Tenaciousdandy Posted December 21, 2020 Share Posted December 21, 2020 Hi needing some help, my Samsung s20 has just came up with this error, not has any moisture in tne charger port that I'm aware of, tried restarting the phone but no joy, anyone had this issue amd managed to sort it? Quote Link to comment Share on other sites More sharing options...
ri Alban Posted December 21, 2020 Share Posted December 21, 2020 Rice is your friend. Quote Link to comment Share on other sites More sharing options...
gjcc Posted December 21, 2020 Share Posted December 21, 2020 Try sticking something the size of a paperclip in (but plastic preferably) and try scrape out fluff. You’ll be amazed at how much can get stuck in there. Quote Link to comment Share on other sites More sharing options...
redjambo Posted December 21, 2020 Share Posted December 21, 2020 Have you done what it suggested? Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 1 minute ago, ri Alban said: Rice is your friend. I'll try rice when I get home. The thing is I have no idea where the moisture has come from it was working fine charging last night and the only place it had been was my pocket, plugged in at work and error came up Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 5 minutes ago, gjcc said: Try sticking something the size of a paperclip in (but plastic preferably) and try scrape out fluff. You’ll be amazed at how much can get stuck in there. I've tried that port looks clear 3 minutes ago, redjambo said: Have you done what it suggested? Got a fan on the port atm not got a clue where the moisture if any would have came from tho Quote Link to comment Share on other sites More sharing options...
Stuart McNeill Posted December 21, 2020 Share Posted December 21, 2020 Dandyman, This issue plaqued my phoned for weeks and I tried all the 'tricks'. - rice - hair dryer - searching USB settings and clearing data and cache. I had to end up using a wireless charger which took as long to charge. Also, watch out for the fact I disconnected my phone from charging to put it in another socket and the warning ended up coming back. I realised allowing my phone to die and charging was one of the only ways to work without wireless. Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 2 minutes ago, Lord BJ said: I have been having a similar issue with my iPhone. I just left it and seemed to correct it self but occurred a few times, I mostly use wireless charging so not a massive issue albeit a tad annoying. 2 minutes ago, Stuart McNeill said: Dandyman, This issue plaqued my phoned for weeks and I tried all the 'tricks'. - rice - hair dryer - searching USB settings and clearing data and cache. I had to end up using a wireless charger which took as long to charge. Also, watch out for the fact I disconnected my phone from charging to put it in another socket and the warning ended up coming back. I realised allowing my phone to die and charging was one of the only ways to work without wireless. Thanks. Will invest in a wireless charger, phone is less than 6 months old and not had any moisture in the port that I'm aware of, will call ee and see if they will fix it altho I doubt it will be covered under the warranty Will hunt out my old phone as a back up until I can either get it fixed or get a wireless charger Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 2 minutes ago, Lord BJ said: I would give them a call, shouldn’t be doing that. Your not doing anything like maybe leaving in bathroom when showering or the like and condensation occurring? I have done that in the past but recently Quote Link to comment Share on other sites More sharing options...
Stuart McNeill Posted December 21, 2020 Share Posted December 21, 2020 9 minutes ago, Dandyman79 said: I have done that in the past but recently Do try the USB settings option and reseting your phone or allowing it to die and charging it when there is no life in the phone. The problem should go away eventually but it could take months Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 Just now, Stuart McNeill said: Do try the USB settings option and reseting your phone or allowing it to die and charging it when there is no life in the phone. The problem should go away eventually but it could take months I'll give all the options a try, might even try a complete factory reset, got my Sony Experia to use once I remember where I put it until it's fixed or can get a wireless charger at least Quote Link to comment Share on other sites More sharing options...
AlimOzturk Posted December 21, 2020 Share Posted December 21, 2020 Could try getting compressed air and blowing into the charging port see if anything for in it Quote Link to comment Share on other sites More sharing options...
ri Alban Posted December 21, 2020 Share Posted December 21, 2020 3 minutes ago, Dandyman79 said: I'll give all the options a try, might even try a complete factory reset, got my Sony Experia to use once I remember where I put it until it's fixed or can get a wireless charger at least Have you tried a car charger or from a none domestic socket. Maybe your USB cable might be faulty. Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 Just now, ri Alban said: Have you tried a car charger or from a none domestic socket. Maybe your USB cable might be faulty. Tried 2 different cables and plugs Quote Link to comment Share on other sites More sharing options...
ri Alban Posted December 21, 2020 Share Posted December 21, 2020 Just now, Dandyman79 said: Tried 2 different cables and plugs 👍 Best of luck, bud. Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 3 minutes ago, AlimOzturk said: Could try getting compressed air and blowing into the charging port see if anything for in it Yeah will see ifblocal hardware shop stocks it Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 Just now, ri Alban said: 👍 Best of luck, bud. Cheers ri, I'm sure either I'll sort it or it will sort itself as stuart says eventually Quote Link to comment Share on other sites More sharing options...
frankblack Posted December 21, 2020 Share Posted December 21, 2020 Happened at the start of the year with my S8+. It happened on a day it snowed and can only think snow/cold water got to the port when I took the phone out of a jacket pocket. I put phone on windowsill above a radiator. Problem went away but returned a few days later. It went away again and didn't return before I upgraded. Getting a wireless charger is advised. Quote Link to comment Share on other sites More sharing options...
ri Alban Posted December 21, 2020 Share Posted December 21, 2020 (edited) Don't ever put a phone with a cracked screen on a radiator or the windscreen blower of a vehicle. A mistake I'll never make again. Edited December 21, 2020 by ri Alban Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 22 minutes ago, Stuart McNeill said: Do try the USB settings option and reseting your phone or allowing it to die and charging it when there is no life in the phone. The problem should go away eventually but it could take months What usb setting do I need to change? Thats the usb options I have Cheers Quote Link to comment Share on other sites More sharing options...
Harry Potter Posted December 21, 2020 Share Posted December 21, 2020 1 hour ago, ri Alban said: Don't ever put a phone with a cracked screen on a radiator or the windscreen blower of a vehicle. A mistake I'll never make again. did it end up in bits😦 Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 4 hours ago, ri Alban said: Don't ever put a phone with a cracked screen on a radiator or the windscreen blower of a vehicle. A mistake I'll never make again. I'd imagine you'd have to watch for heat getting into the components through the cracks Missus has said she's got a wireless charger and has the s20 plus, checked and it works on hers so at least I can charge it until it's either sorts itself or I can sort it Quote Link to comment Share on other sites More sharing options...
frankblack Posted December 21, 2020 Share Posted December 21, 2020 9 minutes ago, Dandyman79 said: I'd imagine you'd have to watch for heat getting into the components through the cracks Missus has said she's got a wireless charger and has the s20 plus, checked and it works on hers so at least I can charge it until it's either sorts itself or I can sort it Just try and make sure the phone is kept somewhere where it gets the warmth without being directly on the heat source to cause damage. I bought a wireless charger for my last phone because of this problem and used it maybe twice. Quote Link to comment Share on other sites More sharing options...
Tenaciousdandy Posted December 21, 2020 Author Share Posted December 21, 2020 3 hours ago, frankblack said: Just try and make sure the phone is kept somewhere where it gets the warmth without being directly on the heat source to cause damage. I bought a wireless charger for my last phone because of this problem and used it maybe twice. Cheers, got it connected to the xbox charging, so gets the heat from that as well It's a handy thing to have as most new phones seem to have a wireless charging option Quote Link to comment Share on other sites More sharing options...
A Boy Named Crow Posted December 22, 2020 Share Posted December 22, 2020 11 hours ago, Dandyman79 said: Hi needing some help, my Samsung s20 has just came up with this error, not has any moisture in tne charger port that I'm aware of, tried restarting the phone but no joy, anyone had this issue amd managed to sort it? I've got an S10e that does the same, usually after I wash it under the tap (I know), give it a blast with the hair-dryer, if your or someone you're close to owns one, job done Quote Link to comment Share on other sites More sharing options...
ri Alban Posted December 22, 2020 Share Posted December 22, 2020 11 hours ago, Harry Potter said: did it end up in bits😦 The phone was on but I nothing to look at. There was no light on the phone. I fecked it. Quote Link to comment Share on other sites More sharing options...
ri Alban Posted December 22, 2020 Share Posted December 22, 2020 8 hours ago, Dandyman79 said: I'd imagine you'd have to watch for heat getting into the components through the cracks Missus has said she's got a wireless charger and has the s20 plus, checked and it works on hers so at least I can charge it until it's either sorts itself or I can sort it Quote Link to comment Share on other sites More sharing options...
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