LADBROKES ARE ACTUALLY GOOD GUYS!

[Regal Kingston]

Running on from yesterdays thread a quite extraordinary turn of events occured -

 

I went in to pick up my winnings after work around 6 with a spring in my step and handed over my newly enhanced winning slip. The bookie then tells me that my bet had already been paid out to somebody claiming they had lost the ticket but knew the teams and the time the bet was staked.

 

When I was in on Wednesday trying to get my winnings a couple of punters were listening into the conversation and getting their two cents in. Going on about how the game would not have been void for a week if I had bet online and how it was terrible and how Dundee would win etc.

 

I thought nothing of it and thought it was just some gamblers v bookie banter well anyway it turns out that one of the ****ers memorised my teams and went and claimed the bet on the Thursday afternoon!

 

I put the bet on on my way home from work so I guess the guy got lucky by saying I had put the bet on the same time Tuesday that I was in the shop on Wednesday.

 

I was absolutely boiling but held it together as the teller phoned his boss. He couldn't contact him so I gave him my mobile number to phone me back when there was any news. He phoned me about half an hour later to tell me to come back to the shop to collect my winnings. He explained what happened and gave me a free ?10 bet for my troubles.

 

Fair play to Ladbrokes and their staff who looked into the CCTV, recognised the desperate opportunist and what had happened and paid out.

 

I take it all back.

 

The lesson learned for me here is never to even give strangers a glimpse at your coupon - Hold it close to your chest as if it was a pair of aces. (Although it never would have happened if they had paid out after Tuesdays postponement.)

[JyTees]

Running on from yesterdays thread a quite extraordinary turn of events occured -

 

I went in to pick up my winnings after work around 6 with a spring in my step and handed over my newly enhanced winning slip. The bookie then tells me that my bet had already been paid out to somebody claiming they had lost the ticket but knew the teams and the time the bet was staked.

 

When I was in on Wednesday trying to get my winnings a couple of punters were listening into the conversation and getting their two cents in. Going on about how the game would not have been void for a week if I had bet online and how it was terrible and how Dundee would win etc.

 

I thought nothing of it and thought it was just some gamblers v bookie banter well anyway it turns out that one of the ****ers memorised my teams and went and claimed the bet on the Thursday afternoon!

 

I put the bet on on my way home from work so I guess the guy got lucky by saying I had put the bet on the same time Tuesday that I was in the shop on Wednesday.

 

I was absolutely boiling but held it together as the teller phoned his boss. He couldn't contact him so I gave him my mobile number to phone me back when there was any news. He phoned me about half an hour later to tell me to come back to the shop to collect my winnings. He explained what happened and gave me a free ?10 bet for my troubles.

 

Fair play to Ladbrokes and their staff who looked into the CCTV, recognised the desperate opportunist and what had happened and paid out.

 

I take it all back.

 

The lesson learned for me here is never to even give strangers a glimpse at your coupon - Hold it close to your chest as if it was a pair of aces. (Although it never would have happened if they had paid out after Tuesdays postponement.)

 

Mumping yer gums about it on t'internet might not be agreat idea either...

[Johanes de Silentio]

Mumping yer gums about it on t'internet might not be agreat idea either...

 

Still, a happy ending - not one but TWO punters shaft the bookie - awlright!

 

Thriminy.

[Jimmy McNulty]

I imagine legally they HAD to give you the money. You had the ticket, you had proven its yours.

[Peebo]

I imagine legally they HAD to give you the money. You had the ticket, you had proven its yours.

 

Gambling debts are not legally enforceable, so I would imagine that they did not HAVE to do anything.

[Boof]

Is it classed as a debt?

 

I'd've thought it was some form of contract...over to the lawmen...

[The Old Tolbooth]

They probably checked cctv footage to see who placed the original bet and then again to see who claimed the bet as a lost slip, luckily these places have cctv nowadays or they may well have rejected that the ticket was yours as they would have no way of knowing who placed the bet.

 

It could possibly have been disastrous for you too as they may have thought you were trying to commit fraud without the proof of cctv and thought you were trying to cash in a slip that you found

[billyboy38]

If i was the cashier, i would have checked the cctv before setteling the bet without the coupon....doh!

[The Old Tolbooth]

If i was the cashier, i would have checked the cctv before setteling the bet without the coupon....doh!

 

Yeah you'd think common sense would apply there mate, instead you put your name and address (anybodies name and address) on the back of a slip and it seems to appease them.

[The Duke]

I thought the twist in the tale was going to be that a fellow kickbacker had claimed your winnigs after reading your troubles on the board, cue about 100 pages of thread!!!!

 

On the subject of betting I'm pretty sure that bookies are not bound by law to pay out at all and are well within their "legal" rights to tell you to sling your hook if they so wish.

[K1874M]

Well done mate....

 

Coral tried to rip me off, took two trips to the bookies to sort out and not even a sniff of a free bet.... all becuase the teller couldn't manually calculate a bet.

 

*****

[duckandcover]

Out of interest where is this bookies located?

[Rocco_Jambo]

Gambling debts are not legally enforceable, so I would imagine that they did not HAVE to do anything.

 

Gambling debts are legally enforceable by law and had they not paid out he would have had the option of taking them to the small claims court under breach of contract.

[Victorian]

sounds like some feckless pug munter saw an opportunity to stow away aboard the she honey express and the even more feckless bookie staff were negligent in their duty to keep out the riff-raff.

 

that's bookie staff for you though.

 

imbeciles.

[Tiberius Stinkfinger]

sounds like some feckless pug munter saw an opportunity to stow away aboard the she honey express and the even more feckless bookie staff were negligent in their duty to keep out the riff-raff.

 

that's bookie staff for you though.

 

imbeciles.

 

Your patter is pretty Stanton at the best of times but it seems to be sinking to a whole new urinal level.

 

Nice one Ladbrokes imo.

[Boris]

I picked up my bet at the Ladbrokes on Morningside Road after I'd lost my winning slip.

 

This was back in 2005 and I'd bet on England to win the Ashes. I knew when I had placed the bet so they found a scan of the actual slip. The bloke behind the counter asked me sign something, compared handwriting and then paid out. No bother at all.

[Acey]

If i was the cashier, i would have checked the cctv before setteling the bet without the coupon....doh!

 

Yeah you'd think common sense would apply there mate, instead you put your name and address (anybodies name and address) on the back of a slip and it seems to appease them.

 

1. Cashiers aren't able to check CCTV footage themselves.

 

2. Security departments are too busy to go checking CCTV archives every time some muppet loses his slip.

[bebeto]

Gambling debts are not leagally enforcable due to something called the Statute of Anne dating back to the 1800's. Yes you can be taken to court for them but all that would happen is you would not be allowed to bet in the companys who you owe the money to shops, ie Ladbrokes, untill the debt is paid.

 

I know this as I used to work in the casino industry and a punter owed over 250,000 grand and there was no way of getting it back unless he paid out of the kindness of his heart!!!

[Rocco_Jambo]

The bookies must love people that believe that they have no obligation to give you money you've won and you have no remedy against them to get it off them.

 

See S.335 of the Gambling Act 2005 -

 

335 Enforceability of gambling contracts .

 

(1) The fact that a contract relates to gambling shall not prevent its enforcement.

 

Therefore any money owed to you by the bookie is enforceable in court as a contract. The only way they cannot pay you money they owe is if the contract is void under contract law i.e for situations such as 'palpable error'.

 

So all Ladbrokes have done is fulfilled their contractual obligation to the OP.

[GforGallo]

Which Ladbrokes was it?

[Jamdub]

The moral of this story is:

 

Bet Online

[FORTHCLYDE]

Don't trust ladbrokes I witnessed an older woman at the Junction Street office win ?2.00 at the roulette machine. It did not pay out she and her partner (I'm afraid they both had learning difficulties) try to explain what happened. The girl behind counter would not pay out, she did check the machine and said there was nothing wrong. When I stepped forward to say the old woman was correct and why would anyone try to rob ?2.00 she told me to go away.

I complained to the gaming board but was told as it was not my bet I could do nothing.

[this_is_my_story]

Don't trust ladbrokes I witnessed an older woman at the Junction Street office win ?2.00 at the roulette machine. It did not pay out she and her partner (I'm afraid they both had learning difficulties) try to explain what happened. The girl behind counter would not pay out, she did check the machine and said there was nothing wrong. When I stepped forward to say the old woman was correct and why would anyone try to rob ?2.00 she told me to go away.

I complained to the gaming board but was told as it was not my bet I could do nothing.

 

To be fair though, that about sums up the majority of those who frequent licensed betting offices.

[Dr Ian Malcolm]

Yeah you'd think common sense would apply there mate, instead you put your name and address (anybodies name and address) on the back of a slip and it seems to appease them.

 

No one in the shop has access to CCTV, its all done at central security.

 

As for lost slips, what happens is you fill out a claims form with name, address etc and write out a copy of the bet as close a possible to the original, this gets processed, the bet is settled, and you get paid.

 

Obviously with a coupon, they all look the same as you're just marking the boxes, and with the amount that get put on, its pretty impossible for the cashier to remember who put what on a quickslip.

 

Some chancer has obviously taken advantage of this. Luckily most shops have CCTV - hasn't always been the case. If it was a hand-written bet on a plain slip, he'd have been found out.

[Smack]

Still, a happy ending - not one but TWO punters shaft the bookie - awlright!

 

Thriminy.

 

One ****bag fraudster picked up a bet, another was left feeling hard done by....but even then he still managed to pick his bet up. What does that tell you? Ladbrokes are fair...even when a punter's claim seems ridiculous. The guy who lost his slip could quite easily have been working with someone else (I don't think that's what happened in this case.....but it happens...often). Bookies are completely accountable for every transaction they make, and any transaction can be disputed via IBAS. Give that old school "bookies are out to rob you" rubbish a rest. If you are due to be paid, they will pay you, and sometimes you'll even get paid when you have made an error.

[stirlo]

The bookies must love people that believe that they have no obligation to give you money you've won and you have no remedy against them to get it off them.

 

See S.335 of the Gambling Act 2005 -

 

335 Enforceability of gambling contracts .

 

(1) The fact that a contract relates to gambling shall not prevent its enforcement.

 

Therefore any money owed to you by the bookie is enforceable in court as a contract. The only way they cannot pay you money they owe is if the contract is void under contract law i.e for situations such as 'palpable error'.

 

So all Ladbrokes have done is fulfilled their contractual obligation to the OP.

 

But the question is: what are the terms of the contract between the punter and the bookmaker? Presumably any bet a punter puts on at a bookmaker is subject to the terms and conditions set by the bookmaker.

 

I suppose that in reality though, its in the interest of bookmakers to show good faith when it comes to bets - because if they generally did not show good faith, punters would not place bets with them. i.e. a huge part of the goodwill of a bookmaker, is their reputation for being reasonable in their interpretation of the terms of the bet.

[bighusref]

The lesson learned for me here is never to even give strangers a glimpse at your coupon - Hold it close to your chest as if it was a pair of aces. (Although it never would have happened if they had paid out after Tuesdays postponement.)

 

I'd like to think that you also learned a little bit more about bets on matches that have been postponed. Chiefly, Ladbrokes procedure if the game is replayed in the same week.

[The Don]

But the question is: what are the terms of the contract between the punter and the bookmaker? Presumably any bet a punter puts on at a bookmaker is subject to the terms and conditions set by the bookmaker.

 

I suppose that in reality though, its in the interest of bookmakers to show good faith when it comes to bets - because if they generally did not show good faith, punters would not place bets with them. i.e. a huge part of the goodwill of a bookmaker, is their reputation for being reasonable in their interpretation of the terms of the bet.

 

The "Contract" is the bookmaker Selling something in bookmakers case "Bets" You make an "OFFER" to place the bet the bookie "Accepts" your offer by taking your money and giving you the reciept.

 

Under contract law an "OFFER" + "ACCEPTANCE" is a legal binding contract.

 

Contract Law slightly differs between England and Scotland though.

 

In Scotland a contract can be legally binding "Verbally" - Without written proof, although if that was the case in any dispute it is extremely difficult to prove unless there are witnesses to the contract being made.

 

In England you cannot have a "Verbal Contract" it must have wriiten proof

[JimboTheJambo]

a thoroughly touching post.

[Only a Game]

a thoroughly touching post.

 

Ive got another touching story involving William Hills

 

Last week I had a very small fun wager on Bolton vs Arsenal. A fiver on Bolton first corner in the first 15 minutes.

 

Bolton's first corner arrived at 14 minutes 58 seconds (I watched it on Sky)

 

I eagerly awaited my payout of a stonking ?10 odds at the end of the game and nothing appeared.

 

I emailed them and they said the first corner of the game was recorded at 24 minutes 12 seconds.

 

Anyway 6 or 7 email exchanges later I managed to persuade Marianne of William Hills customer services to watch a replay of the first part of the game, which, to get me off her back, she did.

 

Lo and behold I got paid out my ?10.37 yesterday, Got a free ?20 bet and a nice email from fun loving Marianne. So Ive lumped the lot on Mikey to score anytime today at 6/1. Marianne assures me she will personally look out for the bet coming in (or failing) and will also pay a 25% bonus if it does.

 

Hats off to good old William Hill I say.

[Johanes de Silentio]

One ****bag fraudster picked up a bet, another was left feeling hard done by....but even then he still managed to pick his bet up. What does that tell you? Ladbrokes are fair...even when a punter's claim seems ridiculous. The guy who lost his slip could quite easily have been working with someone else (I don't think that's what happened in this case.....but it happens...often). Bookies are completely accountable for every transaction they make, and any transaction can be disputed via IBAS. Give that old school "bookies are out to rob you" rubbish a rest. If you are due to be paid, they will pay you, and sometimes you'll even get paid when you have made an error.

 

Point taken - which branch of Ladbrokes do you work in, then?

 

**** the bookie!

[Rocco_Jambo]

But the question is: what are the terms of the contract between the punter and the bookmaker? Presumably any bet a punter puts on at a bookmaker is subject to the terms and conditions set by the bookmaker.

 

I suppose that in reality though, its in the interest of bookmakers to show good faith when it comes to bets - because if they generally did not show good faith, punters would not place bets with them. i.e. a huge part of the goodwill of a bookmaker, is their reputation for being reasonable in their interpretation of the terms of the bet.

 

Well like most companies they will have terms and conditions but like any company they cant set terms which are 'unfair', which would certainly include paying out to someone else who was not who they should have. Just like if a company sent someone else your three piece suite you had ordered that doesn't cancel their obligation to you.