote Link to comment Share on other sites More sharing options...
Fxxx the SPFL Posted March 2, 2022 Share Posted March 2, 2022 6 hours ago, Highlander said: Six mile walk home? You must be as fit as a butcher's pencil. If only that was true coming up for 65 it’s the only exercise I get now apart from the bedroom when I put my jammies on Quote Link to comment Share on other sites More sharing options...
davemclaren Posted March 3, 2022 Share Posted March 3, 2022 51 minutes ago, mitch41 said: I tried from Friday to Monday to book mine and a mates season ticket seats for the St Mirren Cup game on line but couldn’t because Ticketmaster never had a system for it or if it did I would take a PC genius to find it. Anyway I ended up having to travel to Tynecastle on Tuesday, This problem of buying your seat for Cup games should never happen. Look for the red dot… Quote Link to comment Share on other sites More sharing options...
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