Hector Riva Posted June 15, 2016 Share Posted June 15, 2016 Any news on what sort of coverage we are getting for the up and coming european games? Quote Link to comment Share on other sites More sharing options...
TyphoonJambo Posted June 16, 2016 Share Posted June 16, 2016 Hi TJ, not sure what you're referring to? I posted an apology in reference to some of the issues we had on Friday night, if that's what you're referencing? I do realise that it's frustrating and there are still some technical issues that we need to completely iron out, however this is our first full season of doing our own coverage and there are still elements we need to work on. It was a big step forward for the likes of Hearts, Hibs and Aberdeen to move into this sort of territory as until recently it was only Celtic and Rangers who provided video broadcasts as well as audio to their fans via their own cameras/systems. Sorry Laurie, just seen this from months back. Laurie, I have nothing but respect for you and the efforts you put in so I apologise if I offended. please keep up the good work, though I do hope the tech issues get sorted next year. Quote Link to comment Share on other sites More sharing options...
Laurie Posted June 17, 2016 Share Posted June 17, 2016 Sorry Laurie, just seen this from months back. Laurie, I have nothing but respect for you and the efforts you put in so I apologise if I offended. please keep up the good work, though I do hope the tech issues get sorted next year. Don't worry Typoon, no offence caused. Was just trying to find out if there were other issues that you were referring to at that point, that's all. We're continually looking to improve the service so hopefully in the new season you'll see progress. Any news on what sort of coverage we are getting for the up and coming european games? We'll have further details when the nature of the draws are revealed, I'll be sure to post something in here when I have more info. Quote Link to comment Share on other sites More sharing options...
connlach Posted June 22, 2016 Share Posted June 22, 2016 Are you showing the home european game? Thanks Quote Link to comment Share on other sites More sharing options...
Hector Riva Posted June 27, 2016 Share Posted June 27, 2016 Any news on what sort of coverage we are getting for the up and coming european games? ??? Cmon boys .You must know by now Quote Link to comment Share on other sites More sharing options...
Dayman Posted June 27, 2016 Share Posted June 27, 2016 Anything? Quote Link to comment Share on other sites More sharing options...
1874 Posted June 27, 2016 Share Posted June 27, 2016 Laurie where r u ??? Quote Link to comment Share on other sites More sharing options...
BM1874 Posted June 27, 2016 Author Share Posted June 27, 2016 (edited) Laurie where r u ???I Follow him on twitter....Barcelona Edited June 27, 2016 by BM1874 Quote Link to comment Share on other sites More sharing options...
BM1874 Posted June 27, 2016 Author Share Posted June 27, 2016 There is commentary. Not sure / doubt video at this time.. Quote Link to comment Share on other sites More sharing options...
jamienick Posted June 27, 2016 Share Posted June 27, 2016 There is commentary. Not sure / doubt video at this time.. Why? Quote Link to comment Share on other sites More sharing options...
1874 Posted June 28, 2016 Share Posted June 28, 2016 I Follow him on twitter.... Barcelona Lol , made me laugh Quote Link to comment Share on other sites More sharing options...
BM1874 Posted June 28, 2016 Author Share Posted June 28, 2016 Why?Meant for anyone in the UK i doubt there will be video. Dont know about international Quote Link to comment Share on other sites More sharing options...
Dayman Posted June 28, 2016 Share Posted June 28, 2016 I emailed them they said it will be streamed Quote Link to comment Share on other sites More sharing options...
kingdannyb Posted June 29, 2016 Share Posted June 29, 2016 Is the service reliable ? Wasn't last time I had it. Quote Link to comment Share on other sites More sharing options...
OakvilleJambo Posted June 29, 2016 Share Posted June 29, 2016 Hi The match this Thursday will be available for International Subscribers and Live Audio for all UK Subscribers. Kind Regards Hearts TV Support Quote Link to comment Share on other sites More sharing options...
andrew Posted June 29, 2016 Share Posted June 29, 2016 Is the service reliable ? Wasn't last time I had it. Worked perfectly for me last season, I watched almost every home game. Quote Link to comment Share on other sites More sharing options...
Hector Riva Posted June 29, 2016 Share Posted June 29, 2016 Hi The match this Thursday will be available for International Subscribers and Live Audio for all UK Subscribers. Kind Regards Hearts TV Support Great Thank you Quote Link to comment Share on other sites More sharing options...
kingdannyb Posted June 29, 2016 Share Posted June 29, 2016 Just signed up for it again ! Quote Link to comment Share on other sites More sharing options...
Laurie Posted June 29, 2016 Share Posted June 29, 2016 (edited) Sorry folks, been away in Barcelona for a week so didn't get a chance to post any updates. As you've all probably been made aware now, we will have coverage of both legs of the tie against Infonet. I'll be on commentary duty tomorrow for the home leg and the legendary Mark Donaldson will be providing comms for the away leg (unfortunately I can't make the trip so he gets the glamorous half of the coverage - well sort of). There will be live footage for International subscribers tomorrow but probably just audio for the away leg. If/when we get through to the next round we will hopefully do a similar thing, as again I don't think I'll be making the away trip. Let's get the first round out of the way first though, really looking forward to the match tomorrow - I've been missing Tynecastle! Edited June 29, 2016 by Laurie Quote Link to comment Share on other sites More sharing options...
maroonplatoon87 Posted June 29, 2016 Share Posted June 29, 2016 Hi Laurie I am a hearts tv subscriber but I'm in turkey at the moment How can I access the live video stream Thanks Quote Link to comment Share on other sites More sharing options...
Unknown user Posted June 29, 2016 Share Posted June 29, 2016 Donkey! Quote Link to comment Share on other sites More sharing options...
niblick1874 Posted June 29, 2016 Share Posted June 29, 2016 Donkey! Waw wait a minute wait a minute, we've got a minute left. Quote Link to comment Share on other sites More sharing options...
julienbrellier Posted June 29, 2016 Share Posted June 29, 2016 is hearts tv working for others? not working at the moment Quote Link to comment Share on other sites More sharing options...
Laurie Posted June 30, 2016 Share Posted June 30, 2016 Live video for UK subscribers as well as international tonight everyone Quote Link to comment Share on other sites More sharing options...
maroonlegions Posted June 30, 2016 Share Posted June 30, 2016 Live video for UK subscribers as well as international tonight everyone just logged into my Hearts tv account and it says live AUDIO for UK subscribers..???? Quote Link to comment Share on other sites More sharing options...
Matty Posted June 30, 2016 Share Posted June 30, 2016 just logged into my Hearts tv account and it says live AUDIO for UK subscribers..???? Me too Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
kingdannyb Posted June 30, 2016 Share Posted June 30, 2016 Just logged in, ten minutes to kickoff, no picture yet ... Quote Link to comment Share on other sites More sharing options...
Heartsofgold Posted June 30, 2016 Share Posted June 30, 2016 Just logged in, ten minutes to kickoff, no picture yet ... No nothing yet!! Im getting a 404 Not found error!! Quote Link to comment Share on other sites More sharing options...
Geoff Kilpatrick Posted June 30, 2016 Share Posted June 30, 2016 Stream is blurry as **** so far. Oh sorry, that's a moan! That's not allowed on here now. Quote Link to comment Share on other sites More sharing options...
1874 Posted June 30, 2016 Share Posted June 30, 2016 All looks good in Canada Quote Link to comment Share on other sites More sharing options...
RussAsia Posted June 30, 2016 Share Posted June 30, 2016 Does anyone have any ideas.. I have a stream on Hearts world that is really blurry. When i change it to HD it buffers too much to actually watch the game.. My download speed is 15MB.. When I used to only have 6MB download I never had any problems with Hearts World.. why are there so many problems now.. As another point I don't have any problems when watching any other football on streams.. Is there something I can do to improve things?? Quote Link to comment Share on other sites More sharing options...
andrew Posted June 30, 2016 Share Posted June 30, 2016 Stream was fine for me, it was only the performance that was shite. Quote Link to comment Share on other sites More sharing options...
julienbrellier Posted July 4, 2016 Share Posted July 4, 2016 Do we know if it will 100% just be audio on Wednesday night? Or is there a chance of video for international subscribers? Cheers Quote Link to comment Share on other sites More sharing options...
Steve_Jersey_HMFC Posted July 12, 2016 Share Posted July 12, 2016 Will the game v birkirkara be on Hearts TV on Thursday night? Quote Link to comment Share on other sites More sharing options...
RussAsia Posted July 13, 2016 Share Posted July 13, 2016 I paid for the full year up front last year and Hearts TV have just taken another years payment from my account. I didn't believe that I had authorised them to take yearly payments from my account. As it was I was considering moving back to monthly unless they could sort out the issues I was having with my stream. As I mentioned above the game is either too blurry to watch or it buffers constantly and I am unable to watch the game.. I'm not willing to pay for the service if I can't even watch the games that are shown. Does anyone know what I can do about this? Quote Link to comment Share on other sites More sharing options...
TyphoonJambo Posted July 13, 2016 Share Posted July 13, 2016 I paid for the full year up front last year and Hearts TV have just taken another years payment from my account. I didn't believe that I had authorised them to take yearly payments from my account. As it was I was considering moving back to monthly unless they could sort out the issues I was having with my stream. As I mentioned above the game is either too blurry to watch or it buffers constantly and I am unable to watch the game.. I'm not willing to pay for the service if I can't even watch the games that are shown. Does anyone know what I can do about this? From my experience, contacting the customer affairs team usually gets a quick response. If in doubt use laurie, he takes all the flak on here but moves mountains to keep us happy. Quote Link to comment Share on other sites More sharing options...
Phil D. Corners Posted July 14, 2016 Share Posted July 14, 2016 Will the game v birkirkara be on Hearts TV on Thursday night? Any answer to this? Quote Link to comment Share on other sites More sharing options...
Phil D. Corners Posted July 14, 2016 Share Posted July 14, 2016 Any answer to this? Just checked the website " Live video from the Hibernians Stadium for International subscribers | Live audio commentary for subscribers inside the UK & Ireland. " Quote Link to comment Share on other sites More sharing options...
Steve_Jersey_HMFC Posted July 14, 2016 Share Posted July 14, 2016 Just checked the website " Live video from the Hibernians Stadium for International subscribers | Live audio commentary for subscribers inside the UK & Ireland. " Yep just seen that too, cheers Quote Link to comment Share on other sites More sharing options...
TyphoonJambo Posted July 14, 2016 Share Posted July 14, 2016 Just checked the website " Live video from the Hibernians Stadium for International subscribers | Live audio commentary for subscribers inside the UK & Ireland. " Winner Quote Link to comment Share on other sites More sharing options...
Laurie Posted July 14, 2016 Share Posted July 14, 2016 Same as the Infonet game Mark Donaldson will be providing commentary tonight, with Robbo analysing. Jimmy and myself should be doing the home leg. Video as well as commentary for international subscribers available for each leg. Quote Link to comment Share on other sites More sharing options...
Laurie Posted July 14, 2016 Share Posted July 14, 2016 Does anyone have any ideas.. I have a stream on Hearts world that is really blurry. When i change it to HD it buffers too much to actually watch the game.. My download speed is 15MB.. When I used to only have 6MB download I never had any problems with Hearts World.. why are there so many problems now.. As another point I don't have any problems when watching any other football on streams.. Is there something I can do to improve things?? Hi Russ Have you emailed [email protected] about the issues? That would be the first port of call. Laurie Quote Link to comment Share on other sites More sharing options...
andrew Posted July 14, 2016 Share Posted July 14, 2016 Same as the Infonet game Mark Donaldson will be providing commentary tonight, with Robbo analysing. Jimmy and myself should be doing the home leg. Video as well as commentary for international subscribers available for each leg. Good stuff, thanks Laurie. Quote Link to comment Share on other sites More sharing options...
Unknown user Posted July 14, 2016 Share Posted July 14, 2016 I paid for the full year up front last year and Hearts TV have just taken another years payment from my account. I didn't believe that I had authorised them to take yearly payments from my account. As it was I was considering moving back to monthly unless they could sort out the issues I was having with my stream. As I mentioned above the game is either too blurry to watch or it buffers constantly and I am unable to watch the game.. I'm not willing to pay for the service if I can't even watch the games that are shown. Does anyone know what I can do about this? Hi Russ, re the stream, the first thing to say is that the stream leaves Hearts in good quality condition - if it didn't, everyone would have the same complaint right? So that means that something at your end is causing a problem. My first port of call after testing the speed is to test the quality of the connection (different from speed testing). If you go to pingtest.net you can perform a quality check on your connection - anything less than a top score tells you that the connection has a problem and to contact your provider - they may argue about what speed you're entitled to but they can't argue with a poor quality connection. It may be that other streams you watch aren't putting the same strain on your connection, but again, if the problem was at the Hearts end, everyone would have the same issue. Hope this helps, let us know how you get on Quote Link to comment Share on other sites More sharing options...
RussAsia Posted July 15, 2016 Share Posted July 15, 2016 I paid for the full year up front last year and Hearts TV have just taken another years payment from my account. I didn't believe that I had authorised them to take yearly payments from my account. As it was I was considering moving back to monthly unless they could sort out the issues I was having with my stream. As I mentioned above the game is either too blurry to watch or it buffers constantly and I am unable to watch the game.. I'm not willing to pay for the service if I can't even watch the games that are shown. Does anyone know what I can do about this? Firstly a big thanks to the people who replied.. Without me doing anything someone from Hearts TV contacted me after seeing my post on here.. They quickly tried to help me resolve my problem. In the end I was given a refund for my yearly payment and I have now moved onto monthly payments.. It was very quickly and easily dealt with and I was impressed by the service.. Especially when I didn't even contact them and they initiated the contact from reading my post on here.. I will try that ping test.. luckily one of the other internet tv deals i have had Premier Sports so i watched last nights game without issue.. I will probably try Hearts TV again for the home leg.. Thanks again.. Quote Link to comment Share on other sites More sharing options...
kingdannyb Posted July 18, 2016 Share Posted July 18, 2016 Is the Birkirkara home leg on TV or just the audio or nothing at all ? Quote Link to comment Share on other sites More sharing options...
Laurie Posted July 18, 2016 Share Posted July 18, 2016 Is the Birkirkara home leg on TV or just the audio or nothing at all ? Hi Danny Full commentary on Thursday with me and Jimmy, plus video for international. Quote Link to comment Share on other sites More sharing options...
kingdannyb Posted July 18, 2016 Share Posted July 18, 2016 Video it is then for me ! Quote Link to comment Share on other sites More sharing options...
RussAsia Posted July 20, 2016 Share Posted July 20, 2016 Hi Russ, re the stream, the first thing to say is that the stream leaves Hearts in good quality condition - if it didn't, everyone would have the same complaint right? So that means that something at your end is causing a problem. My first port of call after testing the speed is to test the quality of the connection (different from speed testing). If you go to pingtest.net you can perform a quality check on your connection - anything less than a top score tells you that the connection has a problem and to contact your provider - they may argue about what speed you're entitled to but they can't argue with a poor quality connection. It may be that other streams you watch aren't putting the same strain on your connection, but again, if the problem was at the Hearts end, everyone would have the same issue. Hope this helps, let us know how you get on I agree with everything you say and thanks for all the information.. I just have a couple of follow up questions that you will most probably be able to help me with.. Firstly I tried the ping test.. I use Chrome and it says that I don't have Java installed.. However when I tried to download Java I wasn't able to use it with Chrome.. Is this a big issue? I couldn't do a Packet test because of this. My Line quality was given as a C* with a Mos of 4.04.. That doesn't sound great.. Finally my server was apparently located in Manila but I am based in Bangkok which it said was a distance of 1400 miles away.. That can't be normal can it? Last info: my Ping was 110ms and my Jitter was 55ms.. If you have any further info on if that is good or not (should I be on the phone to my provider).. Really any further follow up would be great for me.. Thanks Quote Link to comment Share on other sites More sharing options...
Unknown user Posted July 20, 2016 Share Posted July 20, 2016 I agree with everything you say and thanks for all the information.. I just have a couple of follow up questions that you will most probably be able to help me with.. Firstly I tried the ping test.. I use Chrome and it says that I don't have Java installed.. However when I tried to download Java I wasn't able to use it with Chrome.. Is this a big issue? I couldn't do a Packet test because of this. My Line quality was given as a C* with a Mos of 4.04.. That doesn't sound great.. Finally my server was apparently located in Manila but I am based in Bangkok which it said was a distance of 1400 miles away.. That can't be normal can it? Last info: my Ping was 110ms and my Jitter was 55ms.. If you have any further info on if that is good or not (should I be on the phone to my provider).. Really any further follow up would be great for me.. Thanks Your ping is high, the jitter is too, but the results incomplete of course. It's just chrome, it's a pain in the bum! If you go to exactly the same website with firefox or something you should be able to complete the test. Re the location, it's possible that your ISP breaks out in manilla but whenever I do this, the test server's within 50km! If I was you I'd try again with another browser then go kicking their doors in with the results - they simply can't argue with facts and figures. The good (?) news is that it doesn't look like an issue at Hearts TV's end Quote Link to comment Share on other sites More sharing options...
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