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Hearts TV/ppv thread.. Q's and A's here.


BM1874

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1 hour ago, BelgeJambo said:

Live Video for International Subscribers, UK Subscribers with a VPN, IPTV users.   

Audio for others

 

FTFY

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1 hour ago, cruzabic said:

 

It says it is, however you often find out last minute that it won't be getting broadcast so just keep an eye out

Never ever had this happen to me .. what you talking about man ...... 

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1 hour ago, cruzabic said:

 

It says it is, however you often find out last minute that it won't be getting broadcast so just keep an eye out

As an International subscriber, I must say that I’ve never experienced this.

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2 hours ago, cruzabic said:

 

It says it is, however you often find out last minute that it won't be getting broadcast so just keep an eye out

 

Not since that Hearts world days.

 

 

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3 hours ago, cruzabic said:

 

Nonsense? 

 

Literally the st mirren and Livingston games within the last 2 weeks? 

 

Happens all the time so keep your "nonsense" comment to yourself.

 

Neither were ever advertised as "video available" Hence my payment to Saints tv (refunded cause the stream failed) and nothing at all videowise was promised for the Livvy game. 

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alwaysthereinspirit
3 hours ago, cruzabic said:

 

Nonsense? 

 

Literally the st mirren and Livingston games within the last 2 weeks? 

 

Happens all the time so keep your "nonsense" comment to yourself.

 

The Livingston game was never advertised on Hearts World as being video live. Ever. Cant speak for the St Mirren game as I wouldn't have been able to watch it anyway so paid it no heed.

The "happens all the time" bit. Pretty close to nonsense with regards to the past two seasons. Hearts World has been consistent now for a full season and so far this one. 

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The White Cockade
4 hours ago, cruzabic said:

 

Nonsense? 

 

Literally the st mirren and Livingston games within the last 2 weeks? 

 

Happens all the time so keep your "nonsense" comment to yourself.

 

Never seen this 

Any games advertised as video have been shown any others are audio only

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Craig Gordons Gloves

Tell you what is frustrating - as an international subscriber, i obviously get all the games live video where possible.  However, i can't select just to have audio.  This afternoon i'm at work, i can't very well sit with the Hearts game on video at my desk but i can easily sit with my earphones in and listen to the audio.  This lead to the crazy situation of a few weeks back where i was driving down the road with the game playing on my phone on video with the audio through the car speakers. It's pretty distracting when you have live pictures on your phone on the dash mount!

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Can't you just disable the video picture on your phone or maybe turn the brightness control down to zero making the picture black?

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Stream ok , but can’t stream to my tv from iPhone for some reason , watching on pc and I have the black border also , I think it’s saints provider that is the problem 

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22 minutes ago, ozjambo said:

Good stream But can't  get full screen border round the telly what am I doing wrong 

Stuffed around working perfect now geez in good 

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Craig Gordons Gloves

I've got St Johnstone TV commentary and pictures on Hearts TV.  I don't know who they are but they're no Laurie and Jimmy. 

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Craig Gordons Gloves
1 hour ago, DesertDawg said:

Can't you just disable the video picture on your phone or maybe turn the brightness control down to zero making the picture black?

I tried to find a way of just getting audio but can't find any way to do it.

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8 hours ago, cruzabic said:

 

Nonsense? 

 

Literally the st mirren and Livingston games within the last 2 weeks? 

 

Happens all the time so keep your "nonsense" comment to yourself.

 


Aye ok!

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14.20 for the broadcast start. Just saw the Berra OG against StJ. can't make out who ran right across him, but he was clearly unsighted...

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1 hour ago, DesertDawg said:

Signal buffered on 26 mins.  Had to switch to backup player..

Same with me , I just refreshed the page 

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That's interesting.  So, it was either at the source feed or the North American download.  

 

I wonder if anyone else noticed it?

 

 

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Really good picture quality today and our excellent commentary team made it a pleasure to watch.  Good quality replays too although it would be sensible to give Jimmy a monitor so that he can see them.  Let's hope that the video crew can keep this quality standard up and add features too. 

 

The result helped, of course.

 

 

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Was perfect today as was Laurie and Sir Jim. Half time content was braw.. Wee photo taken of the Sheep win sent to a couple of CodHeeds, :fonzie:

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Captain Sausage

Here’s one for the tech guys...

 

If I’m using my UK phone in France on 4G, it only offers me audio only. 
 

Even if I use a VPN, I only get audio as an option. Wtf?

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You need to check with your service carrier in the UK what restrictions apply to your plan when in France or elsewhere.  It may be restricted to voice only to keep the plan cost down.

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Captain Sausage
17 hours ago, DesertDawg said:

You need to check with your service carrier in the UK what restrictions apply to your plan when in France or elsewhere.  It may be restricted to voice only to keep the plan cost down.


Its weird because if I’m in the UK and use a VPN on 4G, it works no problem. 
 

But if I’m abroad using my 4G it thinks I’m in the UK, but using a VPN doesn’t seem to work. 
 

In short, I seem to need to use WiFi if abroad to watch games, although I’ve cancelled anyway as the service for £12.99 a month is awful. 
 

My Netflix subscription is less than that!

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Definitely sounds like a service plan restriction.  Wouldn't do any harm to call and ask.

 

I was one of the critics of the Hearts TV subscription increase to £12.99 last year when it occurred but the service has definitely picked up this season  after some snafus at the start.  Saturday's live production was excellent.  Post match review was up soon after the game and the goals video later on Saturday evening.  There's the International break this week but, with access to most away games now, we're getting pretty close to 4 games a month.  Might be worth another look.

 

   

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  • 2 weeks later...

Trying to stream from iPhone to Apple TV , why am I only getting audio on tv and no pictures , anyone any idea ?? 
 

just tried to watch the pre match press conference... strange as this worked fine up until now .. 

Edited by 1874
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7 minutes ago, 1874 said:

Trying to stream from iPhone to Apple TV , why am I only getting audio on tv and no pictures , anyone any idea ?? 
 

just tried to watch the pre match press conference... strange as this worked fine up until now .. 

Try reload the page, The pre-match graphics are up now.

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Strange neon .. back up stream works fine , but primary only gives me audio .. I’ll just use back for now .. I’ll email them about it , thanks neon 

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12 minutes ago, steve123 said:

Anyone else being told they need to subscrbe and that subscriptions are disabled ?

 

Altogether strange as mine normally renews itself

Yup, 

 

I'm getting this as well. Whats that all about? 

 

sent them an e-mail but not sure what the hell is going on. Tried multiple devices as well. 

 

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4 minutes ago, Mr Nobody said:

Yup, 

 

I'm getting this as well. Whats that all about? 

 

sent them an e-mail but not sure what the hell is going on. Tried multiple devices as well. 

 

I have emailed aswell, not confident will hear from them though !!

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Pretty hacked off. Their website doesn't let you just change payment details you have to lapse your subscription and then resubscribe. Not sure if that has something to do with it? 

 

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1 minute ago, steve123 said:

I have emailed aswell, not confident will hear from them though !!

 

I got this a couple of weeks ago.  "Support" link fixed it in about 2 minutes.

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1 minute ago, DesertDawg said:

 

I got this a couple of weeks ago.  "Support" link fixed it in about 2 minutes.

Cheers I have emailed them, so fingers crossed 

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5 minutes ago, Mr Nobody said:

Pretty hacked off. Their website doesn't let you just change payment details you have to lapse your subscription and then resubscribe. Not sure if that has something to do with it? 

 

It's always been like that.  Something that does need to be improved.

 

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They have replied to me saying they disable the subscriptions an hour before kick-off. I can subscribe after the game.....the only reason my subscription is lapsed is because they won't let you change the payment method on their site. 

 

 

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10 minutes ago, 1874 said:

Ach , it’s kilmarnock commentary... 

 

I'll give them credit.  Pre-game has been O.K. although nothing like our own crew.

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they have sorted it for me, refreshed my account and working.

 

Got to give them credit pretty quick !!

Edited by steve123
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