Bull's-eye Posted August 11, 2022 Share Posted August 11, 2022 34 minutes ago, bawheed said: No ticket exchange for this game as not Cat A match, I cant make it but just give ticket to a pal, think Hearts are missing a trick making no buy back for all games that are a sell out. Epic slaver. Quote Link to comment Share on other sites More sharing options...
bawheed Posted August 11, 2022 Share Posted August 11, 2022 24 minutes ago, Sir Craig Gordon said: Nonsense. The game has sold out and ticket exchange is open. You are correct just put my ticket up in main stand. When I tried to put ticket up first thing this morning the facility was not there. Quote Link to comment Share on other sites More sharing options...
Gmcjambo Posted August 11, 2022 Share Posted August 11, 2022 In Cyprus and using the ticket exchange for 1st time - 2 tickets in section E. Incredible demand for tickets this season, it’s fantastic to see! Quote Link to comment Share on other sites More sharing options...
Jimbojack Posted August 11, 2022 Share Posted August 11, 2022 Just put my ticket on ticket exchange Wheatfield block F row 9 seat 24 Spoiler Quote Link to comment Share on other sites More sharing options...
scott herbertson Posted August 11, 2022 Share Posted August 11, 2022 45 minutes ago, bawheed said: You are correct just put my ticket up in main stand. When I tried to put ticket up first thing this morning the facility was not there. That's right - I noticed that when I checked this morning. think we just have to accept its a new system and it will take them a while to get it working well Quote Link to comment Share on other sites More sharing options...
sac Posted August 11, 2022 Share Posted August 11, 2022 49 minutes ago, Bull's-eye said: Epic slaver. Or just a Bawheed? Quote Link to comment Share on other sites More sharing options...
Gorgie_Rules Posted August 11, 2022 Share Posted August 11, 2022 Our attendance for the Ross County game was only 18,202 and that was despite the sell out and the ticket exchange. I believe there was some ticket exchange seats unsold, Ross County didnt bring very many, and some probably just couldnt make it and didnt bother with the exchange. Probably why we’ll struggle to break 19k this season except for against hibs. Quote Link to comment Share on other sites More sharing options...
Heartsofgold Posted August 11, 2022 Share Posted August 11, 2022 1 minute ago, Gorgie_Rules said: Our attendance for the Ross County game was only 18,202 and that was despite the sell out and the ticket exchange. I believe there was some ticket exchange seats unsold, Ross County didnt bring very many, and some probably just couldnt make it and didnt bother with the exchange. Probably why we’ll struggle to break 19k this season except for against hibs. They won't count the additional Ticket Exchange sales in the attendance numbers. 18,202 is not bad for the 1st week in August, which is still peak holiday season as well. Quote Link to comment Share on other sites More sharing options...
Francis Albert Posted August 11, 2022 Share Posted August 11, 2022 Just tried again on my phone. Only option I got after clicking on Ticket Exchange was to buy tickets. The seat map for that was not available. The club's internet presence is very clunky considering Ann made her fortune in IT. Quote Link to comment Share on other sites More sharing options...
CARDIFFBOY Posted August 11, 2022 Share Posted August 11, 2022 Can’t make the game this Sunday so Section G, Row 28 Seat 9 has just been put on Ticket Exchange, HHGH Cardiff Boy Quote Link to comment Share on other sites More sharing options...
Francis Albert Posted August 11, 2022 Share Posted August 11, 2022 3 minutes ago, Heartsofgold said: They won't count the additional Ticket Exchange sales in the attendance numbers. 18,202 is not bad for the 1st week in August, which is still peak holiday season as well. The club still quotes 20099 as our capacity. In reality it is nowhere near that. Quote Link to comment Share on other sites More sharing options...
Heartsofgold Posted August 11, 2022 Share Posted August 11, 2022 1 minute ago, Francis Albert said: The club still quotes 20099 as our capacity. In reality it is nowhere near that. Luck if it's 19300 or so. Quote Link to comment Share on other sites More sharing options...
The Gorgie Posted August 11, 2022 Share Posted August 11, 2022 1 hour ago, AlphonseCapone said: Mental how folk just make stuff up and present it as fact eh 😂 I think people just don't understand how the ticket exchange works. It only becomes active once every non ST seat is sold. Hearts aren't going to resell your seat plus give you a % back when there is still walk up seats available 😂 Quote Link to comment Share on other sites More sharing options...
JALBO Posted August 11, 2022 Author Share Posted August 11, 2022 6 minutes ago, Gorgie_Rules said: Our attendance for the Ross County game was only 18,202 and that was despite the sell out and the ticket exchange. I believe there was some ticket exchange seats unsold, Ross County didnt bring very many, and some probably just couldnt make it and didnt bother with the exchange. Probably why we’ll struggle to break 19k this season except for against hibs. When the Roseburn is shared with two sets of supporters, by the time segregation and our not-for-sale seats are taken into account, our effective capacity is just over 19,000 by my calculations. So when an away support is only 200+ - and I say that with no disrespectect to Ross ***** whatsoever, a commendable number for the size of club and distance - we're left with hundreds of seats in that single section that cannot be sold. In the case of this Sunday's game, I expect the attendance will be in the 18,750 zone as United have sold their allocation. I think we can only expect 19,000+ when an away support has the whole Roseburn, as our segregation limits us to a final figure close to, but possibly just under, 19,000. I doubt very much that Ticket Exchange sales factor in our attendance figures. Quote Link to comment Share on other sites More sharing options...
JayTeeJnr Posted August 11, 2022 Share Posted August 11, 2022 19 minutes ago, JALBO said: When the Roseburn is shared with two sets of supporters, by the time segregation and our not-for-sale seats are taken into account, our effective capacity is just over 19,000 by my calculations. So when an away support is only 200+ - and I say that with no disrespectect to Ross ***** whatsoever, a commendable number for the size of club and distance - we're left with hundreds of seats in that single section that cannot be sold. In the case of this Sunday's game, I expect the attendance will be in the 18,750 zone as United have sold their allocation. I think we can only expect 19,000+ when an away support has the whole Roseburn, as our segregation limits us to a final figure close to, but possibly just under, 19,000. I doubt very much that Ticket Exchange sales factor in our attendance figures. Hopefully the club are looking at simple ways of increasing capacity. It’s been mentioned before; remove the tunnel in the Wheatfield, open up the bottom section M in the Roseburn a, cut down on the Roseburn segregation and make more seats for sale in T of the main stand. I’m sure when there were missing seats at the back row of the Roseburn and maybe permission could now be granted to raise the height of the Gorgie in sections V and W to introduce extra rows. It probably wasn’t a priority before but a few hundred seats could be reclaimed for a relatively small investment. Quote Link to comment Share on other sites More sharing options...
mitch41 Posted August 11, 2022 Share Posted August 11, 2022 19 minutes ago, JayTeeJnr said: Hopefully the club are looking at simple ways of increasing capacity. It’s been mentioned before; remove the tunnel in the Wheatfield, open up the bottom section M in the Roseburn a, cut down on the Roseburn segregation and make more seats for sale in T of the main stand. I’m sure when there were missing seats at the back row of the Roseburn and maybe permission could now be granted to raise the height of the Gorgie in sections V and W to introduce extra rows. It probably wasn’t a priority before but a few hundred seats could be reclaimed for a relatively small investment. That tunnel in the Wheatfield has been a godsend for the club. Oh and by the way Hearts don’t need more land to expand the the Wheatfield and Roseburns stands all they need is to buy the air space behind these stands just like clubs like Celtic did with the cemetery opposite their main stand. It has been done else where. Quote Link to comment Share on other sites More sharing options...
JALBO Posted August 11, 2022 Author Share Posted August 11, 2022 seat map is still down so far as I can tell........that's been a few hours now Quote Link to comment Share on other sites More sharing options...
Clerry Jambo Posted August 11, 2022 Share Posted August 11, 2022 1 minute ago, JALBO said: seat map is still down so far as I can tell........that's been a few hours now Correct Quote Link to comment Share on other sites More sharing options...
4marsbars Posted August 11, 2022 Share Posted August 11, 2022 Great service just now from the ticket office by email. Most impressed. Well done them. Quote Link to comment Share on other sites More sharing options...
soonbe110 Posted August 11, 2022 Share Posted August 11, 2022 Would be good to hear from those who have put their tickets on the exchange for this weekend whether anyone actually buys them. Just to get a feel for how many fans are actually wanting to go to our games. Quote Link to comment Share on other sites More sharing options...
Jambos dad Posted August 11, 2022 Share Posted August 11, 2022 1 minute ago, soonbe110 said: Would be good to hear from those who have put their tickets on the exchange for this weekend whether anyone actually buys them. Just to get a feel for how many fans are actually wanting to go to our games. Yes. Just something along the lines of 300 tickets released on ticket exchange, 299 resold Quote Link to comment Share on other sites More sharing options...
Bungalow Bill Posted August 11, 2022 Share Posted August 11, 2022 3 hours ago, Francis Albert said: The club still quotes 20099 as our capacity. In reality it is nowhere near that. The 2018 safety certificate shows 19,852. Quote Link to comment Share on other sites More sharing options...
Tom Hardy’s Dug Posted August 11, 2022 Share Posted August 11, 2022 3 hours ago, Gorgie_Rules said: Our attendance for the Ross County game was only 18,202 and that was despite the sell out and the ticket exchange. I believe there was some ticket exchange seats unsold, Ross County didnt bring very many, and some probably just couldnt make it and didnt bother with the exchange. Probably why we’ll struggle to break 19k this season except for against hibs. Yep but it was the first time and it was only launched a week or so before the game. Will take a bit of time to trickle through all fans 7 minutes ago, soonbe110 said: Would be good to hear from those who have put their tickets on the exchange for this weekend whether anyone actually buys them. Just to get a feel for how many fans are actually wanting to go to our games. Will be interesting if the people with the ultimate knowledge (the club) comment on the success of the programme at some point with numbers… I can’t see a reason why they wouldn’t. Quote Link to comment Share on other sites More sharing options...
JALBO Posted August 11, 2022 Author Share Posted August 11, 2022 17 minutes ago, soonbe110 said: Would be good to hear from those who have put their tickets on the exchange for this weekend whether anyone actually buys them. Just to get a feel for how many fans are actually wanting to go to our games. I did track some seats when the Ticket Exchange started earlier today before the seat map went down, and I noted a number disappearing in the first hour in the one section that I followed. So I would say they are being bought - what's difficult for us to know are the numbers, given that new seats appear and disappear fairly randomly of course. Quote Link to comment Share on other sites More sharing options...
Tom Hardy’s Dug Posted August 11, 2022 Share Posted August 11, 2022 (edited) 2 minutes ago, JALBO said: I did track some seats when the Ticket Exchange started earlier today before the seat map went down, and I noted a number disappearing in the first hour in the one section that I followed. So I would say they are being bought - what's difficult for us to know are the numbers, given that new seats appear and disappear fairly randomly of course. Answer is simple. When the Ticket Exchange Klaxon goes you need to be full time on the ticket website logging all exchanges as they happen. Edited August 11, 2022 by Tom Hardy’s Dug Quote Link to comment Share on other sites More sharing options...
JALBO Posted August 11, 2022 Author Share Posted August 11, 2022 27 minutes ago, Tom Hardy’s Dug said: Answer is simple. When the Ticket Exchange Klaxon goes you need to be full time on the ticket website logging all exchanges as they happen. must do better, must do better, must do better....... Quote Link to comment Share on other sites More sharing options...
Francis Albert Posted August 11, 2022 Share Posted August 11, 2022 At the third attempt I think I put my ticket on Ticket Exchange,.A nice seat the in the main stand Row 14. But the response on the site was "thank you for your purchase" whicjh is the opposite of what I was doing. Quote Link to comment Share on other sites More sharing options...
davemclaren Posted August 11, 2022 Share Posted August 11, 2022 9 minutes ago, Francis Albert said: At the third attempt I think I put my ticket on Ticket Exchange,.A nice seat the in the main stand Row 14. But the response on the site was "thank you for your purchase" whicjh is the opposite of what I was doing. I think they do these things just to irritate you. 😄 Quote Link to comment Share on other sites More sharing options...
Francis Albert Posted August 11, 2022 Share Posted August 11, 2022 Just now, davemclaren said: I think they do these things just to irritate you. 😄 Probably ... no idea how you buy a released ticket when the seat map is down. Quote Link to comment Share on other sites More sharing options...
soonbe110 Posted August 11, 2022 Share Posted August 11, 2022 18 minutes ago, jonesy said: Ours didn't for the Ross County game. 👍or👎I suppose Quote Link to comment Share on other sites More sharing options...
Francis Albert Posted August 11, 2022 Share Posted August 11, 2022 (edited) Got an email to say I have successfully released my seat. Row 18 in the main stand. Section R Edited August 11, 2022 by Francis Albert Quote Link to comment Share on other sites More sharing options...
CARDIFFBOY Posted August 11, 2022 Share Posted August 11, 2022 2 hours ago, Francis Albert said: At the third attempt I think I put my ticket on Ticket Exchange,.A nice seat the in the main stand Row 14. But the response on the site was "thank you for your purchase" whicjh is the opposite of what I was doing. Exactly the same when I did it mate, it treats the sale of your ticket as a purchase, very confusing cos it’s not a purchase by the person offering their ticket but becomes a purchase if someone else buys it? Quote Link to comment Share on other sites More sharing options...
Shanks said no Posted August 11, 2022 Share Posted August 11, 2022 5 hours ago, mitch41 said: That tunnel in the Wheatfield has been a godsend for the club. Oh and by the way Hearts don’t need more land to expand the the Wheatfield and Roseburns stands all they need is to buy the air space behind these stands just like clubs like Celtic did with the cemetery opposite their main stand. It has been done else where. Funnily enough I'm involved in an air space legal wrangle right now and can assure you it ain't easy, even my solicitors are scratching their heads and have sought counsel. Quote Link to comment Share on other sites More sharing options...
Clerry Jambo Posted August 11, 2022 Share Posted August 11, 2022 Anyone getting into the map to see and purchase tickets, I’m still goosed. Quote Link to comment Share on other sites More sharing options...
JALBO Posted August 11, 2022 Author Share Posted August 11, 2022 26 minutes ago, Clerry Jambo said: Anyone getting into the map to see and purchase tickets, I’m still goosed. Still off for me too. Bizarre to have lost it almost the entire day and no word from the club (Unless they haven't realised). Quote Link to comment Share on other sites More sharing options...
fila Posted August 11, 2022 Share Posted August 11, 2022 Might be a few UTD supporters trying to do a ticket exchange 😆 Quote Link to comment Share on other sites More sharing options...
FarmerTweedy Posted August 12, 2022 Share Posted August 12, 2022 On 09/08/2022 at 21:31, JALBO said: quickly recapping today's events...... Around 10am, the club released 110 seats in Upper H, 12 in Lower H, 76 in Upper X, 20 in Upper L, and a handful of returned seats around the ground. So 220-ish in total. Tonight, we're left with; Roseburn H - 75 Roseburn K - 01 Roseburn L - 06 Gorgie X - 01 If the way seats were released for the Ross County game is the same for this weekend, I don't think the club will have any more chunks of seats left to release, and so the next step is likely to be Ticket Exchange at some point tomorrow. Two brief observations; it seems a little bizarre that we'd effectively sold out the existing seats by lunchtime on Sunday and we had pretty much 48 hours when no seats were sold untl the club released the above seats this morning. It's also noteable that the club has now released almost as many hospitality seats to general sale for Sunday as they did for the Ross County game. I wonder if this might be the on-going case with Sunday games, and/or perhaps an understandable bi-product of the very real cost-of-living crisis that is affecting many of us. . I think our upcoming European campaign will be a factor too. I suspect quite a few fans who would have done hospitality once or twice in seasons past will have decided to save that money this season to cover the cost of a minimum of four home games and maybe one or more trips abroad for some of our away games. Quote Link to comment Share on other sites More sharing options...
Kiwidoug Posted August 12, 2022 Share Posted August 12, 2022 8 minutes ago, FarmerTweedy said: I think our upcoming European campaign will be a factor too. I suspect quite a few fans who would have done hospitality once or twice in seasons past will have decided to save that money this season to cover the cost of a minimum of four home games and maybe one or more trips abroad for some of our away games. With the cost of living being sky high, it's tricky to afford the necessities these days. Thank goodness we have our poppy stealing expertise to fall back on. Quote Link to comment Share on other sites More sharing options...
BILLYB Posted August 12, 2022 Share Posted August 12, 2022 13 hours ago, CARDIFFBOY said: Exactly the same when I did it mate, it treats the sale of your ticket as a purchase, very confusing cos it’s not a purchase by the person offering their ticket but becomes a purchase if someone else buys it? Quote Link to comment Share on other sites More sharing options...
BILLYB Posted August 12, 2022 Share Posted August 12, 2022 15 hours ago, Francis Albert said: At the third attempt I think I put my ticket on Ticket Exchange,.A nice seat the in the main stand Row 14. But the response on the site was "thank you for your purchase" whicjh is the opposite of what I was doing. If you are still trying to sell a single ticket I will pay you cash for one! Quote Link to comment Share on other sites More sharing options...
FarmerTweedy Posted August 12, 2022 Share Posted August 12, 2022 20 hours ago, Francis Albert said: Just tried again on my phone. Only option I got after clicking on Ticket Exchange was to buy tickets. The seat map for that was not available. The club's internet presence is very clunky considering Ann made her fortune in IT. When Ann made her fortune in IT, a computer that would fill the average living room had far less processing power than the average phone does these days! Quote Link to comment Share on other sites More sharing options...
Clerry Jambo Posted August 12, 2022 Share Posted August 12, 2022 Heart of Midlothian FC @JamTarts · 33m Ticketmaster are currently looking into the issue affecting the Ticket Exchange for this fixture and hope to have it resolved shortly. Quote Link to comment Share on other sites More sharing options...
Bonnie Prince Charlie Posted August 12, 2022 Share Posted August 12, 2022 The map is up and running now Quote Link to comment Share on other sites More sharing options...
poultry Posted August 12, 2022 Share Posted August 12, 2022 19 minutes ago, Bonnie Prince Charlie said: The map is up and running now Still won't let me in, not that it matters I'm just being nosey Quote Link to comment Share on other sites More sharing options...
Bonnie Prince Charlie Posted August 12, 2022 Share Posted August 12, 2022 I just wanted to see if my ticket that I put on exchange has been sold and thankfully it is not available. Quote Link to comment Share on other sites More sharing options...
Clerry Jambo Posted August 12, 2022 Share Posted August 12, 2022 I’m still Billy Brown to get on looking like a visit to gorgie Quote Link to comment Share on other sites More sharing options...
milky_26 Posted August 12, 2022 Share Posted August 12, 2022 2 hours ago, Clerry Jambo said: Heart of Midlothian FC @JamTarts · 33m Ticketmaster are currently looking into the issue affecting the Ticket Exchange for this fixture and hope to have it resolved shortly. Just put my seat on the exchange so it must be back working now Quote Link to comment Share on other sites More sharing options...
Hackney Hearts Posted August 12, 2022 Share Posted August 12, 2022 15 hours ago, CARDIFFBOY said: Exactly the same when I did it mate, it treats the sale of your ticket as a purchase, very confusing cos it’s not a purchase by the person offering their ticket but becomes a purchase if someone else buys it? TBF though, before you can offer your ticket, you did have to purchase it in the first place - maybe it's just thanking you for that original purchase! Quote Link to comment Share on other sites More sharing options...
Clerry Jambo Posted August 12, 2022 Share Posted August 12, 2022 11 minutes ago, milky_26 said: Just put my seat on the exchange so it must be back working now It’s obviously allowing you to release seat but still can’t get map to see what’s available Quote Link to comment Share on other sites More sharing options...
CARDIFFBOY Posted August 12, 2022 Share Posted August 12, 2022 (edited) 1 hour ago, Hackney Hearts said: TBF though, before you can offer your ticket, you did have to purchase it in the first place - maybe it's just thanking you for that original purchase! I am sure there is some logical explanation, that one is as good as any! HHGH At the end of the day if a Jambo gets a seat he or she otherwise would not have had I am happy. Edited August 12, 2022 by CARDIFFBOY Quote Link to comment Share on other sites More sharing options...
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