Shanks Posted April 28 Share Posted April 28 This may have been answered. Want to renew my season ticket but also want to put my ticket on exchange for rangers game. Hearts say dont renew if plan on using exchange again but the deadline is way before rangers game. take it i will just lose my credit i get for the rangers game (provided the ticket sells and exchange even opens for it) Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted April 28 Share Posted April 28 19 minutes ago, Shanks said: This may have been answered. Want to renew my season ticket but also want to put my ticket on exchange for rangers game. Hearts say dont renew if plan on using exchange again but the deadline is way before rangers game. take it i will just lose my credit i get for the rangers game (provided the ticket sells and exchange even opens for it) Because there were no more Home games before deadline i renewed last week, despite not being able to make Dundee game. Just luck of the draw. Quote Link to comment Share on other sites More sharing options...
Jambo-Fox Posted April 28 Share Posted April 28 I’ve just renewed! i claimed the ticket exchange discount this year (didn’t last year) and paid the reduced amount. The reduced amount has left my bank account. However the e mail from Ticketmaster quotes the full amount. Quote Link to comment Share on other sites More sharing options...
Chuck Berry Posted April 28 Share Posted April 28 4 hours ago, Shanks said: This may have been answered. Want to renew my season ticket but also want to put my ticket on exchange for rangers game. Hearts say dont renew if plan on using exchange again but the deadline is way before rangers game. take it i will just lose my credit i get for the rangers game (provided the ticket sells and exchange even opens for it) As it stands, you get nothing if you place Dundee/Rangers tickets on the TE, so renew now. However, this has been raised with the club to see if credit can be carried forward from those 2 games. Quote Link to comment Share on other sites More sharing options...
davemclaren Posted April 29 Author Share Posted April 29 16 hours ago, Chuck Berry said: As it stands, you get nothing if you place Dundee/Rangers tickets on the TE, so renew now. However, this has been raised with the club to see if credit can be carried forward from those 2 games. I imagine it's a system issue that will need resolved. Quote Link to comment Share on other sites More sharing options...
Bonnie Prince Charlie Posted April 29 Share Posted April 29 On 27/04/2024 at 15:12, Kalamazoo Jambo said: Worth checking your spam/junk folder if you haven’t already. I sent two voice messages today, no reply, attempted to send email but doesn’t work from my email. I would just like confirmation as I do not have time to go to TO, according to bank my money has been been taken Quote Link to comment Share on other sites More sharing options...
Dunks Posted April 29 Share Posted April 29 21 minutes ago, Bonnie Prince Charlie said: I sent two voice messages today, no reply, attempted to send email but doesn’t work from my email. I would just like confirmation as I do not have time to go to TO, according to bank my money has been been taken Have you checked your eticket account? Quote Link to comment Share on other sites More sharing options...
Scott Leitch Posted April 29 Share Posted April 29 27 minutes ago, Bonnie Prince Charlie said: I sent two voice messages today, no reply, attempted to send email but doesn’t work from my email. I would just like confirmation as I do not have time to go to TO, according to bank my money has been been taken It's closed on a Monday. Quote Link to comment Share on other sites More sharing options...
Sierra Delta Posted April 29 Share Posted April 29 18 hours ago, Jambo-Fox said: I’ve just renewed! i claimed the ticket exchange discount this year (didn’t last year) and paid the reduced amount. The reduced amount has left my bank account. However the e mail from Ticketmaster quotes the full amount. That makes sense as the email will be quoting the cost of the season ticket itself, would image the payment method section will cover the amount to be debited from your bank account and any account credit used. Quote Link to comment Share on other sites More sharing options...
Bonnie Prince Charlie Posted April 29 Share Posted April 29 23 minutes ago, Scott Leitch said: It's closed on a Monday. Thanks, the email option was a joke, try again tomorrow, paying in the arse, had my present ST since 2004 and had one before that from 1984 Quote Link to comment Share on other sites More sharing options...
Bonnie Prince Charlie Posted April 29 Share Posted April 29 28 minutes ago, Scott Leitch said: It's closed on a Monday. Thanks, but maybe they should have a email & phone message stating that? Not getting at you just a pain Quote Link to comment Share on other sites More sharing options...
SUTOL Posted April 29 Share Posted April 29 19 minutes ago, Bonnie Prince Charlie said: Thanks, the email option was a joke, try again tomorrow, paying in the arse, had my present ST since 2004 and had one before that from 1984 Quote Link to comment Share on other sites More sharing options...
been here before Posted April 29 Share Posted April 29 20 minutes ago, Bonnie Prince Charlie said: Thanks, the email option was a joke, try again tomorrow, paying in the arse, had my present ST since 2004 and had one before that from 1984 I just used my card but might have bargained a bit if that was an option. Do you get a discount? Quote Link to comment Share on other sites More sharing options...
Famous 1874 Posted April 29 Share Posted April 29 Deadline is the 3rd of May right? Quote Link to comment Share on other sites More sharing options...
heartsfc_fan Posted April 29 Share Posted April 29 Renewed today Quote Link to comment Share on other sites More sharing options...
Fire_At_The_Disco Posted April 29 Share Posted April 29 Renewed mines earlier, I had £32 credit from exchange but the full £500 was taken off my card🤷🏻♂️ Did I do something wrong? Quote Link to comment Share on other sites More sharing options...
King Of The Cat Cafe Posted April 29 Share Posted April 29 1 minute ago, Fire_At_The_Disco said: Renewed mines earlier, I had £32 credit from exchange but the full £500 was taken off my card🤷🏻♂️ Did I do something wrong? Did you specifically choose the "use discount" option before payment? Quote Link to comment Share on other sites More sharing options...
kila Posted April 29 Share Posted April 29 1 hour ago, King Of The Cat Cafe said: Did you specifically choose the "use discount" option before payment? I forgot to do this as well, maybe skipped through too quickly or it wasn't obvious enough! It should be deducted by default to be honest... Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted April 29 Share Posted April 29 Applying the discount is pretty clear when renewing. Quote Link to comment Share on other sites More sharing options...
PapaShango Posted April 29 Share Posted April 29 That’s my 2 renewed today. I’m sure there will be a last minute rush this week with the deadline being end of the week I think. Looking forward already to season number 38 following the JT’s! Quote Link to comment Share on other sites More sharing options...
Jimw44 Posted April 29 Share Posted April 29 I never noticed discount either. Full 500 taken off account Quote Link to comment Share on other sites More sharing options...
scott herbertson Posted April 29 Share Posted April 29 renewed again, glutton for punishment (or a glutton for beer is maybe more accurate) Quote Link to comment Share on other sites More sharing options...
gjcc Posted April 29 Share Posted April 29 2 hours ago, been here before said: I just used my card but might have bargained a bit if that was an option. Do you get a discount? Hopefully contactless. Quote Link to comment Share on other sites More sharing options...
All roads lead to Gorgie Posted April 29 Share Posted April 29 23 minutes ago, scott herbertson said: renewed again, glutton for punishment (or a glutton for beer is maybe more accurate) More celebratory downing of the pints next season rather than drowning the sorrows as it usually is for us diehards, that's the hope😁 Quote Link to comment Share on other sites More sharing options...
Another Robbo Posted April 29 Share Posted April 29 22 hours ago, Jambo-Fox said: I’ve just renewed! i claimed the ticket exchange discount this year (didn’t last year) and paid the reduced amount. The reduced amount has left my bank account. However the e mail from Ticketmaster quotes the full amount. My email said order total (full amount) then payment method "mixed". The reduced amount was what i was charged. Could be clearer though. Quote Link to comment Share on other sites More sharing options...
AC Mallin_51 Posted April 29 Share Posted April 29 Can’t see many not renewing with at least 4 home games in Europe to look forward to next year Quote Link to comment Share on other sites More sharing options...
Selkirkhmfc1874 Posted April 29 Share Posted April 29 1 minute ago, AC Mallin_51 said: Can’t see many not renewing with at least 4 home games in Europe to look forward to next year After blowing 3rd last season and selling record number can see us exceeding last seasons total Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted April 29 Share Posted April 29 5 minutes ago, Selkirkhmfc1874 said: After blowing 3rd last season and selling record number can see us exceeding last seasons total If we have a waiting list presumably we have sold all STs available for the last few years? Quote Link to comment Share on other sites More sharing options...
1971fozzy Posted April 29 Share Posted April 29 30 minutes ago, Selkirkhmfc1874 said: After blowing 3rd last season and selling record number can see us exceeding last seasons total We sold out so I don’t think we can sell any more ? Maybe I’m wrong Quote Link to comment Share on other sites More sharing options...
cazzyy Posted April 29 Share Posted April 29 Renewed our 2 today, bring it on. Quote Link to comment Share on other sites More sharing options...
Selkirkhmfc1874 Posted April 29 Share Posted April 29 41 minutes ago, hughesie27 said: If we have a waiting list presumably we have sold all STs available for the last few years? A thought I seen somewhere that there's going to be more season tickets made available for next season ? Quote Link to comment Share on other sites More sharing options...
1874Jambo Posted April 30 Share Posted April 30 On 28/04/2024 at 20:03, Jambo-Fox said: I’ve just renewed! i claimed the ticket exchange discount this year (didn’t last year) and paid the reduced amount. The reduced amount has left my bank account. However the e mail from Ticketmaster quotes the full amount. How did you manage to claim the exchange money online? Quote Link to comment Share on other sites More sharing options...
Midloth_Iain Posted April 30 Share Posted April 30 48 minutes ago, 1874Jambo said: How did you manage to claim the exchange money online? It gives you the option through your e-Ticketing account Quote Link to comment Share on other sites More sharing options...
coatbridgejambo Posted April 30 Share Posted April 30 16 hours ago, Famous 1874 said: Deadline is the 3rd of May right? 4th is it not? Quote Link to comment Share on other sites More sharing options...
johnking123 Posted April 30 Share Posted April 30 2 minutes ago, coatbridgejambo said: 4th is it not? Yes Quote Link to comment Share on other sites More sharing options...
DG_HMFC Posted April 30 Share Posted April 30 £500 + 1.50 admin fee well spent. Quote Link to comment Share on other sites More sharing options...
feedtheroman2 Posted April 30 Share Posted April 30 We are in the roseburn and due to renew. Anyone know if we can swap? Pretty sure we are bronze section. Miss the wheatfield to be honest ! Quote Link to comment Share on other sites More sharing options...
been here before Posted April 30 Share Posted April 30 Ach shite, apologies. I renewed last Thursday but forgot to come on here and tell everyone. Quote Link to comment Share on other sites More sharing options...
DG_HMFC Posted April 30 Share Posted April 30 1 minute ago, been here before said: Ach shite, apologies. I renewed last Thursday but forgot to come on here and tell everyone. Glad you finally remembered. Quote Link to comment Share on other sites More sharing options...
hughesie27 Posted April 30 Share Posted April 30 11 minutes ago, feedtheroman2 said: We are in the roseburn and due to renew. Anyone know if we can swap? Pretty sure we are bronze section. Miss the wheatfield to be honest ! Assume that is a Categroy B ST, so you'd be swapping but also having to upgrade to a regular ST. Probably best to contact the TO for that. Quote Link to comment Share on other sites More sharing options...
davemclaren Posted April 30 Author Share Posted April 30 I was in the ticket office this morning to do 'stuff' and there was a steady trickle of people coming in to renew. Quote Link to comment Share on other sites More sharing options...
HoGwash Posted April 30 Share Posted April 30 51 minutes ago, feedtheroman2 said: We are in the roseburn and due to renew. Anyone know if we can swap? Pretty sure we are bronze section. Miss the wheatfield to be honest ! You need to renew your current seat this week and after the renewal period ends there will be a window for seat swaps. Quote Link to comment Share on other sites More sharing options...
poultry Posted April 30 Share Posted April 30 Just renewed. 🇱🇻 Quote Link to comment Share on other sites More sharing options...
soonbe110 Posted April 30 Share Posted April 30 On 29/04/2024 at 15:49, Famous 1874 said: Deadline is the 3rd of May right? Think it’s 5pm Saturday. Quote Link to comment Share on other sites More sharing options...
luckydug Posted April 30 Share Posted April 30 2 hours ago, been here before said: Ach shite, apologies. I renewed last Thursday but forgot to come on here and tell everyone. I renewed last week and forgot to declare it to JKB ticket police. Will I be stripped of my PHM status. ? Quote Link to comment Share on other sites More sharing options...
Sooks Posted April 30 Share Posted April 30 2 hours ago, davemclaren said: I was in the ticket office this morning to do 'stuff' and there was a steady trickle of people coming in to renew. “ stuff “ = buying Kickback tickets amirite Quote Link to comment Share on other sites More sharing options...
brownkg Posted April 30 Share Posted April 30 2 hours ago, davemclaren said: I was in the ticket office this morning to do 'stuff' and there was a steady trickle of people coming in to renew. 40 years in IT and your technical term is "stuff" Quote Link to comment Share on other sites More sharing options...
davemclaren Posted April 30 Author Share Posted April 30 2 hours ago, Sooks said: “ stuff “ = buying Kickback tickets amirite Could be. 😄 Quote Link to comment Share on other sites More sharing options...
davemclaren Posted April 30 Author Share Posted April 30 1 hour ago, brownkg said: 40 years in IT and your technical term is "stuff" 😎 Quote Link to comment Share on other sites More sharing options...
Boghell51 Posted May 1 Share Posted May 1 Myself and son renewed this morning Quote Link to comment Share on other sites More sharing options...
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