Gershwin Posted July 24, 2021 Posted July 24, 2021 Does anyone know if we're getting new season ticket smart cards this season? Just realised I hadn't been sent a new one but not sure if we're just supposed to use the cursed 2019/20 one? Quote
Jack Torrance Posted July 24, 2021 Posted July 24, 2021 They only get changed if you move seats. You can ask for a new one if it's getting grubby though. Quote
soonbe110 Posted July 24, 2021 Posted July 24, 2021 33 minutes ago, Gershwin said: Does anyone know if we're getting new season ticket smart cards this season? Just realised I hadn't been sent a new one but not sure if we're just supposed to use the cursed 2019/20 one? Only if capacity returns to at least the number of season tickets sold otherwise tickets will be mailed out after every ballot. Seems that only all season tickets can be activated at any one game. Don’t have the capability to activate only those successful in ballot. Quote
1953 Posted July 24, 2021 Posted July 24, 2021 2 minutes ago, soonbe110 said: Only if capacity returns to at least the number of season tickets sold otherwise tickets will be mailed out after every ballot. Seems that only all season tickets can be activated at any one game. Don’t have the capability to activate only those successful in ballot. Activating the successful ones wouldn't work IMO as you're also given a seat to sit in which in all likelihood won't be your ST seat. Anyway, I renewed mine by phone and asked about cards and was told to use my current card when we're all allowed back in. Quote
henryheart Posted July 25, 2021 Posted July 25, 2021 When I renewed my ticket in person at the ticket office I was told that my existing smartcard had been reactivated. Hope this helps. Quote
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