Wattie Posted January 15, 2008 Share Posted January 15, 2008 I can't make the derby this weekend and was looking at Viagogo for selling my ticket, but it is part of my season book and I obviously don't want to hand the whole book over to someone. I would have thought that Hearts would issue another ticket for my seat to the buyer, but it seems not. Does anyone have any suggestions for what can be done/what the procedure is? The website appears to make no reference to this scenario. Link to comment Share on other sites More sharing options...
yvonnejambo Posted January 15, 2008 Share Posted January 15, 2008 I can't make the derby this weekend and was looking at Viagogo for selling my ticket, but it is part of my season book and I obviously don't want to hand the whole book over to someone. I would have thought that Hearts would issue another ticket for my seat to the buyer, but it seems not. Does anyone have any suggestions for what can be done/what the procedure is? The website appears to make no reference to this scenario. You send in the voucher out your book if it sells. they print a new one to the buyer. Link to comment Share on other sites More sharing options...
Wattie Posted January 15, 2008 Author Share Posted January 15, 2008 You send in the voucher out your book if it sells. they print a new one to the buyer. Yeah I thougth that would have been the case, I just didn't see that stated anywhere. Maybe I'm having a dumb moment after a long day at work.. Link to comment Share on other sites More sharing options...
yvonnejambo Posted January 15, 2008 Share Posted January 15, 2008 No its not stated and I was pretty confused first time I used it, but if your tickets sell you will be sent an email telling you what to do. You will wait at least 3 weeks for your cash though. Link to comment Share on other sites More sharing options...
Gtastic Posted January 15, 2008 Share Posted January 15, 2008 Do you know if they have to receive the voucher first, before issuing the new ticket? If so, would have to close the auction a few days early Link to comment Share on other sites More sharing options...
yvonnejambo Posted January 15, 2008 Share Posted January 15, 2008 Do you know if they have to receive the voucher first, before issuing the new ticket? If so, would have to close the auction a few days early I presume they would need the voucher first just in case you showed up to the game with the ticket. Link to comment Share on other sites More sharing options...
Wattie Posted January 15, 2008 Author Share Posted January 15, 2008 I wonder if you can take the ticket up to them in person, they certainly have a collection service for the buyer. Anyway, my ticket is listed now and I'll see what happens. So if anyone needs a ticket - section N2 - get on Viagogo and buy it off me. It's the cheapest ticket there! Link to comment Share on other sites More sharing options...
Griclesfield Posted January 15, 2008 Share Posted January 15, 2008 i sold my derby ticket as im outta the country sold it back in september. once sold u get email telling you to post the ticket .. you send to ticket office and then you get the money upto 21 days after the match decent service . . . just takes donkeys to get your money Link to comment Share on other sites More sharing options...
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