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Vivaldi 4 seasons


Marvin

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Benefit claimants will be pleased to know the DWP has binned the digital version of this when you are on hold.

I don't know what they play now but it's got to be better than that.

A local authority in the South plays

 

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DWP have responded to complaints about having to listen to the same Vivaldi clip over and over again whilst being on hold for an hour plus but making a new 20 minutes long "on hold" playlist.

 

Not actually addressing the problem of hour-long waits.

 

Or the fact that it's their bonkers rules and systems that make people have to phone up in the first place.

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21 minutes ago, Cade said:

DWP have responded to complaints about having to listen to the same Vivaldi clip over and over again whilst being on hold for an hour plus but making a new 20 minutes long "on hold" playlist.

 

Not actually addressing the problem of hour-long waits.

 

I work for them and although I agree, I have noticed a significant  (sic) drop in waiting times. Now 30-45 is the average length you can be expected to wait. Even though it's unacceptable it's much better than 12 months ago.

Edited by Marvin
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