hearts00 Posted August 11, 2012 Share Posted August 11, 2012 I know this is trivial in the big scheme of the Liverpool game but if someone can answer this I would be most grateful. All my loyalty points have lapsed so I am sitting on zero after not being able to make many games over the last two years. I went online to buy three tickets for the Killie game in September and the Inverness game on Saturday. I was able to buy tickets for the Killie game but I am blocked from doing so for the Inverness game. I then phoned up and ticket master said they can't sell me tickets for the Inverness game and I would have to phone Hearts directly. Problem is how do you actually get through to someone at Hearts as every option inevitably means you end up at a ticket master agent? can anyone help with this? Link to comment Share on other sites More sharing options...
Paolo Posted August 11, 2012 Share Posted August 11, 2012 I know this is trivial in the big scheme of the Liverpool game but if someone can answer this I would be most grateful. All my loyalty points have lapsed so I am sitting on zero after not being able to make many games over the last two years. I went online to buy three tickets for the Killie game in September and the Inverness game on Saturday. I was able to buy tickets for the Killie game but I am blocked from doing so for the Inverness game. I then phoned up and ticket master said they can't sell me tickets for the Inverness game and I would have to phone Hearts directly. Problem is how do you actually get through to someone at Hearts as every option inevitably means you end up at a ticket master agent? can anyone help with this? If you bought tickets for games last season under your reference you should have enough points. The option, I can not recall. I think it is 8 or some high number and that is direct to the ticket office rather than ticket master. Link to comment Share on other sites More sharing options...
Captain Bubblebeard Posted August 11, 2012 Share Posted August 11, 2012 It's the same number but option 1 then 8. Gets you through to hearts ticket office. Just called myself after similar pain of waiting in a big queue (at god knows what per minute!) and being told I couldn't book with the call centre as I am the carer for a disabled fan. Using the 1,8 option, I got to the top of a (much shorter - 5 minutes, maybe) queue twice and got cut off, but third time lucky got through. Good luck fella - typical hearts/call centre inefficiency/lack of clarity - worth it to see us take down (!!) the scousers though! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.