3fingersreid Posted December 10, 2020 Share Posted December 10, 2020 Looking for some help and/or advice please . Usually we have two connections to the hub for WiFi , either 2G or 5G signal , for the last few days it’s only 2G that’s available . I’ve tried the old switch on switch off but not made a difference , can anyone help out please ? many thanks Quote Link to comment Share on other sites More sharing options...
sergio 2011 Posted December 10, 2020 Share Posted December 10, 2020 I'm sure there is a bit on the virgin website when you login to test your equipment and reset it.Possibly try that. Quote Link to comment Share on other sites More sharing options...
¼½¾ Posted December 10, 2020 Share Posted December 10, 2020 Have you logged into your router's settings to check if 5GHz is turned on? If it is on, try turning it off, rebooting, and turning it back on. Quote Link to comment Share on other sites More sharing options...
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