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BM1874

Hearts TV thread.. Q's and A's here.

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Laurie

Once again we'll have live video coverage of tonight's game for UK subscribers as well as international. I'll be on air from 7.45pm alongside Jimmy.

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Hector Riva

Cool .Looking forrward to this.

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Heres Rixxy

Why doesn't it work on Android?

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Superunknown

Why doesn't it work on Android?

Does with me. Just can't get full screen

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niblick1874

Is it only audio for Wednesday?

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Laurie

Is it only audio for Wednesday?

 

It will be audio only Niblick, on air from around 7.35pm. 

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niblick1874

It will be audio only Niblick, on air from around 7.35pm. 

Thanks Laurie, I'll be listening. 

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OakvilleJambo

Does with me. Just can't get full screen

 

 

Same here can't get full screen on my Samsung tablet.

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jambo in iraq

Hi Laurie,

With no Hearts TV video stream for the game yesterday, I grudgingly paid the 7 quid (approx) for a month subscription to RedsTV, the similar offering to what Hearts TV provides. However, what i found was a product that for the most part was highly superior to what we are receiving. OK, the commentary was awful and Aberdeen bias which is fine, it's their show, but the main difference was the picture quality and uninterrupted stream. At half time they even showed highlights of the midweek away game Vs Ayr United.

 

I enjoy your commentary Laurie, but as I have said before the technical problems that persist are very frustrating.

 

I understand that there is a cost involved with such a broadcast, so I have some suggestions/questions which hopefully can help.

 

1/ Reciprocal Agreements - can be arranged on a club by club basis. I.e you will get more fans from Aberdeen than say Dundee (both have club TV channels). This would help generate additional income for both services. Failing that maybe offer an away match ticket without the commentary like Dundee.

2/ Changing of camera position. It was maybe a novelty having it there and reminded me of being young and sitting in the father and son section, but it's not a good angle. The sun shining straight at the camera causing glare does not help. My opinion is that we would be better served using the camera section in the Wheatfield, even the lower camera angle would be better. I'm not technically minded but I would also add that the picture quality of Aberdeen coverage was miles ahead of us. Is it time to upgrade the cameras?

3/ Sponsorship of the broadcast. Whilst numbers for International subscriptions might not be that high, users of the footage for online clips on the website will be considerably higher.

4/ Features, guests & half time entertainment. Improve the overall match experience for viewers. Switching on the mics 5 mins from kickoff doesn't really cut the mustard. A wee interview with the players, pre & post match would be good. Guest co-commentary would be great. Enjoyed the Robbo stuff in Malta. Plenty of the old boys kicking around. (no reflection on Jimmy Sandison). Maybe even Mrs Budge would come and do a game with you. That would be great as she is just  like us.

 

Anyway just suggestions! All the best

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1874

Adding to Jambo in Iraq comments

I also paid for Aberdeen tv stream

 

Some of the points raised are very valid , I just want to start with that I think both Laurie and jimmy do a fantastic job and I would hate to see this duo change for the comentary on hearts tv .

 

Hearts tv to us expats is just something fabulous for us , it's the only real way we have of seeing and keeping in touch with our team .

 

I do think that the technical difficulties have to be cleaned up though , it is so frustrating for the live video feed to just cut out in the middle of matches , this seems to happen more when it's not hearts tv but coming from someone else feed like Sky or bbc or whoever is showing the game live .

 

Having half time replays of games I have already seen are not something that I personally would find entertaining .

 

Although having some sort of live half time entertainment would be good ( interviews or something like that ) just as Jambo in Iraq said .

 

I personally don't have an issue with the camera placement , having more than one camera would be amazing though lol

 

Again some excellent points from Jambo in Iraq and if we keep trying to improve the experience I'm sure we expats will be happy . I don't mind even paying a little more for a better product I just don't like paying for a product that cuts of now and then when your watching it .

 

Keep pushing forward Laurie

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jambo in iraq

1874, I think that maybe we are the only two Jambos living in Ottawa? Would be good to watch a game or two with a fellow Hearts fan! Watched one of our games in the Clocktower and got some funny looks shouting abuse at Willie Collum on my own! 

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1874

1874, I think that maybe we are the only two Jambos living in Ottawa? Would be good to watch a game or two with a fellow Hearts fan! Watched one of our games in the Clocktower and got some funny looks shouting abuse at Willie Collum on my own!

 

I hope not .... Maybe we could arrange to get together for a match one day m8 , here's me thinking you were in Iraq to , don't know what gave me that idea

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Laurie

Adding to Jambo in Iraq comments

I also paid for Aberdeen tv stream

 

Some of the points raised are very valid , I just want to start with that I think both Laurie and jimmy do a fantastic job and I would hate to see this duo change for the comentary on hearts tv .

 

Hearts tv to us expats is just something fabulous for us , it's the only real way we have of seeing and keeping in touch with our team .

 

I do think that the technical difficulties have to be cleaned up though , it is so frustrating for the live video feed to just cut out in the middle of matches , this seems to happen more when it's not hearts tv but coming from someone else feed like Sky or bbc or whoever is showing the game live .

 

Having half time replays of games I have already seen are not something that I personally would find entertaining .

 

Although having some sort of live half time entertainment would be good ( interviews or something like that ) just as Jambo in Iraq said .

 

I personally don't have an issue with the camera placement , having more than one camera would be amazing though lol

 

Again some excellent points from Jambo in Iraq and if we keep trying to improve the experience I'm sure we expats will be happy . I don't mind even paying a little more for a better product I just don't like paying for a product that cuts of now and then when your watching it .

 

Keep pushing forward Laurie

 

 

Hi Laurie,

With no Hearts TV video stream for the game yesterday, I grudgingly paid the 7 quid (approx) for a month subscription to RedsTV, the similar offering to what Hearts TV provides. However, what i found was a product that for the most part was highly superior to what we are receiving. OK, the commentary was awful and Aberdeen bias which is fine, it's their show, but the main difference was the picture quality and uninterrupted stream. At half time they even showed highlights of the midweek away game Vs Ayr United.

 

I enjoy your commentary Laurie, but as I have said before the technical problems that persist are very frustrating.

 

I understand that there is a cost involved with such a broadcast, so I have some suggestions/questions which hopefully can help.

 

1/ Reciprocal Agreements - can be arranged on a club by club basis. I.e you will get more fans from Aberdeen than say Dundee (both have club TV channels). This would help generate additional income for both services. Failing that maybe offer an away match ticket without the commentary like Dundee.

2/ Changing of camera position. It was maybe a novelty having it there and reminded me of being young and sitting in the father and son section, but it's not a good angle. The sun shining straight at the camera causing glare does not help. My opinion is that we would be better served using the camera section in the Wheatfield, even the lower camera angle would be better. I'm not technically minded but I would also add that the picture quality of Aberdeen coverage was miles ahead of us. Is it time to upgrade the cameras?

3/ Sponsorship of the broadcast. Whilst numbers for International subscriptions might not be that high, users of the footage for online clips on the website will be considerably higher.

4/ Features, guests & half time entertainment. Improve the overall match experience for viewers. Switching on the mics 5 mins from kickoff doesn't really cut the mustard. A wee interview with the players, pre & post match would be good. Guest co-commentary would be great. Enjoyed the Robbo stuff in Malta. Plenty of the old boys kicking around. (no reflection on Jimmy Sandison). Maybe even Mrs Budge would come and do a game with you. That would be great as she is just  like us.

 

Anyway just suggestions! All the best

 

 

Good Afternoon 1874, and Jambo in Iraq

 

Apologies for not giving you a response earlier in the week, I had read your message but I just didn't get a chance to post in here at the time.

 

I'm sure you can understand that due to my position I don't have ultimate control over most of what happens with our media service, however what I can tell you is that I will ensure all of your above points are shared with the relevant people.

 

Some of the points you make are things that I have thought about in the past and I agree on much of what you say.

 

There is a lot going on behind the scenes at the club and I'm sure you can guess just how busy things are there at the moment, but I think it's still useful to look at feedback such as this in relation to all areas of what we do.

 

Again, I have to emphasise that I'm not the one who makes the decisions on these sorts of things and I'm not speaking for the club, as such, but I'm more than happy to take your comments to the table.

 

Cheers

 

Laurie 

Edited by Laurie

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maroonplatoon87

Hi Laurie

 

What's up with the Audio on this weeks press conferences?

 

Cheers

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Laurie

Hi Laurie

 

What's up with the Audio on this weeks press conferences?

 

Cheers

 

Morning MP, not sure. Will ask the question. 

 

Also, for those who raised a few points above, I passed them on last week and will have some feedback on the points raised soon. 

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jamienick

I too watched Reds TV and agree with the comments above.

I also watched the game yesterday on Partick Thistle TV ..............it was their TV launch day.so I was expecting a number of hiccups.

So pleasantly surprised by the quality of the picture, camera angles, etc., all far superior to ours. Of course you couldn't beat our commentators.

The biggest thing for me was the fact that the picture didn't get blurry which I thought was a result of our cameraman falling asleep 'at the wheel'

I was told previously that it was due to my internet service, which now I know is not true and appears to be a fault of the Hearts TV equipment/service.

Of course, I will continue to subscribe to Hearts TV as it is wonderful to have so far away.

Lets try and catch up with the Aberdeen's and Partick Thistle's of Club TV.......if they can produce a high standard, we can.

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1874

Wow , new camera angles on hearts tv looking good , getting better all the time Laurie/jimmy

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Dinger

Wow , new camera angles on hearts tv looking good , getting better all the time Laurie/jimmy

 

just came to post this!, well done hearts tv,  about time too

 

:thumbsup:

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jamienick

Sooooooooooooo much better. Great work guys.

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Marvin

All day yesterday I kept receiving a 404 error when trying to listen to the game. I tried other browsers and it did not play. I noted a couple of users had a similar issue, yet others had little to no problems. I even cleared my cache. Any suggestions? 

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jm_hmfc

Back to the mainstand view?...

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Dinger

why back to one camera at a weird angle?  

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neonjambo

the Mainstand camera view is for games not shown byt BT SKY Alba ect, when its not a televised game this is what we get.

 

Hoever my complaint today is with the website im only getting half the picture - like anyone who tries to view it on their phone. very strange

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neonjambo

the Mainstand camera view is for games not shown byt BT SKY Alba ect, when its not a televised game this is what we get.

 

Hoever my complaint today is with the website im only getting half the picture - like anyone who tries to view it on their phone. very strange

Seems to just be a firefox issue today as Chrome and IE are ok, Interestingly MODS - i did not type the following "NO_EDIT_PERMS" I clicked the edit  button after the 10 mins were up to edit a post and it auto saved that.

Edited by neonjambo

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1874

Just a big thank you to hearts tv support , the guys were very quick sorting out my issue , now got the match on .....

 

Must agree with why we back to a one crappy camera again , game a few weeks ago was not live on Sky or tv but we still had multiple camera angles ........ Strange

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BM1874

Had other things on today and couldn't make it, but caught 5 mins worth commentary wise and as always was brilliant well done

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1874

How do I get the match to play on the new website ????

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VikingHeart

New Hearts TV website with what seems to be a better quality player fro streaming and a 0 - 3 victory at Fir Park. Brilliant!

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munichheart

New relaunched HeartsTV is terrific! Now it works stable on my iPad and I hope the next livestream will keep the same level of quality. Hearts have the best website of all SPFL teams, keep on the good work!

 

Cheers - Mike

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niblick1874

New relaunched HeartsTV is terrific! Now it works stable on my iPad and I hope the next livestream will keep the same level of quality. Hearts have the best website of all SPFL teams, keep on the good work!

 

Cheers - Mike

Is that you Ann?  :laugh4:  Only kidding . I concur, well played to all concerned 

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RussAsia

New relaunched HeartsTV is terrific! Now it works stable on my iPad and I hope the next livestream will keep the same level of quality. Hearts have the best website of all SPFL teams, keep on the good work!

 

Cheers - Mike

 

I agree.. My first game since HeartsTV has been relaunched yesterday and all my problems have been sorted.. much, much happier with the service.

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steve123

Quick question, can anyone tell me how I find my username if I have forgotten it ?

 

Have emailed Hearts TV but is after 5 so might be out of luck.

 

Cheers

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steve123

Quick question, can anyone tell me how I find my username if I have forgotten it ?

 

Have emailed Hearts TV but is after 5 so might be out of luck.

 

Cheers

All sorted great response from customer service.

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Marvin

I really like the new look. So far the commentary feed has been faultless. 

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DesertDawg

Unfortunately it has dropped out twice today in the first 30 minutes.

 

Still needs some work it seems.

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DesertDawg

Credit where it is due.  Yesterday's HD feed was flawless in both video and audio.  Even the camera angle doesn't seem quite so bad in HD.

 

What are the plans for camera location when the new stand is built?

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1874

A half time moan from me about hearts tv .......

 

Is there any reason for sticking the big hearts logo on the screen at half time ... Can't we just leave the live picture feed running ... It used to just run before ....... Just find it really pointless to cut the live picture feed ( not talking about the commentary, Laurie and jimmy needs there pies )

 

Any way we can go back to leaving live pictures at half time pls

Edited by 1874

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1874

Amazing response guys ...... Wow live pictures back up

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1874

Is the Ross county stream working ?????

 

I can't seem to get it to work

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Dinger

its working fine for me mate, try refreshing the page maybe if you haven't already

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colinmaroon

Keeps cutting out - 4th time!

 

Refresh but a pain.

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BelgeJambo

Will the Rangers game this weekend be screened live for international viewers of will it just be audio? 

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TypoonJambo
Will the Rangers game this weekend be screened live for international viewers of will it just be audio?

[/quote

As it's not being televised by sky or BT and is away from home, I think not. Looks like I'm going to have to use my dodger IPTV "Rangers tv" link. Makes me feel dirty though!

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BelgeJambo

 

Will the Rangers game this weekend be screened live for international viewers of will it just be audio?

[/quote

As it's not being televised by sky or BT and is away from home, I think not. Looks like I'm going to have to use my dodger IPTV "Rangers tv" link. Makes me feel dirty though!

 

Cheers bud

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Hector Riva

Help please.

On the Hearts TV site I cannot watch any videos?

It say FLASH PLUGIN FAILED TO LOAD ?

Iv checked my flashplugin and its seems ok.

Iv tried to email HTV direct but have no reply 2-3 days?

 

Need it for the weekend game HHGH

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Hector Riva

Fixed it ^^^^^ :2thumbsup:  flash plugin was switched off  :uhoh2: wusnae me honest. :sunny:

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Laurie

Fixed it ^^^^^ :2thumbsup:  flash plugin was switched off  :uhoh2: wusnae me honest. :sunny:

 

:rolleyes2:

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Hector Riva

Laurie was there a problem with commentry Rangers v Hearts? Couldnt get anything.

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